DoubleTap Ammunition

I purchased a box of 357 JHP ammo from Doubletap.

In a box of 20 several had difficulty extracting and one round was

unable to be chambered at all.

I phone ordered .44 Mag ammo in Sept. 2019.

The person from whom I ordered said they had the ammo in stock and it would be shipped ASAP! The company charged my credit card and the funds went through the following day. I never received the ammo and now it is May 2020. I have called multiple times and the person on the other end of the line-always the same person, said they havent forgotten my order.

This company is fraudulent in there mail/phone orders. I was ripped off for $132.00 By the company.

I ordered 38 special +P bonded bullets in August. I received 2 boxes clearly marked 38 special +P but the rounds inside the box were marked 38 special non +P.

I emailed double tap at least a dozen times and got no answer. I tried to call but no one answered and the voice mail was always full. I finally got a hold of someone 2 weeks ago and they send to send pictures of the ammo. I did and no answer.

I called and left a message and no response.

It's been since August and this is not resolved. Quality control and customer service are nonexistent.

On Friday, March 1, 2019, I spoke to them to see if my order placed earlier that week for 2 boxes of handgun ammunition had shipped and was told it did not. When I placed the order, I was told it was 2-day shipping to Henderson, Nevada.

They assured me the order would ship on Monday, March 4, 2019. On Monday (March 4) I called to confirm that my order shipped. They told me it did not, but they assured me it would ship that day and assured me I would have it Tuesday (March 5) or Wednesday (March 6). I asked them to e-mail me a tracking number so I could track my order, and they assured me I would be sent a tracking number.

On Tuesday, March 5, I received notice from my credit card company that a charge for the purchase was made to my credit card account. I assumed that my order shipped that day and not on Monday. Since I never received notice from Doubletap that the order shipped or the tracking number, I called the company at 9:40 AM Mountain Time to inquire about my shipment and got a recording that confirmed I called during business hours and instructed me to leave a message. I left a message, but never received a return phone call nor an e-mail with the tracking number or confirmation the order shipped.

When I didn't receive my order, I called again on March 6 just before 4:00 PM Mountain Time and got a recording and left a message, but received no return call. I called five times on March 7 from morning to afternoon - 9:30 AM, 1:45 PM, 2:06 PM, 4:07 PM and 5:40 PM Mountain Time - and reached their recording each time and never received a return call. What is interesting is that prior to my 5:40 PM call, the recording with a male voice stated their normal business hours were 8:00 AM to 6:00 PM Mountain Time, Monday through Thursday, and 8:00 AM to 12:00 PM on Friday. However, when I called at 5:40 PM on March 7 (Thursday), the recording was changed to a female voice.

It said Doubletap was now closed and that its normal business hours Monday through Thursday were 8:00 AM to 5:00 PM, rather than 6:00 PM. I called three times the morning of Friday, March 8, between 8:45 and 10:45 AM and reached their recording each time. Again, I left a message and got no return call. Out of desperation, I even called the CEO, at around 10:00 AM and left a message for him on his voicemail and sent him an e-mail and never got a response.

I sent Doubletap an e-mail through its website on Saturday, March 9, to inquire about what happened to my order and received no response. I also called them and the CEO on Monday, March 11, and left messages on their voicemails and received no response. Since I never received my order, I notified my credit card company that I am disputing the charge and wanted it removed from my account.

I wanted to try Doubletap ammunition to see how it compared to Buffalo Bore and Underwood. I guess this experience answered my question.

My story is exactly the same as the others here. Absolutely no customer support WHATSOEVER via telephone or email.

Guess I will have to go to the Utah factory in person to speak with someone. They have my money (the very next day) and I have no ammo. Absolutely disappointed in DoubleTap Ammo.

Thank God for Hornady and others who treat every customer with the utmost professionalism and respect. Never again Doubletap!!!!!

I bought ammo from Doubletap Ammo on line 12.12.2017. It is now the second week of january 2018 and I still have not received my order or any information about the status of my order other that order has shipped.

I sent 3 email inquiries about the status of my account and processing of my order and have not received a response. I tried calling, and I thought someone was going to answer when the ringing stopped, but there was only silence.

i guest either they are going out of business or they do not want their customers to buy from them again. Is this honest how they treat their clients?

I ordered 1 box of 450smc on the 17th, got a tracking # on the 20th, but come the 23rd, still no package. I call UPS, but they have no shipping info. So I call Double tap, and get a get " matter of fact "oh, that hasnt shipped, your order is going out the end of next week." Wow! So $28 for a box of 20 rounds, but over $13 in shipping.....and I won't get my order, which was supposed to be a gift for my son, until over 2 weeks. Hmm, I bet larger orders don't wait that long. So I email, and get this back from the owner, Mike McNett.

Dave/Michelle,

Hello, there seems to be an issue. Can you let me know what is going on? I would love to help you out.

Mike McNett

President

Doubletap Ammunition

I email back but never get another word back! I guess him gracing me with an email is his way of "helping". I feel so lucky! I was new to them, been in many group or friend buys over the years. Just my first time ordering. But it's also my last! Bottom line don't waste your time. Go to Buffalo Bore, or Underwood instead.

I bought ammo from Doubletap Ammo on line in April. It is now the second week of July and I still have not received my order or any information about the status of my order.

I sent two email inquiries about the status of my account and processing of my order and have not received a response. I tried calling, and I thought someone was going to answer when the ringing stopped, but there was only silence.

I left a message on Facebook, but there has been no response. I also messaged them through their website and have had no response there either.

dont belive the hype of super 10mm loads! its BS!

All this Mike clown is a "reloader who magicaly gets high speed loads ehith no over pressure funny all the big guys cant seem to figure this magic out but good old Mike can? well i have personal experence with this stuff and after my last order my new glock is now in peices why? all i can figure is poor quality ammo over pressure blew case in new G20 result ruined!

NO call back from Mike McNett from doubletapammo.com no email responce nothing!! dont buy its expensive and even worse very dangerous!!!!