
Unclaimed
Downtown Grand Hotel And Casino Reviews
135
CLAIMED LOSSES
1
TOTAL REVIEW
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Verified Reviewer Junior ReviewerFailure to Return Reservation Funds
Update by user Jul 12, 2021
I do want to give a shout out to the one person on staff at The Downtown Grand Las Vegas that was helpful and caring in trying to make it right for me, Ms. Jennifer Lawhorn. I was actually transferred to her by the Hotel Operator who cut me off and sent my call to the...
ID
Pros
- Beautiful rooms and property
Cons
- Company policies
- False accusations of guest actions
- Executive staff
Loss
$135
Preferred solution
Full refund
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Downtown Grand Hotel And Casino