Doug Dawson Motor Sales
Doug Dawson Motor Sales Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reviews show mixed to negative sentiment; customers value customer service and location, and report the price level of this organization is low.
Positive Feedback
Some buyers report a good purchase and reliable ownership experience, and reviewers note affordable prices and a convenient location.
Negative Feedback / Risk Areas
- Recurring vehicle failures and transmission problems reported.
- Claims of being charged for post-sale repairs and added out-of-pocket costs.
- Reports of refusal to honor trades or issue refunds, contributing to customer complaints.
Key Takeaways for Future Customers
- Read Doug Dawson Motor Sales reviews and inspect vehicles with a mechanic before buying.
- Confirm trade and refund policies and budget for possible repairs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reviews show mixed to negative sentiment; customers value customer service and location, and report the price level of this organization is low.
Positive Feedback
Some buyers report a good purchase and reliable ownership experience, and reviewers note affordable prices and a convenient location.
Negative Feedback / Risk Areas
- Recurring vehicle failures and transmission problems reported.
- Claims of being charged for post-sale repairs and added out-of-pocket costs.
- Reports of refusal to honor trades or issue refunds, contributing to customer complaints.
Key Takeaways for Future Customers
- Read Doug Dawson Motor Sales reviews and inspect vehicles with a mechanic before buying.
- Confirm trade and refund policies and budget for possible repairs.
Turn one complaint into a collective action
Mount Sterling, Kentucky
Nothing runs long
- - Purchased a car but barely got home; about a 10-minute drive.
- - Not fixed at pickup; unprofessional staff; nearly $300 at another shop.
Got a car from them and barely made back home which is only about 10 minutes away. They had to bring a reckor and pick it up when it was finished 2 days later they said i had to pick it up that noone could bring it to me.
Hello!! I have no car thats why i bought that one. Well i finally get a ride to go pick it up and after 20 minutes of driving it i can tell its not even close to being fixed so i finally take it to a different mechanic to have them fix it, it cost me almost 300.00.
Then fat *** in his overralls runs his *** sucker about any and everything. I suggest run while you can but if you dont in the end you will say i told you so
2007 Mazda 3 Car Review
- - I had a good experience with Doug Dawson when I bought a 2007 Mazda 3 there.
- - They wouldn't sell me the car I wanted because it was a bad car.
I had a good experience with Doug Dawson I bought a 2007 Mazda 3 there 3 yrs ago an it's been a really good car the car I originally wanted they wouldn't sell me cause it was a bad car sorry u had a bad experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDoug Dawson Motor Sales
- - The first vehicle had a transmission problem and was traded.
- - The second vehicle ran fine until interstate and RPMs jumped to almost 4000 in 5th gear.
I purchased a car from this car lot in Mount Sterling, Ky on Winchester Road. The first vehicle I bought had a *** up transmission.
They traded me out. The second vehicle I purchased ran alright until I took it on the interstate and the RPM's jump up to almost 4000 in 5th gear and it's a 5 speed. The gear ratio shows it should be at 2500rpm's. They say they're going to trade me out, I call them back today 2/4/2012 and they now say they refuse to trade me out so now I'm stuck with a car that I can't even go to the next town in.
This has got to be the *** dealership I've ever been to. I hope no one else gets ripped off like these *** have ripped me off.
They are nothing but crooks and won't even refund your money. Ridiculous
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Doug Dawson Sucks!
Please listen this so called Dealership Doug Dawson is a joke there a very unproffessional they did the same thing to me and my husband refused to give us a maintenance report or a carfax and when we tried to just inspect the vehicle they became extremly aggrivated and told us they didnt want to sell the car to us any more and that they were not going to deal with our nit picky bulls#it all because we asked for they head light to be replaced!!! Not to mention treating us like this in front of my 3 year old daughter!!!!! STAY AWAY FROM THEM!!!!
I strongly urge people to stay away from this "so called" dealership!! They have absolutely ZERO knowledge about any vehicle they have!!!
They refuse to provide a carfax,refuse to provide any previous maintenance history,refuse to give you any background about any vehicle!!!
They are extremely unprofessional and have the worst customer service in the state of Kentucky!!! PLEASE PLEASE listen to my warnings and stay away from these people before you become another victim!!!