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Dossier Perfumes

Dossier Perfumes

dossier.co
What is your customer experience with Dossier Perfumes?

Dossier Perfumes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.0 star rating based on 3 reviews; consumers mostly dissatisfied. Dossier Perfumes reviews praise scent quality but note website and reliability problems, high price, and frequent requests for refunds and subscription help.

Key Takeaways for Future Customers

  • Perfumes smell good, so product testers report pleasing fragrances.
  • Check billing and subscription settings before ordering to avoid recurring charges.

Negative Feedback / Risk Areas

  • Recurring charges after cancellation and difficulty securing refunds reflect common Dossier Perfumes customer complaints.
  • Poor customer service response times and no direct phone support are frequent issues.

Positive Feedback

Reviewers consistently say the perfume smells amazing.

View full overview ›

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Caleb H Qxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Bluff, Illinois

I want to cancel

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I want to cancel I want to cancel I want to cancel I want to cancel I want to cancel I want to cancel I want to cancel I want to cancel I want to cancel

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Resolved
Donna L Viw

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Verified Reviewer

Resolved: No customer service

No customer service phone number. Weeks to return emails.

After weeks in return window. Answered once out of window after telling me it was an IT problem.

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Resolved
Sianna Buy
map-marker Fair Lawn, New Jersey

Resolved: Because no one will get back to me since last Tuesday

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No communication at all. Ive been trying for a week -was writing emails almost every day - they only responded once and that was it! My issue doesnt seem to be resolved

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Preferred solution: Full refund

User's recommendation: A big no!

Chanara C Rfs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spartanburg, South Carolina

Refund on Subscription

I canceled my subscription months ago and they took $39 from my bank account. I thought my subscription was canceled already.

This pissed me off. I'm highly disappointed with Dossier.

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Loss:
$40
Pros:
  • Perfume smells amazing
Cons:
  • Will not cancel subscriptions

Preferred solution: Full refund

User's recommendation: I don't have any recommendations for future customers.

Chanara C
map-marker Spartanburg, South Carolina

Cancel subscription service

I canceled the subscription months ago. Why was money taken from my bank account for a subscription that's supposed to have been canceled? I'm pissed about this.

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Loss:
$40
Pros:
  • Perfume smells good
Cons:
  • Subscription cancelation

Preferred solution: Full refund

User's recommendation: No I would not.

Jeff C Urp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They try to scam you

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Contains 2 confidential files for company representatives
Original review updated Feb 04, 2025

Dossier US, I just wanted to buy perfume for my wife for Christmas, but these scammers threw me into a paying subscription charging my card another $42.69! I contacted them early Jan when the charged showed up by email (no phone number) and explained I didn't ask for a subscription and they removed the charge.

Feb 2nd the same damn thing another $42.69 charge and they obviously haven't removed me from their data base.

Subscription SCAM! TAKE ME OFF IT!

View full review
Loss:
$43
Cons:
  • Try to put you into a paying subcription

Preferred solution: Full refund

User's recommendation: Stay away from them go else where or suffer the same run around

Resolved
Marne Ppi

Resolved: I am trying to cancel a reoccuring charge from...

I am trying to cancel a reoccuring charge from Dossier. This is the third month the charges are on my credit card.

Credits for Jan and Feb issued after my request for credit and cancelling.

Now, another charge has been made. Help!!!

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