Drakes Cakes
Drakes Cakes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Drakes Cakes has a 3.9 star rating from 2 reviews and consumers are mostly neutral, citing both praise and quality concerns.
Positive Feedback
Customers say the cakes taste great, some buyers praised fast delivery and value, and community members request donations and local availability.
Negative Feedback / Risk Areas
- Repeated reports of missing cake or smaller portions and inadequate topping reflect quality control and are common Drakes Cakes customer complaints.
- Instances of stale items, unmet deliveries, and frustrated customer service requests about refunds and order resolution were reported.
Key Takeaways for Future Customers
- Check packages on purchase for size and topping before buying and consult Drakes Cakes reviews for availability in your area.
- If orders fail to arrive, contact customer service promptly and document issues to pursue refunds or replacements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Drakes Cakes has a 3.9 star rating from 2 reviews and consumers are mostly neutral, citing both praise and quality concerns.
Positive Feedback
Customers say the cakes taste great, some buyers praised fast delivery and value, and community members request donations and local availability.
Negative Feedback / Risk Areas
- Repeated reports of missing cake or smaller portions and inadequate topping reflect quality control and are common Drakes Cakes customer complaints.
- Instances of stale items, unmet deliveries, and frustrated customer service requests about refunds and order resolution were reported.
Key Takeaways for Future Customers
- Check packages on purchase for size and topping before buying and consult Drakes Cakes reviews for availability in your area.
- If orders fail to arrive, contact customer service promptly and document issues to pursue refunds or replacements.
Media from reviews
Turn one complaint into a collective action
New York, New York
Disappointing
got the box of eight and they were all the same missing half the crumbs been eating Drake products my whole life and now its not worth buying because quality is no longer a issue i guess.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHey there! My name isDoreen Curley, and I'm the president of the tenant association at 4 Winslow St., Apt. 506, in Arlington, MA (02474). I organize fun activities for our senior residents, and thing
- - I love many of your products.
- - I am president of Winslow Towers Tenants Association in Arlington, MA, seeking donations for elderly activities.
I don't have a problem; I love many of your products. I am the president of the Tenants Association at Winslow Towers in Arlington, Massachusetts. I run activities for the elderly tenants here, and I was just wondering, is it possible to receive any donations for the tenants? For example, if I were to receive donations from you, I would have a coffee hour and serve coffee and sweets. I run on a low budget and would appreciate any donations from you. Thank you for your time, and I hope to hear from you soon.
Best regards,
Doreen Curley
4 Winslow Street
Apt 506
Arlington, MA 02474
User's recommendation: Hope to hear from you soon
New York, New York
I LOVE YANKEE DOODLED, AND DEVILDOGS
- - Can't find Drake's Cakes on the Upper West Side (W 96th-W 117th); please list Yankee Doodles sellers there with names and contact info.
CAN"T FIND A PLACE TO BUY DRAKES CAKES ON THE UPPER WEST SIDE OF MANHATTAN BETWEEN WEST 96th STREET to WEST 117th, STREET / BROADWAY to COLUMBUS AVENUE. PLEASE PROVIDE A LIST OF PLACES THAT SELL YANKEE DOODLES IN THAT VICINITY.
PLEASE INCLUDE NAMES, ADDRESSES, CONTACT INFORMATION.
ADVANCE THANKS.
M. TAYLOR
User's recommendation: GOOD LUCK FINDING A PLACE TO BUY DRAKES ON MANHATTAN'S UPPER WEST SIDE.
New York, New York
Customer service LOVE YANKEE DOODLES AND DEVIL DOGS FOR 80+ YEARS, AND COUNTING.
- - Drake's Cakes should be available in NYC, especially the Upper West Side.
- - Can't find Yankee Doodles and Devil Dogs in the UWS between 96th and 116th.
WISH DRAKES CAKES WERE AVAILABLE IN NYC, ON THE UPPER WEST SIDE. CAN'T SEEM TO FIND A PLACE TO BUT YANKEE DOODLES AND DEVIL DOGS IN MY UPPER WEST SIDE NEIGHBORHOOD: BROADWAY / AMSTERDAM AVENUE 96th STREET to BROADWAY / WEST 116th STREET.
User's recommendation: GOOD LUCK FINDING A PLACE TO BUY DRAKES CAKES ON THE UPPER WEST SIDE OF MANHATTAN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDRAKES CAKES
- - Smaller Drake's Cakes, individually wrapped, have less cake.
- - This has been going on for months.
- - They are my favorites; that's disappointing.
The smaller Drake's Cakes, individually wrapped, are missing a lot of cake. This has been going on for months!
It seems like they have found a way to cut out the amount in each little cake by slicing them in half. These have always been my favorites which is now very disappointing. I would like to send pictures but can't find an option on this site.
I am just letting you know, this is a shame. I do not like the term 'pissed off consumer'; 'disappointed consumer' would be me.
- Taste great
- Being cheated on size
Preferred solution: Just make the cakes full size
Amazing
- - Found the website; couldn't find them in southern stores.
- - Ordered seven boxes; price was great and delivery was quick; will tell others.
I found the website because I grew up on them but could not find them in stores in the south. I am so glad I did.
I ordered seven boxes of various cakes.
The price was great and they came quickly. I will tell everyone I know about this
Arlington, Massachusetts
Coffee. Cakes
Bought box of Drake's 8 ct. Coffee cakes at local Stop&Shop..
open up and they were hard on top .
Very stale. Expiration date Feb 08.
We're sorry to hear about your experience. We'd like to rectify this with you.
Please call us at 1-855-403-7253. We hope to hear from you soon.
Hamden, Connecticut
Coffee. Cakes
Bought box of Drake's 8 ct. Coffee cakes at local Stop&Shop..
open up and they were hard on top . Very stale.
Expiration date Feb 08.also one pkg. Had a piece out of it.
This seems to be a duplicate to the post on Jul 7th. If not, please call us at 855-403-7253.
New York, New York
Complaint
- - Purchased May 4; a 3-pack of funny bones arrived with only two inside.
- - Expiration date on the package is May 16, 2022.
On May 4th I purchased a 3-pack of funny bones. I never noticed at the time until I was ready to open it that there was only two funny bones in the package.
Expiration date on the package is May 16th 2022. Barcode number 24300 0****.
The other number on the package is DS-NP-821-05-F. 80080
User's recommendation: Great cakes
I know this is an old review but I'd love to talk with you about your experience. Please call us at 855-403-7253 and ask for John. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou said my order was delivered at 2:37 today it was not you either order my delivery to me or give me my money back is that not clear enough
At least let me get through the questions you said my order was delivered at 2:37 today it was not I want a response now or I want my money back now I am pissed now enough is enough
We're sorry to hear about your experience. If you haven't already, please reach out to Onlinestore@mckee.com.
Port Orange, Florida
You never delivered
you said m deliverery came today by ups at 237 pm it never showed i paid over 50 dollers my number is 386 589 **** i expect a call back as soon as possible
We're sorry to hear about your experience. If you haven't already please reach out to Onlinestore@mckee.com.
New York, New York
Suggested maintenance of process equipment.
- - Customer buys Drake's Cake mainly for the cinnamon streusel topping and is disappointed when it's barely visible.
Amount and placement of the Cinnamon Streusel topping on your Drake's Cake.
Re: 24300 0****
M-803-07-F 80090
The primary reason for my purchasing this product is to enjoy the cake topping!
When the topping is barely visible, I feel personally cheated of the expected pleasure of the product's taste.
I would hope that this advisement will generate some interest and possibly cause your process maintenance engineer to investigate and make necessary adjustments to this equipment.
Cordially yours,
Gene Pfeiffer
gene_pfeiffer@***.com
(718) 414-****
User's recommendation: Check for adequate topping before buying.
Gene - Thank you for sharing your experience. I know it's been a few years, but we'd love to rectify this with you. Please call us at 855-403-7253.
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Thank you for your interest. For better assistance, please contact our Consumer Care team, available to assist you Monday through Thursday from 8:00 AM to 5:00 PM and on Friday 8:00 AM to 4:00 PM Eastern. Sincerely, Britney Consumer Affairs Representative McKee Foods Corporation