Resolved
Delta C

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Resolved: Horrible customer service

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Updated by user Dec 12, 2024

Company fixed the issue and I have been provided with product replacement.

Original review Dec 07, 2024
Zero stars is what I would give if I could. The lack of customer service for this business is shocking.
They shipped merchandise to a completely different address.

Not even a house Next door or a street over. Mies away. To a home that I have no idea who owns or lives there. And wanted me to go to the address and request the package, instead of making things right and sending out a new pair to the address that was provided to them.

Now I have paid for merchandise I will never have and they will not fix it. Do NOT purchase from this company unless you have money you're willing to part with and get nothing in return.
Date of experience: December 06, 2024
View full review
Loss:
$101
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Stay away

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