Resolved
Amy G Gbl

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Verified Reviewer

Resolved: Still waiting on Dr. Brandt replacement

Updated by user Jun 02, 2023

Company fixed the issue and I have been provided with product replacement. I am underwhelmed at the resolution.

My original order was made Feb 27. Today is June 3. I finally got what I paid for but, no apology or any other kind of compensation. I did however get a working product.

All it took was three months and constant complaining. NEXT!.

Original review Jun 01, 2023
Ok, ordered in February. Product will not dispense. Here we are, May 31st and I am still waiting. They did contact me to apologize after I left a review here but, that was weeks ago. I am still waiting. I understand that the mail can be slow or there could be hold ups for a myriad of reasons but, come on now!!!
View full review
Loss:
$30
Cons:
  • Terrible customer service and faulty containers

Preferred solution: Full refund

User's recommendation: Try another brand.

Amy G Gbl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Petaluma, California

Product won’t dispense, emails ignored