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Review is for Drain Doctor located in Ocean View N J

Paid $365 for septic tank to be cleaned. In LESS than 6 months the problem came back. I did some research -- septic tanks should last 3-5 YEARS. I called and was told by Caleb that it was my fault and it will cost me $425 for him to come back. $60 MORE THAN LESS SIX MONTHS AGO. Go figure. How do they get away with it?? SHAME ON YOU. Taking advantage of senior citizens.

User's recommendation: BEWARE.

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ID
#4045639 Review #4045639 is a subjective opinion of poster.
Location
Vineland, New Jersey
Advanced Reviewer

DrainHelp.com Ripoff

Paid $1200 for *** dug to see the clay sewer pipe connection to city iron connector was leaking. But camera showed problem was 6 feet from hole. For $600 they hydrojetted the 60 foot length, and said it was warranted for 6 months. Jammed up only three months later...called to have warranty honored. Ali stated it would be another $279 for service call. As a global Consumer Advocate who posts problems like this with products and services; launches FTC and other international investigations (including suits), you can bet I am going to do more than Yelp about this. This is called a RIPOFF. Just check my ten consumer websites read by 310,000,000 readers.
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ID
#1054643 Review #1054643 is a subjective opinion of poster.
Pros
  • Pretty truck
Cons
  • Paying for warranty not honored
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund

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