This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel order

I purchased an item from your company through Amazon, a couple hours after the purchase before shipment was completed a refund was requested. Amazon requested a refund as well as I requested 5 to 7 times of refunding this item. A shipping label has been made but product has not been given to UPS as of yet this shipment will be denied Upon destination. Please cancel order as shipping item will just waste your resources and money. UPS tracking 1Z3W9E0620********. This is unethical to send an order when you were able to cancel it through Amazon before shipping. This was done several times.

User's recommendation: Do not order from this company, their communication skills are nonexistent.

View full review
ID
#4309368 Review #4309368 is a subjective opinion of poster.
Location
Lower Sackville, Nova Scotia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Damaged product

Dorel Home Products - Damaged product
Dorel Home Products - Damaged product
Dorel Home Products - Damaged product
Dorel Home Products - Damaged product
The bunkbed is defective in the ladder part and won't attach to the bed because it is bent and folded instead of being flat to connect this is such a inconvenience I ordered because I needed it for foster kids and this has been more of a headache then anything some other parts were bent also but I am not to worried about that I just need this fixed.i don't have time to send back and wait for a new item as Walmart suggested.
View full review
ID
#4251324 Review #4251324 is a subjective opinion of poster.
Pros
  • I have no clue
Loss
$225
Preferred solution
My item's replaced I'm already settling for some parts bent I need the ladder is my main worry and need asap don't have time to send back the whole bed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Product