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A Licensed and Insured Company Means Nothing

Downey Energy - A Licensed and Insured Company Means Nothing
Downey Energy - A Licensed and Insured Company Means Nothing
Downey Energy - A Licensed and Insured Company Means Nothing
A Licensed and Insured Company Means Nothing Downey Fuel in Cold Spring, NY 10516, has done an unthinkable act for any oil business. They delivered #2 Fuel oil and pumped it into my Kerosine Tank and blew up my furnace, left us without heat for two months during the coldest days of the winter, cursed at us on the phone and left us with #2 Fuel in our kerosine tank and refused to pump it out! No apologies, no, no, instead they went to the Cold Spring Police Department and made false allegation's about me. They said, I threatened their life and they even told their insurance company that same lie. Federated Insurance Agent Kara Rees said, Downey Fuel Company said that I threatened the girl in the office and they said I have a violent past. Excuse me, that is not who I am, I'm not a criminal, I'm well-known in my community and I'm a "senior citizen" and a well established Investigative News Reporter. Downey completely lied about my character to their insurance company and the Cold Spring Police Department. The Putnam County District Attorney investigated the charges against me, and found them to be insufficient and dismissed the case. Downey Fuel tried every trick in the book, they told lie after lie and they did some unthinkable acts to cover up their wrong! All they had to do is apologize and make the wrong right! Instead they cursed at us, hung up the phone, and left us in a mess in the winter! smh. It was disgusting and intentionally vicious to do such a thing to senior citizens at the coldest time of the year. When I was talking on the phone asking questions with Downey Fuel's, Federated Commercial Insurance agent Kara Rees and her Supervisor David Nichols listening in, and he aggressively and firmly said, they are not paying on the claim because they see no liability and they are not willing to pay the claim. That's where our conversation ended, no more questions or reasoning with an Insurance Company who refuses to be held accountable for their clients actions, and in this case, their client is Downey Fuel Company aka. Jeremiah R. Downey Oil Corp., Downey Energy, JR Downey Fuel, etc. Federated Insurance is located in Indiana, and they see no liability in this claim for all the damage that Downey Fuel did to my home and on top of that they left #2 Fuel in my kerosene tank, cursed at me and my husband, blew up our kerosine furnace at 3 a.m. in the morning, filled my home with the smell of #2 Fuel oil, had to open all our windows on the coldest night of the winter and left us without heat for 2 months. Until we got smart, and we got a new propane furnace from Comfort Master on Route 9 in Cold Spring and our propane was installed from Fallsburg Gas, and much cheaper than Downey Propane and Kerosine Fuel. You know something, Downey put us through a nightmare but now, we couldn't be happier that we found two respectful companies, Comfort Master and Fallsburg Gas! Would you believe that Downey # 2 Fuel oil is still sitting in our tank outside, tomorrow is June 1, 2019. Did you know, that the DEA is aware of what they did! The New York State Attorney General has a file on them and knows what they did! The BBB knows what they did, and discredited them. The Putnam County Consumer Protection knows what they did! The Cold Spring Justice knows what they did! The Cold Spring Police Department knows what they did! The Putnam County District Attorney knows what they did. Farmers Insurance knows what they did! And yet, Downey Fuel #2 Fuel, is still sitting in my oil tank from the winter, and they refuse to send someone to come here and pump it out. There is no excuse for this! An apology and fixing the mess they created would have resolved this serious matter. When you read all the bad reviews about Downey Fuel, you better believe that is the truth about them. I thank God, that I got rid of Downey Fuel, but who is going to hold Downey Fuel accountable for their disgusting actions? Federation Insurance is not holding Downey Fuel accountable! Federation Insurance is a commercial insurance company in Indiana, they're protecting themselves, so they don't have to payout for all the damages. Federation Insurance located in Indiana, is not holding Downey Fuel accountable because they're protecting themselves not to payout for all the damages. Being Licensed and Insured means nothing! Cary Downey is Extremely Nasty to everyone who confronts him about his shady dealings!
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ID
#1548605 Review #1548605 is a subjective opinion of poster.
Service
Downey Energy Heating Oil Supply
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Remove your contaminated #2Fuel Oil from my Kerosine Tank, and pay back every time that was spent on all the damage you caused on my property, and apologize to us for what you did!

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