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Downtown Aquarium

Downtown Aquarium Reviews

www.aquariumrestaurants.com
What is your customer experience with Downtown Aquarium?

Downtown Aquarium Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Downtown Aquarium has a 1.0 star rating from 1 review and widespread dissatisfaction; customers report broken rides, high prices, and poor customer service.

Key Takeaways for Future Customers

  • Check recent Downtown Aquarium reviews before visiting and confirm ride availability.
  • Expect limited customer support and verify billing or refund policies in advance.

Negative Feedback / Risk Areas

  • Broken rides and unprofessional staff including on-site safety concerns.
  • Overcharged reports and no response to calls or messages for billing or refunds.
  • Poor customer service and no clear contact for follow-up.

Positive Feedback

Visitors noted the presence of rides as a pro, though functionality and service problems were emphasized.

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Christopher J Sez

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Verified Reviewer

RIDES!!!!!!!!!

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AI Highlights
  • - An employee smoked cannabis and was rude when asked to stop.
  • - The smell made kids sick and raised safety concerns.

Good morning Im very disappointed with the downtown aquarium i took my family for a relaxed Sunday it started off very good until we ran into your employee smoking cannabis then he was very rude he turned his badge around but he had dread locks in his head brown khaki shorts on and a blue shirt my wife caught the first letter of his name Im guessing is a j but he was rude once we asked him to take his smoking else where the smell made my kids sick plus thats dealing in with safety you people let your employees operate machines when high I will be reaching out to osha and no I do not want you to contact me back thanks and we will be writing a bad review and will not return smh.

Pros:
  • Rides
Cons:
  • All do not work very unprofessional

Preferred solution: Apology

User's recommendation: Rip off and very unprofessional all rides do not work

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Anonymous
map-marker Pasadena, Texas

Complaints

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Overcharged and no one to talk to! No one returning calls, responding to messages!!! How rude and unprofessional

User's recommendation: Keep eye on your ticket at restaurant because once you leave, there’s no contact number

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Anonymous
map-marker Pasadena, Texas

Complaints

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Overcharged and no one to speak to, no one answers phone calls!!! I need a phone call 832-817-**** please call me ASAP.

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