Julie T Tzs

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Dr Delilah Alonso Dermatology - Misdiagnosed
On July 19 of this year, my 18 year old daughter went to see Dr. Delilah Alonso for the first time because her dermatologist was booked and had no appointments. She was concerned about a pink spot on her nose that appeared in March. She was seen by the doctor herself, not the PA. She spent a rushed amount of time with her. She pointed out her concern to her and her diagnosis was acne vulgaris. She prescribed Ximino and Aczone for her face. She squeezed it and mentioned that it was now irritated and recommended she return for a chemical peel. She tried to get her to buy some products from her office that cost around $300. Since she is only 18 she called me and I told her to hold off on the products and the chemical peel. In August, she went away to college and this month she followed up with a dermatologist in New Orleans because the pink spot would not go away. She right away suggested doing a biopsy. Last week I was called and told that she has Basal Cell Carcinoma and she needs to have surgery. In other words, Dr. Alonso MISDIAGNOSED my daughter. Dr. Alonso charged BCBS $462 for her consult and I was responsible for $131 out of my pocket. I called Dr Alonso and spoke with the PA. She was extremely apologetic and compassionate when she spoke to me. Unfortunately, when I spoke with Dr. Alonso she was the total opposite. She was arrogant and defensive. She targeted me and my daughter by stating "IF SHE WAS SO CONCERNED ABOUT THE SPOT WHY DIDNT SHE OR I ASK HER TO DO A BIOPSY" I told her because we did not go to medical school! I requested my out of pocket of $131 be returned. Dr. Alonso had her payroll department call me to advise that she would not refund any money. I would never recommend Dr. Delilah Alonso to anyone and I am notifying BCBS to advise them of what happened. I have never written a review like this in my life but I felt I needed to warn others due to my horrible experience.
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  • Pa was very apologetic and concerned
  • Not apologetic and arrogant

Preferred solution: Apology

User's recommendation: Get a second opinion

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