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Shoddy construction, unprofessional staff, issues go unresolved, staff is rude and condescending. Worst experience of my life! Many issues were noted on my original walk through. Few were addressed at final walk through the day of closing. Closing was a nightmare. Final numbers on providing payment were not available until the last minute. Closing took way too long and the gentleman handling left in the middle and went to Starbuck's for coffee...
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My husband and I bought a new construction spec house which we will be in for two months 1/22. We have a small list of repairs including cracked and broken floor tiles, etc. our issue however is that on 3 separate occasions we sat and waited for contractors who didn't show up. When we expressed our frustration we were told if you don't use our people your warranty is null and void. This is wrong and frustrating all rolled into one as hello we...
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1.6
#995397
D R Horton built our home and left the drip edge off of the roof. The build codes and their plans called for drip edge, they were trying a new procedure. The facia board rotted costing us $8,000 to replace. I contacted Horton explaining the situation, to make along story short they told me they'd fix the problem, then renigged and said they'd replace the materials, again renigged and won't return a phone calls. They are a dishonest company that...
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1.7
I didn't like
  • Being ignored
#988977

Dr Horton House Construction Review

#939193
Dr Horton - Simple Review #1476843387
1 of 1
Im tryna sue DR Horton for selling me a piece of sh*t home..I have mold and mushrooms growing around bottom of shower stall..
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Dr Horton House Construction Review

#919769
2.3
We bought a DR Horton home on Prairieville, LA. We have essentially a bowl in our backyard. This one area will not drain, however the rest of the yard drains well. We called the warranty company, after over a month of follow up they wrote our issue off as erosion. Clearly had DR Horton properly leveled our lot at construction this would not be an issue.
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Dr Horton Customer Care Review

#917415
1.0
Run! Do not use DR Horton. I had the Worst experience with them! I feel like my home will never be done. All I hear is another week, another couple days. And here we are two months later and still waiting from our original settlement date. The only compensation was a ceiling fan. Please stay away from them. They will cause you nothing but hassle.
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Dr Horton House Construction Review

#910623
1.7
My situation is currently going on! For the past 72 hours I have been unable to use water because of a backup at the street clean out. Ive called plumbers out 3 times this month and they say its a bad line set. DR Horton jist gives me lip service and nows starting to disregard my calls. This is ridiculous after closing on a $300,000 home only 3 months ago.
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If I had the opportunity to purchase a house all over again, I'll never in my life buy *** from Crown. Since we've lived here (May 2015) there's been nothing but one issue after another. So far there's been a roof leak over the garage, a roof leak over the master closet, a window leak in the living room, drain not properly installed in hall bath which caused a leak through the living room ceiling and air vents. When this issue was being...
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I had to get approval for my shed,gutters on the house and anything else I want to do but people can put up basket ball goals all over the subdivision without any approval.It's starting to look like the projects instead of a place you want to live.At our hoa meeting people were complaining about not being able to sell their homes.Just look around and see what this place is turning into.What else can I say but I am not happy with the management...
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I liked
  • Katie toups
#980466
I submitted my warranty request with 17 issues on it, on October 31st, 2016, and to this date this is what I have gotten from them "nothing", not even an acknowledgement of my request, no phone call and no email. If this is the way DR Horton works it is not what sold me to purchase this property, I understood you stood behind your workman and craftmanship. I have been led to believe this is not true. If this is the way complaints are handled, I...
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2.4
I didn't like
  • Very disappointed with overall workmanship
  • Being ignored
#980454
when you built the villas in taylon bay you people shouldhave insulated the wall between other side .i should have to here next stores tv and they here mine,this is not an apartment,i bougt this house....you are an cheap builder an i wont recomend you to anybody.our tv and my neighboors tv are on normal soundand also i can here them talk and also open and shut cabinets in the kitchen and lots of other things.....its not th ere fault ,they are...
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#967863
Erika seems to be more concerned with the sale then the customer. It appears that this is the case in Wesley chapel. She doesn't remember me but I know her from her representing a buyer one time where she showed my home. And was concerned with the buyer bests interest. Now it appears she's more interested in the interests of Dr Horton. I'm sure it has nothing to do with money. She seems to have a buy it if you want attitude. If not don't waste...
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Anonymous

Anonymous I concur

#966197
I purchased a new house on 12/24/2014. That winter they planted the bushes and trees. I mentioned that they would be affected by the winter planting and the supervisor assured me they would be covered under warranty. That spring it was clear that all the bushes & 1 tree had died. The other 2 trees had 50% or less of their leaves. I made a claim. They replaced the different bushes with the same type of bush and only replaced 1 tree. The...
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Anonymous

Anonymous Because they care about the bottom line number. Go with a customer builder next time. Much better.

1.3
I didn't like
  • Business ethics
#965915
My wife and I moved into our new beautiful home in Odessa, Tx. Everything was great for the first month or so until our front lawn grass started dying. We told our property manager about our problem numerous times. I repeat NUMEROUS TIMES and nothing was done. I finally had to reach out to a landscaping company which was working on different homes in the area. They told us that the main valve feeding the water lines was tuned off. Long story...
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#963835