Dr Plumber
Dr Plumber Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative; multiple Dr Plumber reviews report poor customer service, high price levels, disputed billing and alleged unauthorized charges leading to strong customer dissatisfaction.
Positive Feedback
Some customers note attempts to offer a discounted deal during service visits, though value is questioned given final charges.
Negative Feedback / Risk Areas
- Repeated complaints about billing practices and unexpected high charges.
- Reports of poor customer service and aggressive sales tactics.
- Allegations of unauthorized work and issues with refunds or receipts.
Key Takeaways for Future Customers
- Read Dr Plumber reviews and confirm estimates in writing before work begins.
- Monitor payments closely and request detailed receipts to address billing disputes.
- Consider getting a second opinion for major repairs instead of relying on one emergency visit.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative; multiple Dr Plumber reviews report poor customer service, high price levels, disputed billing and alleged unauthorized charges leading to strong customer dissatisfaction.
Positive Feedback
Some customers note attempts to offer a discounted deal during service visits, though value is questioned given final charges.
Negative Feedback / Risk Areas
- Repeated complaints about billing practices and unexpected high charges.
- Reports of poor customer service and aggressive sales tactics.
- Allegations of unauthorized work and issues with refunds or receipts.
Key Takeaways for Future Customers
- Read Dr Plumber reviews and confirm estimates in writing before work begins.
- Monitor payments closely and request detailed receipts to address billing disputes.
- Consider getting a second opinion for major repairs instead of relying on one emergency visit.
Turn one complaint into a collective action
Chris from Dr. Plummer Needs To See A Doctor!
Chris showed up to my home smelling like marijuana, but why wife said it might be cigarettes so don't overreact. He took a whole to "diagnose" the "problems".
When I asked a question of clarity he said, "Am I the expert or are you?" When I addressed his comment he tried to clean and clarify, but he had complete lost my business. He fumbled around trying to explain how he was giving me a deal, and as a former math teacher he was attempting to rip me off! His business can't last! I'm out $200, but could have been out $2000.
Even if you are in an emergency situation do not call this guy. Someone asked for his address.
The invoice he gave said its 109 River Pointe Lawrence MA. I'm not sure if that's true because on the phone he told me his business was in Lawrence.
Blackstone, Massachusetts
Dr. Plumber, Comfort Doctor's Plumbing, Chris D. BEWARE!!!
What a scam this guy has been operating for years. I had the unfortunate luck to have found him online and called him to come out in an emergency.
What a mistake that was. He quoted me $465 for the first two hours to diagnose the problem. He said I had a collapsed main sewer pipe and that he could could start fixing it that night for $21,799!!! He was angry when I wanted to get another opinion and proceed to charge my credit card an additional $930!!!
A total of $1,395 to just come out and offer to rip me off further. Watch out for this one.
I question your giving this guy---or any contractor---your credit card number. I have never known a reputable contractor to do this.
They can either do or not do the work but I always have had them give me a bill and I then send a check to pay it.
Make sure you dispute the bill, however. This is how we learn.
Replying to
Dr. Plumber in Lawrence, MA Charged $800.00 per hour labor and did job without my authorization
Dr. Plumber looked at my heating system and performed repairs on it without telling me what they were going to do or how much it would cost.
Charged $800.00 for 1 hour or less of work, and a total of nearly $1,300.00 to install 3 small parts, some of which probably were not needed. Lied and said there was a major gas leak and for that reason my permission was not necessary and that they "by law had to make the repair". There was no gas leak, I am down there every day and I would have smelled it. They would not even give me receipts for the parts they installed.
Also, when I wrote negative reviews about them in Yellowpages, they somehow got them removed in less than 24 hours, and a good 10 or 15 positive reviews showed up in their place. Strangely, all of the customers leaving positive reviews for Dr.
Plumber made all the same gramatical and spelling errors. What a coincidence.
Same thing happened to me in October 2015. I can't believe this guy is still in business. He tried to take me for almost $22,000!!!!
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I had a horrible experience with Mr. DiZazzo.
He tried to rip me off $20,000!
I cannot believe he is still in business. Beware, he changes the name of his company every couple of years because of all the negative reviews.