Douglas James
Douglas James Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Douglas James has a 1.0 star rating from 1 review and is labeled "Scam"; consumers report high prices and widespread dissatisfaction.
Positive Feedback
No positive details were provided in the available review; feedback focuses on price and service failures.
Negative Feedback / Risk Areas
- Repeated billing dispute for an unauthorized $5494 charge with no resolved refunds.
- Poor customer service responsiveness despite multiple contacts and promises to expedite.
- Complaints about high price level and issues noted in Douglas James reviews and customer complaints.
Key Takeaways for Future Customers
- Expect to verify charges and document all communications when researching Douglas James reviews.
- Be cautious about payment methods and prepared to escalate disputes with your card issuer if refunds stall.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Douglas James has a 1.0 star rating from 1 review and is labeled "Scam"; consumers report high prices and widespread dissatisfaction.
Positive Feedback
No positive details were provided in the available review; feedback focuses on price and service failures.
Negative Feedback / Risk Areas
- Repeated billing dispute for an unauthorized $5494 charge with no resolved refunds.
- Poor customer service responsiveness despite multiple contacts and promises to expedite.
- Complaints about high price level and issues noted in Douglas James reviews and customer complaints.
Key Takeaways for Future Customers
- Expect to verify charges and document all communications when researching Douglas James reviews.
- Be cautious about payment methods and prepared to escalate disputes with your card issuer if refunds stall.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unnaproved $ charge /refund quested
- Incorrect charge of $5,494 on 5/16/24; support contacted.
- Refund not received after two months; 24-hour response not met.
Incorrectly charged on 5/16/24 - $5494. I have spoken to numerous individuals and sent many emails to support.
Two months later, there is still no refund. I keep being told that it will be expedited and that there will be a response within 24 hours, which has yet to happen.
I received an email that stated a refund was given for the full amount, which was almost $2k less than what was charged on June 4th, even that did not happen. I filed a dispute with the Credit Card company and they are not even getting a response.
- Illegal charge to credit card
Preferred solution: Full refund
User's recommendation: Scam
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