Double T Diner

2/12/2024 at 730 I arrived I was immediately seated, waiter properly ask what would I like to drink I replied coffee and water soon after I ordered my pancake platter with scramble egg, turkey sausage and fruit bowl Breakfast was delicious I do this routine every morning weekly, now I take my check up to the cashier I tap my card and hit NO TIP and sign. She immediately ask me did you give him a tip I replied NO.

I'm walking to my car she now approaching my vehicle stressing some facts that the waiter needs to be tip this is how he makes his money my total was $18.95 I've Tip and Not Tip before I'm just bewildered on how admitted she was to get a tip out of me, that was so unprofessional she lucky I'm not the crazy type to curse her out and aggressively tell her want i think about her coming all this way to say anything about what she nor the waiter didn't get, FYI she never got a TIP inspite of all that effort and DOUBLE TT diner has definitely just lost a valuable customer. My question is why give the option to press NO TIP if tipping is recommended ?

We went to the Double T on Mother's Day morning 2023. Before covid we went every year.

The people were like family and everything on the menu was fantastic. If you have never been to the Mountain Rd. location on Mother's Day, They make this 6-8 foot strawberry and cream cake and it's delicious. You have to come early because people line up to get in.

This year we didn't do early morning church so we got in around 7:30 am.

The women who greeted us was not in a good mood and very unfriendly which was uncharacteristic of the group that is usually there.

As we waited for our food, we watched as people started coming in and witnessed them received the same treatment. At one point, people from the other tables started making eye contact, like what's going on here!

Our waitress was very sweet but distracted, she didn't get the whole table taken care of in a timely fashion and we were left unattended far too long as we awaited the bill. She may have been new or she was being tortured by Ms. Grouchy up front.

Now, we brought the whole family and the bill was well over $100 bucks. When we went to pay and get a piece of cake we were told that they weren't cutting the cake till 10 am and Ms. Grouchy added," if you want cake you'll have to come back later" Who wants to come back later, This was the first event of a day, it's Mother's Day. more was to come.

I guess the cake was for their good customers.

I so loved these people and enjoyed dinning there. I held off my review so I would not write in anger but this experience was actually shocking and very disappointing.

We will not go back there. We will go to the other locations but not this one.

I was dining in double t diner this evening with my aunt and cousin for Mother's Day. She received her short rib dinner and it was swimming in a bowl full of grease The waitress came and took it away and ask her what she like something else.

She ordered a crab cake sandwich. Later on the manager came and asked what was the problem and we explained to her what the problem about the greasy dish. She said that next time she needs to think about that before she orders because it's wasting food. I feel that the chef wasted the food by not straining the grease from the cooking pot and properly plating the short ribs of beef and proper gravy or liquid instead of pure grease.

Also the bill came up to $113 some change I only received $10 back from a $130.

The manager short changed me at that.

What happened to DDT? The waitress was annoyed from the start. The manager asked me was everything OK when she was receiving the funds for the dinner. I advised her I did not like the fact that she accused my Aunt of wasting food when she had a legitimate complaint about the dish that was given to her.

Also, I would like to add the serving plates are dirty.

My Aunt ate her calamari out of the calamari serving bowl instead of the dirty scraped up plate that was provided. Please invest in better serving plates!