DrainHelp Reviews
DrainHelp Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
DrainHelp has a 1.2 star rating based on 2 customer reviews, and consumers are mostly dissatisfied; DrainHelp reviews note high prices and reliability problems.
Key Takeaways for Future Customers
- Confirm quoted prices in writing before service to avoid unexpected billing.
- Get warranty terms and coverage details upfront since warranty issues were reported.
- Consider alternatives if reliable follow-up and customer service matter to you.
Negative Feedback / Risk Areas
- Recurring DrainHelp customer complaints include being charged more than quoted.
- Customers report warranties not honored and additional charges for return visits.
- Poor customer service and unresolved repairs left some paying twice.
Positive Feedback
The truck appearance was noted as a pro, but positive comments are limited compared to service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
DrainHelp has a 1.2 star rating based on 2 customer reviews, and consumers are mostly dissatisfied; DrainHelp reviews note high prices and reliability problems.
Key Takeaways for Future Customers
- Confirm quoted prices in writing before service to avoid unexpected billing.
- Get warranty terms and coverage details upfront since warranty issues were reported.
- Consider alternatives if reliable follow-up and customer service matter to you.
Negative Feedback / Risk Areas
- Recurring DrainHelp customer complaints include being charged more than quoted.
- Customers report warranties not honored and additional charges for return visits.
- Poor customer service and unresolved repairs left some paying twice.
Positive Feedback
The truck appearance was noted as a pro, but positive comments are limited compared to service issues.
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Verified Reviewer |
San Diego, California
Terrible service
- - Plumber quoted price, arrived, overcharged.
- - Clog not fixed; drainage slow.
- - Next day handy man fixed it; I paid twice; owner didn't make it right.
The plumber quoted me a price to fix the clog in the back-to-back showers, arrived on site, and charged me a higher price than what was quoted. Furthermore, he did not completely resolve the issue, as it was draining very slowly, and proceeded to leave claiming it was fixed.
The handy man came out the next day when he was available and got the clog fixed, so I had to pay twice - terrible experience. The owner said he would make it right and never did.
User's recommendation: Stay away
DrainHelp.com Ripoff
- - -Paid $1200 for digging; leak was 6 ft from the hole.
- - -Hydrojet for $600; 60 ft, 6-month warranty.
- - -Jammed after 3 months; service call would be $279.
Paid $1200 for *** dug to see the clay sewer pipe connection to city iron connector was leaking. But camera showed problem was 6 feet from hole.
For $600 they hydrojetted the 60 foot length, and said it was warranted for 6 months. Jammed up only three months later...called to have warranty honored. Ali stated it would be another $279 for service call. As a global Consumer Advocate who posts problems like this with products and services; launches FTC and other international investigations (including suits), you can bet I am going to do more than Yelp about this.
This is called a RIPOFF. Just check my ten consumer websites read by 310,000,000 readers.
- Pretty truck
- Paying for warranty not honored
Preferred solution: Full refund
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