map-marker Murrieta, California

Dr. Petrol runs a predatory practice based on profits NOT results!

Dr. Candide Petrol examined my son and told us she could open up two spaces for adult teeth that were being prohibited from coming in. After 11 months, she got very angry during his visit. She said his gums were "horrible", she brushed his mouth so hard over and over and kept pulling the bloody toothbrush out to show us. It was literally dripping blood and my son was hurting. She then told us that we would have to go to an oral surgeon because the spaces she was trying to open up, with braces, just "weren't going to open". She said that without those teeth she could not correct his overbite and he would need to get his jaw broken and wired to correct it at age 22. (News to us!). She also told us to make a "hygiene visit" with our primary dentist. Then, without even a brief discussion, she yanked his wires but left the brackets on, and referred us to HER oral surgeon (who tells her patients whatever she wants). In fact, this particular oral surgeon is out of our dental PPO network and charges about $1800 for two extractions!! She also left the brackets on just so she could ensure continued billing of us and our insurance. Once the wires are off, the brackets are just metal stuck to teeth, providing NO treatment whatsoever. But, she kept billing us for 2 months. She was SO DEMEANING to both of us in a room full of other patients. I am one tough woman, but my son and I left that office in tears and embarrassed. After consulting 3 oral surgeons, I was told that braces NEVER would have opened the space for those crowded adult teeth to come in. So, between my insurance and out of pocket monthly payments, we paid $2700 for ABSOLUTELY NOTHING but an unnecessary verbal public spanking in her office. She's an awful practitioner and an even worse person. Unethical doesn't even begin to describe her! An ethical professional would have recommended an oral surgery consult BEFORE even considering braces. Nope, not her! It's all about the money and her ego. The $263 IN network fee for my son's extractions is all the money I should have ever paid to begin with.
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John N Mzy

file a complaint with your local and state dental regulatory agency.

reply icon Replying to comment of John N Mzy

great advice!

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pissy Iev
map-marker Pittsburgh, Pennsylvania

Dr. Petrol sucks!!!

She is a joke!! all though they are very nice in the office, Dr. Petrol is all about money, she wanted to charge me over 3,000 dollars for 6 months left on my daughters braces, we transferred to her with only 6 months left and she charged me full price as if she was the one who put them on. When I ask for the break down all they could say it was her professional fee. She only saw my daughter 4 times and we left!!! we are still responsible for the rest of the cost, take me to court!!!! you will never get it you are nothing but a scam!!!!! dont go to Dr.Petrol orthodontics in moreno valley or temecula ca
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The only good reviews for Petrol orthodontics are from her peers. The bad reviews are from actual customers.

What does that say.

Sure I have the back of my fellow coharts but they dont perform services for me. smoke and mirrors that is her secret to success.


Dr. Petrol is all about the money.

There aremany unhappy customers under her care as i speak.I have seen her fight with customers in the chair she truly frustrates customers.SHe is snooty and pompas. The only reason this is not seen is because she covers it up with charity work. Some have this impression if one does charity work they are good at heart,,,that is not always the case it is a business move just as people go to church to solicit business.

She leaves all the work for the assistants. When she has collected all the monies for braces is when she looses interest and slacks off and the patient looses.

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Rita S Idy
map-marker Los Angeles, California

Dr. Petrol - Arrogant and unwilling to acknowledge her shoddy ortho. work

Dr. Petrol in the Temecula area of Riverside is arrogant, pushy, vindictive and unwilling to listen to her patients. She provides shoddy orthodontic work. She is evasive and lies when confronted with her terrible work. She manipulates results to hide her lack of expertise by unnecessary grinding to give the appearance of straight teeth. Instead of orthodontic treatment she appears to be a sculptor when presented with her shoddy work. Dr. Petrol seems to be a popular choice for people with children because the children often aren't aware of what terrible work is. Parents remain jaded and unaware as Dr. Petrol has crafted a wonderland of bribes consisting of toys, candy and collaboration with local photographers - A real marketing genius to garner bussiness from unsuspecting children and adults.
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OMG…I only wish I checked Petrol out before I handed my childs mouth over to her like handing her to the devil. If you notice I did not put Dr before her name because I cannot believe that she is actually a Doctor.

I consider her more like a magician. Like a magician the trick is often disguised by smoke and mirrors. Her smoke and mirrors are her community service acts, her community fair, photos, and her wonderful staff.All her referrals come from the charity and community fairs she puts on. Unsuspecting parents take the bait with the free consultation Once to her office you are hooked because the staff is terrific.

Beautiful friendly and truly caring staff is what her evil hides behind. You sign your child up because you think you are purchasing the best of care. (We are a generation that pours so much of ourselves into our children)

Only after all monies have been paid to Petrol do you start to see the effects of the bad workmanship, quick fixes , extra charges. Then you start to question the care.

OMG Petrol freaks out if you question her. When parents ask questions that she cant answer her reply is “I don’t have to explain my what im doing, I have been doing this for 20 years”, uh…patients right violation.

Petrol is arrogant, pompas,, and one is left to question her actual knowledge of dentistry because If she was a confident, knowledgeable professional she would answer appropriately, but caught off guard without knowledge she becomes vengeful, vindictive, and spiteful…. I could go on but I will save for the court case.


She overcharged us by claiming that my daughter was a "surgical case", but NEVER ONCE treated her any differently than any other child. When asked what "extra" care she was administering, her staff simply said there was nothing in writing that they could provide.

They charged $3000. MORE, for a total of $8000. to treat my daughter and could not even tell me what they were doing for her that justified the price. Dr.

Petrol is very profit-driven and down-right greedy. I tell everyone who will listen to NOT go there for orthodontic treatment.

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