Raye D

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Tried paying subscription credit lowered WHILE trying again to pay!

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Dovly - Tried paying subscription credit lowered WHILE trying again to pay!
Dovly - Tried paying subscription credit lowered WHILE trying again to pay! - Image 2
Dovly - Tried paying subscription credit lowered WHILE trying again to pay! - Image 3
I could not pay my fees or get through to customer service and now theyve reported me 30 days late, lowering my score! I cannot purchase my first house because of this. I dont know how many FCRA laws they have broken but I will absolutely find out.
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Pros:
  • Unknown
Cons:
  • Would not answer my phone calls
  • Lowered my credit scores despite my efforts to pay
  • Would not post my payments

Preferred solution: Fix what they did to my credit. Answer their phones. Stop declining transactions.

User's recommendation: Stay away at all costs

Raye D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tried paying subscription credit lowered WHILE trying again to pay!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dovly - Tried paying subscription credit lowered WHILE trying again to pay!
Dovly - Tried paying subscription credit lowered WHILE trying again to pay! - Image 2
Updated by user Feb 03, 2024

Credit lowered because Dovly payment would not post and no customer service agents ever available to help resolve.

Original review Feb 03, 2024
I tried over and over to pay my subscription fee. Upon calling Dovly customer service, each time I was greeted with a bot saying no agents were available to take my call, try back later. The last time I tried paying, Dovly would not accept payment again, this time because I had to wait for the statement to generate. An hour later CK notified me that my credit scores dropped 39 points! Im trying to buy my first house. Because of Dovly, I cannot. Someone HAS to do something.
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Pros:
  • Unknown
Cons:
  • Lowering credit
  • Make it so you cannot pay your subscription

Preferred solution: My credit fixed by deleting late payment because I have been trying to pay.

User's recommendation: STAY AWAY AT ALL COSTS

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