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Down East Realty and Custom Homes

Down East Realty and Custom Homes

www.downeastnewbern.com
What is your customer experience with Down East Realty and Custom Homes?

Down East Realty and Custom Homes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Down East Realty and Custom Homes has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied, citing poor workmanship, missed deadlines, and unresponsive customer service.

Key Takeaways for Future Customers

  • Check Down East Realty and Custom Homes reviews carefully before contracting.
  • Expect reports of long delays and issues requiring legal advice rather than prompt fixes.
  • Confirm all payments and keep records due to reported billing and payment delays.

Negative Feedback / Risk Areas

  • Repeated complaints about poor craftsmanship and incomplete repairs.
  • Frequent reports of no response from management and inadequate customer service.
  • Allegations of fraud, land disputes, and high price level with little remediation.

Positive Feedback

There are no pros cited in consumer comments; reviewers uniformly report significant problems and advise avoiding the company.

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Media from reviews

Down East Realty and Custom Homes - Very unprofessional and is refusing to do their job
Down East Realty and Custom Homes - Very unprofessional and is refusing to do... - Image 2Down East Realty and Custom Homes - Very unprofessional and is refusing to do... - Image 3Down East Realty and Custom Homes - Very unprofessional and is refusing to do... - Image 4Down East Realty and Custom Homes - Very unprofessional and is refusing to do... - Image 5Down East Realty and Custom Homes - Very unprofessional and is refusing to do... - Image 6Down East Realty and Custom Homes - Very unprofessional and is refusing to do... - Image 7
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Show reviews that mention
doors crooked tops storm carpet chit doors counter workmanship walls nails
Filter review
Skip H Wld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam Artists. More problems than can be listed. They keep playing the blame game. Do Not deal with this company. .

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Leaking roof they refuse to address. A problem they created not mother nature. Just one of the many problems I have had to deal with.

User's recommendation: Do Not deal with these scam Artists.

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1 comment
Guest

I AM VERY SORRY ABOUT WHAT HAPPENED TO YOU, THEY DID ME AND MY FAMILY WORSE.

Constance W Jsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

And I am the other... do not buy a modular home from this company. They are racist and fraudulent. They put the wrong home on my land and refuse to fix the issue.

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AI Highlights
  • - The reviewer alleges the company worked with Chowan County Superior Court to steal their land and warns buyers to avoid this company.

I signed two other contracts trying to work with this company. They then went into bed with Chowan County Superior Court to steal my land.

They are dirty and corrupt. I will never ever stop telling my story.

Follow me on tik tok and I will show you proof. Tell everyone you know who have plans on purchasing a home to RUN AS FAST AS THEY CAN.

User's recommendation: PLEASE DO NOT BUY A HOME FROM DOWNEAST HOMES. THEY ARE ALL RAN BY THE SAME OWNER JEFF JONES. IF YOU NEED PROOF CONTACT ME AND I WILL SHOW YOU PROOF.

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2 comments
Guest

Seems like this company has a track record of having bad business and not doing the right thing. I’ve seen lawsuits against Down East Homes on record. Contact your Congressman and the Attorney General asap.

Guest
reply icon Replying to comment of Guest-2507284

I have been fighting this corruption since 2022. I wrote the Department of Justice, the FBI, The Judicial Commission, The Mayor, The IRS, The White House and every government agency I can think of.

The Secretary of State because there is 8 sights and they all are not registered with NC Secretary of State. They allow this man to operate without being registered and scamming people.

I meat two other families on TikTok that went through similar what I did. He’s bringing revenue into them small nicks towns so they are turning a blind eye

View more comments (1)
Anonymous
map-marker Lenoir, North Carolina

Very poor workmanship response to fixing the chit that is wrong .

Holes in doors, crooked doors , crooked walls , counter tops crooked, carpet full of nails, storm doors put on wrong..

User's recommendation: Do not buy a home from these corrupt fn pos .

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1 comment
Guest

This company is scamming a lot of people. The FBI needs to launch an investigation.

William H Vnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very poor service.

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AI Highlights
  • - No comms.
  • - Delivery delayed; June due, October.
  • - Cabinets are cheap; there are gaps in counters, fridge, stove.
  • - Vinyl flooring is torn.

No communication. Poorly built house.

Once they have your money you are history. Kitchen cabinets very,very cheap. Counters, fridge ,stove large gaps . Vinyl flooring torn in spots.

To much to list..

MAD is an understatement. Should have been delivered June, delivered Oct, now its end of April house still not finished..

Loss:
$1000
Pros:
  • No pros
Cons:
  • Lies

Preferred solution: House fixed properly.

User's recommendation: The first step is get a lawyer.. second step find someone else .

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1 comment
Guest

An investigation needs to be launched with DOWNEAST HOMES. The owner have 8 sights all over the eastern district in NC. All his sights is being operated like this.

Chantell A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Bern, North Carolina

Very unprofessional and is refusing to do their job

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AI Highlights
  • - Promised 30-day completion after the lot, but it was not kept.
  • - Cameron was unprofessional and unresponsive; the owner eventually got involved.

If I could give this company a negative I definitely would! They where awesome until we signed our paperwork. We were told that as soon as the house hits the lot they had to be done in 30 days, that was a lie. We had to leave from our home being set to go fill out paperwork for our water tap. This process is new to my husband and I. The only thing they had to do was give them a check, my husband and I where told that they would be doing it the same day and they didnt pay it till 28 days later. Cameron was absolutely horrible to deal with! We finally had to deal with someone else in the office and the poor guy came in half way through. Cameron was absolutely unprofessional did not care at all after the paperwork was signed. I tried to email and call the owner of down east and no response, finally the owner son came to our house. He did get more done than the manager Cameron did in new bern. Cameron admitted to Brandon (Jeff Jones son) that he should have handled my husband and I a lot better. We had to deep clean our whole house there was mud everywhere, and again we where told from Cameron that they came in and deep cleaned before we move in. After my husband and I got done cleaning we took a shower and noticed *** in the bath tub. Well long store short it took 3 times for it to look ok. The second time we let the paint set for over 2 days. I took a shower and noticed that the paint was stinking on the bottom of my foot. I had to call R-Anell and spoke to the head guy Bob. He told me I was a lier and that, that did not happen. So they had to send another company. We payed to have our lot cleared and it was 5000! Which wouldnt be a problem if it was done right, we had to pay for someone to come back out and fix it. My husband and I had to miss so much work dealing with these people!

Now after going though all that, to top it off now our floors are coming up! Nails coming through our walls, cracks in the ceiling. The trim which was promised to be fix wasnt fixed. We havent even been in our home for a year! And now they are saying that they will not fix it! We have mold underneath our house on the bottom of the floor. We had to have the North Carolina state inspector come out. He was very nice and helpful but he can only right things up that are not in code! PLEASE PLEASE PEOPLE, if you want to save the headache, anxiety and heartache PLEASE stay away from these people! There houses are crap and these people could care less about you or your family!

The flooring company came to finally fix the floor, took up the flooring and we have mold on sub floor. Brandon the owner would not answer any of my calls/text or emails. Finally I called on a different number and he answered. He was very rude and ended up hanging up on me. Now mind you we have animals and kids. They havent done anything to make it right, or safe for all of us. Now we have to pay for APR to come out and make it safe. This house turned a year old October 1st we should not be having the issues that we are having. And there are others that have reported issues. We should be enjoying our new house not having to worry about how these problems are going to get fixed! Everyone In down east is a joke and so our there homes.

Please share so no one has to deal with this. I wouldnt wish going through this on anyone.

PS. Just for anyone in the market for a modular. There is nothing you can do for poor craftsmanship. You end up getting stuck with it and by far Down East is absolutely the worst. No going through this we hear it from numerous sources that they are nothing but trouble.

Cons:
  • Everything about the business

User's recommendation: Please do not put your self through the troubles it’s not just my family they have done wrong it’s been many others.

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1 comment
Guest

They place the wrong home on my property then stole my land. They needs to be investigated by the FBI. THEY SEE ALL THIS CORRUPTION AND BECAUSE ITS A WHITE MAN THEY ARE ALLOWING HIM TO STEAL FROM US.

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Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

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