Fran H Jgf

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Need to return shoes

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When I go to the website to return, the website is not responding indicating the sale is still in process for every pair of Dr. Scholls I have purchased and I cannot continue

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Loss:
$70
Pros:
  • Cute
Cons:
  • Too narrow

Preferred solution: Full refund

Jessica L Nfl

Unhappy with recent purchase

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My coworker introduced me to this brand in 2019 and Ive been a fan since. Great dressier sneakers for work.

This past Black Friday weekend 2022, I ordered my 6th and 7th pair of dr scholls slip on sneakers. Same size, same style and same colors as before. Unfortunately the pairs that I received were fitting differently and bigger than usual. Ive only used my black pair like 3 times for quick errands (30 mins total) hoping they would feel better and they didnt Cry They feel even looser.

I looked to return them but missed the 45 day window due to only recently trying them on to break them in before I go back to work after my maternity leave. I tried on the tan ones and they feel the same (loose). I have an old pair that I bought in 2021 and they feel awesome, just worn out hence me ordering new ones. I dont know what to do.

Did they change the style???

Can I still return them or exchange for different size or style?? Need answers please.

View full review
Loss:
$70
Pros:
  • Convenient slip on sneakers
Cons:
  • Last pair fitting differently and very loose than older ones

Preferred solution: Exchange for pairs that fit.

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