Dr Adriana Pop Moody

No complaints, was my dr for 8 yrs prior to her passing! Very knowledgeable, personable and caring!

Will be hard to find one like her! Also love her PA/NP!!

Ive been going to this office for atleast 10 years and the only person ive ever had issues with is CINDY FROM MEDICAL.. she's very rude to me...always inconsiderate.

Unbelievable character!! Even when she sees me out of the office bumping into each other at HEB or Walmart.... I'm tired of the way she treats me and I'm NOT the only one. I've already started looking for another dr...WOULD RATHER STAY WITH POPMOODY BEEN WITH HER FOR SO LONG!!!

But it is getting to the point that i dont want to even go there anymore. I

If you are thinking about choosing this Dr. It's probably not going to happen.

The person in charge, Cynthia has no people skills. I don't know how she's kept her job. She is extremely rude. The other office staff are completely lost.

I tried for a month to get information and finally just gave up. Don't waste your time like I did.

Just find another doctor. Not worth the aggravation.

I called the doctor's office for appointment, left message and called returned call was returned that afternoon. My called was transferred to another department and again I had to leave message.

Called again 3 more times before Cindy returned my call. As I was explaining to her my previous attempts, she was very cold and rude, not allowing me to talk. I asked for her name, she placed me on hold. When she came back on the line, she showed no empathy after I explained I was calling for a new patient and needed to know the process and information needed.

I also told her she was being rude, she never apologized.

I'm glad I found this out so make our decision. Will call someone else.

No matter what time you make an appointment be prepared to sit for at least 2 hours before you switch to another waiting room for another hour then thirty minutes in the room only to talk to someone who rushes you into explaining everything in 5 minutes. All the staff are rude and if you ever call be ready to wait on hold for like 20 minutes just to ask 1 question.

Other Rheumatologists will not see you if you have ever gone to Pop-Moody so you are stuck once you start going unless you drive to San Antonio or Houston. The only medication that she wants to prescribe is prednisone which will make you swell up 20 lbs. Pop-Moody doesn't care. You will only get to see here every 4 appointments.

Good luck making an appointment in August because they are booked until after the new year...like February or March...if you have anything that can't wait then she will send you to the ER which accomplished nothing. No one at the office cares.

First of all the staff is unprofessional. On a Dr visit with Pop Moody I was expressing my concerns when we are cut off due to a private call that she receives.

She disregards me on everything and she leaves and ends my app. while conversing on her cell. I thought what kind of Beep is that. Well they switched my medications 3 times.

My Remicade was given away to someone else since I was put on Enbrel. My Enbrel was sent to my home,but when I told my Dr I was having certain reactions to it she immediately told me she would put me on Humera but to bring my Enbrel that I had to them. I was like for what. Well I chose not too.

I kept my meds and thank God I did cause my Humera was sent to the Dr office and someone by a false name signed for my meds and yet NO ONE FROM THE STAFF had no idea who signed for it and stated that they never got my 3 month supply of Humera. So the person that signed for my Humera and my medication disappeared into thin air. Then this Cynthia rep or whatever she calls me 5:40 pm to tell me I have an app. I told her I did not and it was short notice that is when she said I had to be seen every 2 months when I was told different by the Dr.

she had a attitude over the phone she told me that the reason she called was because someone else had cancelled their app. so she told me she'd call me next week to set an app. I told her it would be short notice and if she wanted to set up now. I also told her if she is ever going to call me to have a better ATTITUDE !!

She told me she did not have an attitude that I did. I told her I did not call her she called me. So she said she was going to tell Dr Pop Moody and she HUNG UP ON ME ! I want you all to know that if you call in the morning for anything they state they will return your call that day will that's a LIE !!

I called several time leaving a message with Terry and Cynthia and they are DEAD ZOMBIES.

You never get called back !!! I truly believe NOW that my meds are there HUMERA stated that they have on records showing that they did receive my 3 month supply, but they are screwing me and the companies that help assist those in need.