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I came to have my bonding repaired that he originally did years ago and discuss the procedure details as well as teeth whitening. When I walked in, they thought I was seeing the dental hygienist, which was very strange.

I have my own dental hygienist and just had my teeth cleaned, despite the screw-up I was rushed into the chair. I did say to him, I wanted teeth whitening and to repair both front teeth. I had an indentation in back of one of my teeth, as bonding wore down, main reason I came. I figured wed discuss first but he dove into my mouth.

He didnt repair the tooth. He only fixed the other front tooth. I didnt get to see the color he used. He shouldve gone over the shades as he knew I wanted my teeth, whiter to match my other teeth.

He also claimed I was not a candidate for teeth whitening, which is ridiculous. They did reschedule me for days later to do that tooth realizing it was a rushed appointment. I took another day off work. They text me 4 days later and say its canceled and he cant do it because it will fall off.

I was mortified. Text??? 4 days later? The doctor doesnt feel comfortable bonding because it will fall off due to my bite???

he did not test my bite. I had Invisalign for years, as to why the Bonding needed to be done at this time. My orthodontist said it needed to be done. My bite was corrected.

Per the manager he said I need a prosthodontist! If this was the case, why did he not test my bite before jumping in and doing the job? Why did he touch my teeth? This is not professional.

Poor judgement! I have been without my Invisalign retainer I wear to sleep so teeth dont move ..waiting to have this one tooth bonded and other one fixed now I will be without a retainer because it does not fit after he bonded one tooth and have to find a new cosmetic dentist because he does not want to finish his work. Most doctors would not want to touch a previous doctors job. It will be very challenging to find someone to finish it.

Small pieces of the composite resin have fallen off the left tooth with pain because I was zapped by the drill with not enough numbing cream. My teeth are salmon colored. My bite is now affected because he will not do the bonding behind that tooth. This is inhumane.

I pleaded with the manager. She said theres nothing I can do. Im not the doctor. She was justifying with everything I said, giving me excuses deflecting.

All this through email portraying him as the martyr. They did not offer to refund a portion of my money. Instead sent me an invoice saying they didnt charge me the consultation fee of $100 like they did me a favor when a consultation was never offered or done. Its unbelievable the attitude like oh we cant help you now after we started a job, and we dont want to finish it because if we do the bonding will fall off.

We will bond one tooth, but we wont bond the other. This is absolute lunacy! He shouldve communicated directly to me addressing my concerns, not through the manager. Ive requested Medical Records and the procedure note 3 times.

Cannot get it.

This has caused me so much money, pain and time and affected my health that I would like to protect other patients. Stay away!

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Preferred solution: Full refund

User's recommendation: Stay away

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