Dragonfly Tea
Dragonfly Tea Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment from recent Dragonfly Tea reviews with specific product quality concerns and complaints about customer service, discounts, and a high price level; one customer reported possible recipe change and a slow reply.
Positive Feedback
Some long-term customers value Dragonfly Tea's organic blends and specific flavors like vanilla and earl grey in prior years.
Negative Feedback / Risk Areas
- Repeated notes about poor customer service response times and "Still waiting for a reply".
- Complaints about perceived drop in product quality and possible recipe change affecting earl grey.
- Concerns over high price level and disappointing discounts and special offers.
- Potential issues relevant to subscriptions, refunds, or billing not being resolved promptly.
Key Takeaways for Future Customers
- Read recent Dragonfly Tea reviews before buying to check current batch quality.
- Expect higher prices and verify discount availability.
- Document order and contact efforts in case of customer service or refund needs; monitor subscription/auto-ship settings.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment from recent Dragonfly Tea reviews with specific product quality concerns and complaints about customer service, discounts, and a high price level; one customer reported possible recipe change and a slow reply.
Positive Feedback
Some long-term customers value Dragonfly Tea's organic blends and specific flavors like vanilla and earl grey in prior years.
Negative Feedback / Risk Areas
- Repeated notes about poor customer service response times and "Still waiting for a reply".
- Complaints about perceived drop in product quality and possible recipe change affecting earl grey.
- Concerns over high price level and disappointing discounts and special offers.
- Potential issues relevant to subscriptions, refunds, or billing not being resolved promptly.
Key Takeaways for Future Customers
- Read recent Dragonfly Tea reviews before buying to check current batch quality.
- Expect higher prices and verify discount availability.
- Document order and contact efforts in case of customer service or refund needs; monitor subscription/auto-ship settings.
Turn one complaint into a collective action
Bradford, Bradford
Earl grey tea
- - We've drunk DragonflyTea Organic Earl Grey for years (vanilla is the other).
- - The Earl Grey tastes off compared with before.
Hi,
We have been drinking DragonflyTea organic earl grey room so for a number of years now and, apart from the vanilla tea that you also make, we do not drink any other tea. Unfortunately, over the last few weeks both my husband and I have noticed that the earl grey tea doesnt taste anywhere near as nice as it did.
Neither of us has had Covid so it cant be anything to do with that.
It just seems to have lost the quality that it used to have. So the question is, has the recipe changed in the last few months for this tea?
If the recipe has changed then I must say its for the worst and we probably wont be purchasing anymore of this particular tea.
Would welcome your comments on this.
User's recommendation: Still waiting for a reply
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