Double Wings Art Reviews

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groupon groupon voucher art voucher merchant service double wing wing art redeem iti canvas
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Good Quality and Service

My sister bought canvas art from them while ago and she was very happy with the quality and service. Based on my sister’s recommendation, I bought Groupons from Double Wings Art and picked up my canvases from them this weekend which are so beautiful. They did them in two weeks with such good quality. I will recommend to everyone. I Just notice that they are awarded “best of Toronto” by Groupon and I will buy more . When I saw some reviews for Double Wings Art which trouble me with my experience at least. I feel I have to have my fair review for Double Wings, and some time I feel people are so bias. Trust yourself ......
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ID
#478894 Review #478894 is a subjective opinion of poster.

Poor service and discredible merchant

Save yourself the money and do not purchase canvas art from them. Their service was very unprofessional. I sent them an email on Dec 10th saying I would like to submit my file by email and not in person. They were fine with that. No confirmation was given to me though. Over 10 weeks passed and I followed up with them since I had ordered another canvas from Gallery Art in Vaughan and it was completed within 7 weeks. I gave Eric a call, the one who responded to my initial email. No one answered so I left a message for him to call me back. He didn't call back. I called again 3 days later and he said it was ready and to come pick it up. When I picked it up. I had to pay HST of $15.10 on it. I paid $29 for the canvas, most groupons I have used only charge HST on the already discounted price and besides that, the groupon value is $100, 13% of $100 is not $15.10. I was so turned off, I didn't even bother to argue with them. If you use Gallery Art, their prices are so much better, and once you redeem your groupon, the hst charged is on the discounted price. I'm am spreading this review around in hopes that no one uses Double Wings Art.
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1 comment
#791779

**Review Update**

After posting my reviews on several sites and informing Groupon about the situation, I actually received responses from this merchant. I will not go into too much detail.

Basically, they informed me that this extra cost was an additional $10 due to editing the image to fit the canvas, so $10+hst+hst on the $29 voucher. It would have been fine if they told me but they never did. The merchant said they called me to tell me and I told them I never gave them my number, then they said I called them and that's when they told me. The only time I called them was to inquire about the status of the canvas and that's when they told me it was ready for pick up.

No other information was relayed to me. All other communication was done through email. They would like me to remove my review, but my review still stands as it is based on my experience. The product itself was fine, but my experience was not.

If all reviews were good reviews, what would be the point of reviews right?

****

ID
#477845 Review #477845 is a subjective opinion of poster.
Location
Markham, Ontario
Loss
$15

Not offering the deal from Groupon

Being skeptical about the whole deal ($69 for $240value) from Groupon. I first went to the merchant to receive a quote on a framing. After the quote, I mentioned that I would be using the offer from Groupon and he says that the quote he gave was already reduced price. Then what is the price for Groupon voucher customers? That shows that they are marking up the price for Groupon customers to make up the lost profit. Stay away from this store if you are using Groupon. Stay away from this store if you are using Groupon. Stay away from this store if you are using Groupon.
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ID
#476183 Review #476183 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$240
New Reviewer

Very good experience

I bought a Groupon while ago and forgot about it. I received the email from Groupon that my groupon was expired soon when I was on vacation during Christmas. I called the merchant and went to the shop with expired voucher which was honored full amount. I am honest to say that the complaints here are false because the amount did not add up. They bought Groupon for $29 and claim they lost for $450 or $100. If I was mislead by these complaint, I might not have the valued service. I do not trust the people who complain over here and I suspect their motive. I hope everyone is happy and positive. Very good people working at Double Wings Art.
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1 comment
#1072586

This person is obviously the owner or affiliated with the business! All the rebuttal type comments on this website are written with the same grammatical errors. Good try!

ID
#471155 Review #471155 is a subjective opinion of poster.
Location
Toronto, Ontario

PURE RIP OFF!!!!

DO NOT GO TO THIS MERCHANT THROUGH GROUPON OR DIRECTLY. HE IS A RIPP OFF. HE TOOK MY GROUPON AND REDEEEMED IT WITHOUT EVEN FINDING OUT WHY I AM THERE AND WHAT KIND OF SERVICE I NEEDED. HE THEN SAID DO NOT WORRY AND TRIED TO MIX THE GROUPON VOUCHER WITH SOME KIND OF BIGGER DEAL SO I AM HOOKED ON HIS SERVICES. HE MIS-REPRESENTS EVERYTHING AND SPEAKS WITH A HEAVY ACCENT WHICH I COULD NOT UNDERSTAND. I THINK HE IS KOREAN. NOT SURE. HE WANTS TO GET YOU INTO HIS SHOP WITH CHEAP GROUPON VOUCHER AND MAKE YOU GO FOR BIGGER DEALS SO THAT TO GET YOU TO COMMIT TO BIGGER DEALS SO HE CAN MAKE MONEY. FILED A FORMAL COMPLAINT WITH GROUPON ON THIS DOUBLE WING ART.
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ID
#467164 Review #467164 is a subjective opinion of poster.
Location
Newmarket, Ontario
Loss
$450

Groupon, Living Social Custom Canvas Scam

IF YOU PURCHASE A GROUPON VOUCHER FOR Double Wings Art CANVAS, THEY WILL TRY TO CHARGE MORE WHEN YOU TRY TO REDEEM IT.I DO NOT RECOMMEND THEM! IF YOU PURCHASE A GROUPON VOUCHER FOR Double Wings Art CANVAS, THEY WILL TRY TO CHARGE MORE WHEN YOU TRY TO REDEEM IT.I DO NOT RECOMMEND THEM! IF YOU PURCHASE A GROUPON VOUCHER FOR Double Wings Art CANVAS, THEY WILL TRY TO CHARGE MORE WHEN YOU TRY TO REDEEM IT.I DO NOT RECOMMEND THEM! IF YOU PURCHASE A GROUPON VOUCHER FOR Double Wings Art CANVAS, THEY WILL TRY TO CHARGE MORE WHEN YOU TRY TO REDEEM IT.I DO NOT RECOMMEND THEM!
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6 comments
#727670

Double Wings Art provided me very good service and strongly recommended.They did a amazing job for me ...

#727666

The owner of DW art is a nice guy and they serve over twenty thousand or even more customers over the years. I hope the person can talk to DW art and resolve the issue. I do not think one or two complain is useful.

#727580

I had a very similar experience, they were absolutely horrible to deal with. it took months to get any sort of product from the and when I finally did they wanted to charge more.

NEVER will I do business with them again!! HORRIABLE!!

#727822
@PissedConsumer727580

The complain has problem itself. How much you paid for them to do several months for you, and it cost lots of money even with minimum charge per hour. I hope You may appreciate the time they spend on you.

#712909

I believe the person has some personal issue with the company and very misleading. I found that the company does not charge gallery wrap for extra and they explain very well on the extra charges.

In addition, my friends have same feeling.

We all printed many wedding pictures from them.

#673940

I did not feel this way, they wrapped for free and great job.

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ID
#393069 Review #393069 is a subjective opinion of poster.
Loss
$100

Custom Canvas Scam

I bought a custom 16x 20 canvas from DOUBLE WING ART (www.oilpaintingart.ca) through GROUPON deal. THEY ARE MANY HIDDEN CHARGES!! For example, they charge more to print on the wrap!!! YOU ARE BETTER OF GOING TO COSTCO OR BLACKs!! I bought a custom 16x 20 canvas from DOUBLE WING ART (www.oilpaintingart.ca) through GROUPON deal. THEY ARE MANY HIDDEN CHARGES!! For example, they charge more to print on the wrap!!! YOU ARE BETTER OF GOING TO COSTCO OR BLACKs!! I bought a custom 16x 20 canvas from DOUBLE WING ART (www.oilpaintingart.ca) through GROUPON deal. THEY ARE MANY HIDDEN CHARGES!! For example, they charge more to print on the wrap!!! YOU ARE BETTER OF GOING TO COSTCO OR BLACKs!!
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9 comments
#727689

I have bought 6 of these canvas prints through Amazon Daily Deals @ $35.00 and have had know other hidden cost. The pictures were stunning in color and clarity.

My wife and I have been totally satisfied. Even when I sent in pictures of less quality they have informed me and were patient in waiting for better pictures to be sent. I feel that D.

W. has always treated us with professional and curtious respect!

#727674

The owner of DW art is a nice guy and they serve over twenty thousand or even more customers over the years. I hope the person can talk to DW art and resolve the issue. I do not think one or two complain is useful.

#724906

I just post my opinion above. I also tried inkdoodle which is even worse and charge me for white border.

I strongly recommend that YOU ARE BETTER OF GOING TO COSTCO OR BLACKs!!!!!!!!!!! no Inkdoodle

#802131
@PissedConsumer724906

I agree with you 1daf2f2. Inkdoodle is the worst service ever.

Close to three month in and haven't received my prints yet. Hope the quality is better than the service.

#824569
@PissedConsumer724906

I had issues with inkdoodle also. Expressed my concerns with them and they dismissed me right away.

Please do not use them. Terrible customer service.

#828098
@PissedConsumer724906

I also had terrible trouble getting a coupon from WagJag to work with Inkdoodle. Has taken weeks of emails to have the site accept my voucher number.

I only hope that I eventually get the print and that it looks good. Would not use Inkdoodle ever again.

#920597
@PissedConsumer724906

Thanks for the review. I was about to buy several groupons as gifts to friends and family. Saved me money and grief..

#724892

I do not think so and they did great job.

Wendy

#701851

we;ve had luck with a company in toronto for canvases and they had a special for 2 - 16x20's for $49.00. I think this was the best deal so far from what i've seen.

pick was available. the company is inkdoodle.ca

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ID
#393066 Review #393066 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$100

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