Dr Plumber Reviews
200 CLAIMED LOSSES
3 TOTAL REVIEWS
Chris from Dr. Plummer Needs To See A Doctor!
Chris showed up to my home smelling like marijuana, but why wife said it might be cigarettes so don't overreact. He took a whole to "diagnose" the "problems". When I asked a question of clarity he said, "Am I the expert or are you?" When I addressed his comment he tried to clean and clarify, but he had complete lost my business. He fumbled around trying to explain how he was giving me a deal, and as a former math teacher he was attempting to rip me off! His business can't last! I'm out $200, but could have been out $2000. Even if you are in an emergency situation do not call this guy. Someone asked for his address. The invoice he gave said its 109 River Pointe Lawrence MA. I'm not sure if that's true because on the phone he told me his business was in Lawrence.
Reason of review
Poor customer service
Dr. Plumber, Comfort Doctor's Plumbing, Chris D. BEWARE!!!
What a scam this guy has been operating for years. I had the unfortunate luck to have found him online and called him to come out in an emergency. What a mistake that was. He quoted me $465 for the first two hours to diagnose the problem. He said I had a collapsed main sewer pipe and that he could could start fixing it that night for $21,799!!! He was angry when I wanted to get another opinion and proceed to charge my credit card an additional $930!!! A total of $1,395 to just come out and offer to rip me off further. Watch out for this one.
Reason of review
Dr. Plumber in Lawrence, MA Charged $800.00 per hour labor and did job without my authorization
Dr. Plumber looked at my heating system and performed repairs on it without telling me what they were going to do or how much it would cost. Charged $800.00 for 1 hour or less of work, and a total of nearly $1,300.00 to install 3 small parts, some of which probably were not needed. Lied and said there was a major gas leak and for that reason my permission was not necessary and that they "by law had to make the repair". There was no gas leak, I am down there every day and I would have smelled it. They would not even give me receipts for the parts they installed. Also, when I wrote negative reviews about them in Yellowpages, they somehow got them removed in less than 24 hours, and a good 10 or 15 positive reviews showed up in their place. Strangely, all of the customers leaving positive reviews for Dr. Plumber made all the same gramatical and spelling errors. What a coincidence.
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