Dorm2Dorm Reviews
Dorm2Dorm Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dorm2Dorm has a 1.2 star rating from 2 reviews and overwhelmingly negative sentiment in Dorm2Dorm reviews; consumers warn against using the service.
Positive Feedback
No consistent positive themes appear in customer reports; few if any customers describe satisfactory storage or delivery.
Negative Feedback / Risk Areas
- Frequent Dorm2Dorm customer complaints about lost or damaged items and poor customer service.
- Complaints cite issues with refunds, exchange and cancellation policy and lack of management response.
- Customers report high price level relative to service quality.
Key Takeaways for Future Customers
- Consider alternatives before booking storage or auto-ship style pickup with this company.
- Document belongings, confirm cancellation and refund terms in writing, and monitor delivery closely.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dorm2Dorm has a 1.2 star rating from 2 reviews and overwhelmingly negative sentiment in Dorm2Dorm reviews; consumers warn against using the service.
Positive Feedback
No consistent positive themes appear in customer reports; few if any customers describe satisfactory storage or delivery.
Negative Feedback / Risk Areas
- Frequent Dorm2Dorm customer complaints about lost or damaged items and poor customer service.
- Complaints cite issues with refunds, exchange and cancellation policy and lack of management response.
- Customers report high price level relative to service quality.
Key Takeaways for Future Customers
- Consider alternatives before booking storage or auto-ship style pickup with this company.
- Document belongings, confirm cancellation and refund terms in writing, and monitor delivery closely.
Bad experience
Stay away ,horrible experience .
Bad customer service, would never choose this company again.
No wonder there's been so many lawsuits.
Preferred solution: Not a thing
User's recommendation: Stay away
New York, New York
So bad it's not funny
- - Dorm 2 Dorm damages items, may steal some, and returns late or in poor condition.
- - Customer service is poor; avoid using them.
If you are interested in having a company take your stuff, damage it, steal some of it, not return it on time or in acceptable condition, Dorm 2 Dorm is your answer. This company is a dumpster fire.
The owner, Jonathan Hotchandani, has found a way to take customer service and responsibility to a new low. Just put your stuff out on the street instead of using these dolts. Chances are some of the items will still be on the street when you return months later - in better condition than if you let this band of idiots store your stuff.
Did I mention they suck? Avoid at all costs.
- Concept
Preferred solution: Price reduction
User's recommendation: Do not use this company.
Lost items
- - Paid over $1000 to store and deliver items.
- - They lost most belongings.
- - Management does not answer calls.
- - No explanation about what happened.
I paid dorm2dorm over $1000 to store and deliver my items from my dorm. They lost the majority of my belongings.
Management does not respond to request for calls. No explanation has been provided as to what happened to my belongings.
Preferred solution: Full refund
User's recommendation: Do not use their service!! You are throwing your belongings away.
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