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Stephanie E 81

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Verified Reviewer
| map-marker Cleveland, Tennessee

Cockroaches

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Douglas Inn and Suites - Cockroaches
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We arrived to the hotel and got to our room and started to unpack! My husband said omg bug so I killed it and didnt think much about it and then they started coming out of no where.

I went to the front desk and lady got an attitude said you no like you no stay here. I asked for my refund and it was an act of god for her to do that which I had to wait 10 business to get back.

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Loss:
$161
Cons:
  • Deposit and cockroaches

Preferred solution: Apology

User's recommendation: No go unless you like cockroaches

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