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Dovly

Dovly

www.dovly.com
What is your customer experience with Dovly?

Dovly Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Dovly has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Unknown.
    Cons: Lowered my credit scores despite my efforts to pay, Lowering credit, Make it so you cannot pay your subscription.

  • Recent recommendations regarding this business are as follows: "Ask me later", "patience", "Make them repeat aloud what you are in need of", "Stay away at all costs", "STAY AWAY AT ALL COSTS".

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Media from reviews

Dovly - Dispute
Dovly - Dispute - Image 2Dovly - Tried paying subscription credit lowered WHILE trying again to pay!Dovly - Tried paying subscription credit lowered WHILE trying again to pay! - Image 2
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Anonymous
map-marker Port Jefferson Station, New York

Payment

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Marnie As always provides you with panultimate quality service while giving not only her multi faceted credit knowledge , her suggestions are also quite valuable.My credit score is a good indication of her results driven empathy

Go Dovely

Peter Pagiatakis

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Asha M Tvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dispute

Dovly - Dispute
Dovly - Dispute - Image 2

From May 17 till today, it was definitely a scam. I called both of the numbers, and a guy picked up.

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Jessica H Yzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want a full refund

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I have attempted to contact their customer service through message, through email, and over the phone to no avail. I am wanting a full refund.

I was definitely given false advertisement when I signed up for the membership.

I immediately canceled the membership, and now I'm requesting a refund. This was April 9th, and here we are April 29th, and I still haven't heard a word from them!

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Loss:
$22

Preferred solution: Full refund

Rick R Eom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issues with account

Hi, well I purchased premium expecting through all I've done since getting Dovley that my credit score was going up 30 something points. Instead, it's gone down to 4, from 524.

It seems that every address on every credit bureau is incorrect. I also logged in and it seems like it's frozen. Anything I click on, no action. I don't know what's going on but I'm so frustrated and worried now.

I believe it said if I got the premium my score could go up maybe 47 points. I'm not sure what it said but it was something like that now it's down to four. It won't let me change the addresses I tried on Experian and without exaggeration I tried at least 20 times and it would not accept my info. I even did an ID verification over the phone to no avail.

Please help me haha. Thank you for your time.

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Anonymous
map-marker Washington, District Of Columbia

Customer Service is the worst

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First of all I've been waiting months for support to fix my account. I can sign in but everything greyed out, can't see or do anything in there.

No updates on account in over 6 months

Don't answer phones, and customer service sucks

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User's recommendation: Ask me later

jarell m Jsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dispute from landlord

In 2020, my family and I lived in Carlton Ford Apartments in a two-bedroom unit. Our landlord told us that they weren't going to charge us anything if we left and found another place, which we did. The landlord sold the property.

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Preferred solution: It to be cleared

Michalene Nrk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rent reports n update

Nothing no one answer my request so I'll just wait until further information I need to see all my accounts update n all how to report my rent to so it can report to trans union or Chex system bbb d&b Equifax Experian nav also chime account m credit builder accounts n ECREDIABLE credit strong credit seasame

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User's recommendation: patience

Anonymous
map-marker Camden, Maine

Follow up question on dispute

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I was told I needed to take action with a letter to credit bureau. Upon inception of our work I was not informed properly.

Marnie did and we are moving forward now. Thank you

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Anonymous
map-marker Camden, Maine

Follow up question on dispute

I spoke with Marnie and it was explained that Dept of education and the bureaus needed additional set of paperwork from me to get results.

I was very clear about this at onset of my relationship with Dovly. The rep I spoke with then did not give me the proper solution.

The paperwork was mailed certified Friday. So perhaps the last call will bear fruit

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User's recommendation: Make them repeat aloud what you are in need of

Raye D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tried paying subscription credit lowered WHILE trying again to pay!

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Dovly - Tried paying subscription credit lowered WHILE trying again to pay!
Dovly - Tried paying subscription credit lowered WHILE trying again to pay! - Image 2
Updated by user Feb 03, 2024

Credit lowered because Dovly payment would not post and no customer service agents ever available to help resolve.

Original review Feb 03, 2024

I tried over and over to pay my subscription fee. Upon calling Dovly customer service, each time I was greeted with a bot saying no agents were available to take my call, try back later.

The last time I tried paying, Dovly would not accept payment again, this time because I had to wait for the statement to generate. An hour later CK notified me that my credit scores dropped 39 points! Im trying to buy my first house.

Because of Dovly, I cannot. Someone HAS to do something.

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Pros:
  • Unknown
Cons:
  • Lowering credit
  • Make it so you cannot pay your subscription

Preferred solution: My credit fixed by deleting late payment because I have been trying to pay.

User's recommendation: STAY AWAY AT ALL COSTS

Raye D

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tried paying subscription credit lowered WHILE trying again to pay!

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Contains 3 confidential files for company representatives

I could not pay my fees or get through to customer service and now theyve reported me 30 days late, lowering my score! I cannot purchase my first house because of this. I dont know how many FCRA laws they have broken but I will absolutely find out.

View full review
Pros:
  • Unknown
Cons:
  • Would not post my payments
  • Lowered my credit scores despite my efforts to pay
  • Would not answer my phone calls

Preferred solution: Fix what they did to my credit. Answer their phones. Stop declining transactions.

User's recommendation: Stay away at all costs

Unemployment Expert Tips

Experts Tips on Unemployment and Cyber Security

Experts Tips on Unemployment and Cyber Security

Feb 3, 2020

Can’t verify your identity via ID.me? Andrew Stettner, an unemployment expert, comments on how the ID.me verification process works and the privacy risks involved. Learn how one consumer resolved his issue.

Andrew Stettner
Andrew Stettner

Andrew Stettner is a senior fellow at TheCenturyFoundation and a non-profit leader who shares expert opinion on unemployment benefits and insurance reform.

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