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Dr Hook Towing

Dr Hook Towing

www.drhooktowing.com
What is your customer experience with Dr Hook Towing?

Dr Hook Towing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dr Hook Towing has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation warns "DONT WASTE YOUR TIME OR MONEY ON DR CROOK".

Positive Feedback

There are no positive comments in the available Dr Hook Towing reviews; reported issues focus on service interactions and pricing.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude staff and poor customer service.
  • Allegations of predatory towing practices and disputed billing that increased charges.
  • Vehicle handling concerns including damage and access to keys after tow.

Key Takeaways for Future Customers

  • Check independent Dr Hook Towing reviews and customer complaints before booking.
  • Confirm billing, keys policy, and contact procedures in writing to avoid disputes.
  • Consider alternative towing or membership services with clearer policies.
View full overview ›

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Jorell Jyh

Driver

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I was cut off by one of the drivers for dr hook. On a gravel road !! Then when I honked at him he stuck the finger at me kept slamming on his brakes and dusting me out with gravel

Loss:
$400

Preferred solution: Apology

User's recommendation: DONT WASTE YOUR TIME OR MONEY ON DR CROOK

View full review
Anonymous
map-marker Winnipeg, Manitoba

Dr Hook Towing Towing Review from Winnipeg, Manitoba

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AI Highlights
  • - Avoid Dr. Crook Towing; rude staff and poor reviews.
  • - Policy on keys caused delay; brake light stays on after tow.

Should be called Dr. Crook Towing.

I was warned by two different people not to use them and read horrible reviews online about them but yeah.....I used them. Horrible mistake, rudest so-called "manager". What a joke of a company. Called to schedule a tow from my residence to place to get fixed.

Specifically told Dr. Hook where the keys and money were located. Oh they got that part dead on. Specifically a sled if they could leave keys under the floor mat once at location but they put them in a locked drop box cause that's "their policy".

Lady who took my call obviously forgot to tell me their policy. Couldn't get keys out till today, put on my emergency brake I guess when towed it, brake light won't shut off....the list continues.

Use someone else if you have a choice.

View full review
Jim One

Dr Hook Towing a rip off

AI Highlights
  • - On April 14, 2011, Dr Hook towing allegedly towed the car at city request.
  • - The car was not parked improperly; no no-stopping signs were seen.

On April 14 2011 this company towed my wife's 1996 Honda Civic (FMV241) allegedly at the request of the city of Winnipeg parking authority. The problem is that it is our claim and supported buy the facts is that the car was in fact not parked improperly and that it appears that there is a financial motive for this company to practice predatory towing.

My wife did not observe any signs telling here that this was a no stopping zone. My wife could have been easily notified that here car was allegedly illegally parked but by doing so would have cut into the profit of the towing company so my wife and our handicapped daughter went out to locate there car and were panicked to find out that it was gone. After finding out after an hour of inquiring the car had been towed. I called the Dr Hook towing Company and the women I spoke to lied, was rude, disrespectful and dishonest.

She at first told me that the car was not there then after I told her that the police said it was there the story changed. This lie was told to me to keep the car there longer as to accrue more charges. Clearly another attempt to extort more money from my family.

After I complained about this she told me that I had no right to complain.

Loss:
$180
View full review

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