DoorLoop
DoorLoop Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DoorLoop has 1.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid".
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Homer, New York
Can’t sign in to my account
Made an account. Got into it once. I had to factory reset my phone (not sure if that matters) then after I couldnt get my account to register.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Call for cancellation
I tried to cancel my subscription but was transferred multiple times, still to no avail. I was told I would be contacted by someone from a specific department to handle the cancellation, but I was never contacted. At this point, I just want my subscription canceled.
Preferred solution: Full refund
YesI would like to speak with a live person
I am an on-site manager and one of my tenants are having a problem with their account. We called the Property Management company.
They said they can't help.
The tenant has to get in her own door loop. Well she doesn't know how that's the problem, so I'm trying to contact somebody and I can't seem to talk to anybody on the phone.
Preferred solution: The Settings in one of my tenants accounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Payment issue
They do not have anyone for you to speak with over the phone for customer service if you are a tenant. You have to log in and message with a representative.
Payment taken out of my bank account and a text was received thanking for payment. Two days later I received another text advising payment was due. Landlord advised they flagged the payment and a refund would be given. Ten business days have past and no refund to my account.
Awful. Wheres the refund? Pay all my bills with the account big and small. Never had an issue.
Would not recommend. Creating issues that should have never occurred.
Preferred solution: Full refund
User's recommendation: Avoid
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