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DOXY

DOXY

doxymassager.com
What is your customer experience with DOXY?

DOXY Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

DOXY has a 1.0 star rating from 2 reviews and customers are mostly dissatisfied; reviews cite a 100% unfavorable distribution, high price level, powerful performance but frequent engine failures, and repeated issues with billing and customer service.

Positive Feedback

Users note the product is powerful and strong when it works.

Negative Feedback / Risk Areas

  • Recurring engine breaks and reliability complaints appear across DOXY reviews.
  • Consumers report billing, verification, and refund difficulties and DOXY customer complaints about customer service responsiveness.
  • High price level increases frustration when replacements or repairs are needed.

Key Takeaways for Future Customers

  • Expect strong performance but risk of motor failure and limited support for refunds or replacements.
  • Contact options and a US phone number may be lacking; verify billing and subscription or auto-ship procedures before purchase.
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Media from reviews

DOXY - Manufacturing issue
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Romelo Daj
map-marker Birmingham, Alabama

Manufacturing issue

AI Highlights
  • - Product is under 90 days old.
  • - It is no longer working.
  • - Purchased from a store in Birmingham, Alabama.
  • - Seeks refund or replacement options.
DOXY - Manufacturing issue
Updated by user Dec 07, 2025

I have done everything no one has responded to me. There is no clear website in which I can talk to someone.

I have had this product for under a month and it does not work. I spent over $200 on this product for not to be working in less than a month.

Original review Nov 22, 2025

I have had this product for under 90 days. It is no longer working.

I bought it from a store here in Birmingham, Alabama and would like to know. Is there any way to get a refund or a replacement product?

User's recommendation: if you are going to sell products in the US, I would appreciate it if you have a US based phone number in which someone who purchased your products in store can call

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Shanda Xkj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was on Doxie with a doctor waiting for her to come on and she never came on

I was waiting for the doctor to come on and she never came on it said to wait a few minutes and then somehow I got logged out I don't know what to do

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Susan S Ypu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your email said it would send a verification code to my email and never did.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Im just trying to update my credit card to pay you and it seems impossible. They ask me to click on links that dont show up on my account. Beyond frustrating!

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Ashley C Nqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Doxy broken.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Motor stopped working on the original doxy.
  • - The replacement motor is now broken.
  • - Customer cannot locate purchase info; emails exist.

Hello, I bought a doxy a while ago and the motor stopped working, so you guys sent me a replacement, and the motor on that is now broken also. For some reason, I can't find any of the info about my purchase, but if you search me, you should find our back-and-forth emails.

Loss:
$280
Pros:
  • Powerful strong
Cons:
  • Engine breaks alot

Preferred solution: A new doxy please.

View full review

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