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I've tried using Door Dash a number of times and they consistently screw up my orders. Of the 10 times I've tried, 8 were either wrong orders, missing items, over 1.5 hrs to deliver or didn't come at all!!! My last order didn't show after waiting 2+ hours and they had no explanation and all they offered was to cancel the order. I've had it with this service and switching to Grubhub and Uber Eats. DO NOT USE THIS SERVICE, THEY CONSISENTELY SCREW...
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1.0
#1013061

They're horrible with getting it right while you're trying to get on board with working with them, they tell you have major violations on your driving record when you have a simple "failed to turn on a right turn sign", then they say I have 2 years of driving experience when I have 22 years, and they won't send personal emails, they're sending prepared ones which is another reason why they can't get it right, they support is comparable to Lyft...
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Anonymous

Anonymous The reviews about DoorDash are REALLY bad! I wouldn't use them to order food delivery and I wouldn't work for them either! They have only been in business for 3 years and al...

1.0
#1013037
I ordered a meal from 5 on Fifth in San Diego. I was charged $39 and the food was never delivered. I tried calling the delivery person and they never answered their phone or responded to texts. I emailed the company using the ONLY form of contact they provided and never heard a response. I ended up calling my credit card company to file a fraud charge and they informed me that there was not one charge, but two; another one for $55. STAY AWAY...
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1.0
#1009705

Short Review for February 23, 2017

#1012783
Website will not let me click next button to sign up. I need address on cottage way sacramento to go sign up..please help
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Short Review for February 21, 2017, Other

#1011852
I applied for a job with doordash over a week ago I went to the orientation last week I also purchased the bag in the T-shirt I wouldn't to the Berkeley Office location and the guy was not there Friday at 4 neither was he there today and I just left there at 2 at 3:20 can someone please contact me to let me know the status of my application thank you
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Doordash Food Delivery Service Review

#1010334
3.5
You don't have Chick Fil La restaurants in Tysons VA listed on your DoorDash restaurant lists.
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Doordash Food Delivery Service Review

#1010213
1.0
I have attempted to use this service 3 times - the first time - food was never delivered, second time - food arrived, third time - food was a no show. Called the service desk - waited on hold for 22 minutes. Worst service ever. The service cannot be trusted.
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So, I tried to get a job here. This was my experience. My friend told me this was a great way to make some extra cash, but that lead no where. Here's why, not only when you sign up to work there will they misread the correct date of your license and tell you that you aren't a valid driver because you haven't been driving over a year, NO ONE is ever at the actual office that they have during office hours. If they are there it's by chance you...
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1.1
I didn't like
  • Barely responding to emails
  • Unethical business practices
#1009418
Absolutely terrible service and customer support! Part of the app is that there is an expected delivery time which is nice so that you can determine where to order from and if you want to use the app. I placed an order at 6:00PM with an expected delivery time of 7:21PM. By the time 7:30PM rolled around, I tried to get an update using their chat service but no response. Finally, I got confirmation at 7:55PM that a driver picked up my food. By the...
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#1009052
My husband and I placed on order on Valentine's Day, and 30 minutes after the food should have arrived, the driver called us to tell us that our order had not been at the restaurant (someone else had probably accidentally picked it up), and he told my husband that he needed to 'close out our order' so that he could make his next delivery. So my husband went online to request a refund since it was too late in the evening to place another order,...
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2.2
I didn't like
  • Did not receive order
  • Did not receive delivery
#1009016
Ordered food mid-day but choose the option to have it delivered later. I picked a delivery time of 7:00-7:30 pm. I also used a coupon code for $5 off that the DoorDash website said it applied, but the amount was never deducted from the final charge. After speaking with customer service, they told me it was my fault for entering a coupon code that only applied to a specific restaurant in a completely different city & state, but reluctantly...
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Anonymous

Anonymous This is how door dash operates. Using deceit and lies. Best thing you can do is never use them again and be happy your issues are relatively minor. If you continue to use them...

1.3
I didn't like
  • No way to easily contact customer service
  • Order canceled but reason given was not valid
#1008535
I waited over an hour, was notified the driver was en route. 10 minutes later, notified food was delivered. Only problem is, no food was delivered. Sadly, this is not the first time it happened. Hour and a half later Still waiting to hear back from CS emailed a complaint, and am line for CS support. Funny, the money came right out of my account and still no food or refund. Funny, the driver did not contact me. Funny, CS has not yet reached out,...
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1.0
#1008339
Doordash will not only deliver you a cold meal, they will also use your credit card at other places! Three days after I ordered from Doordash, I had a $435 charge at a Walmart in California. I live in Colorado! I didn't make the connection until I tried to order from them again. The restaurant I ordered from never received the order. I had called them to confirm an item. They said they never work with this Doordash. Doordash has no contact...
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Anonymous

Anonymous Thats how they operate, using deceit and lies. They always claim the 'deliver did not occur due to an issue at the restaurant. Whether they claim it was a power outage, and em...

#1006716

Contact Doordash

Headquarters Address:
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(844) 285-0248
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My very first and only experience with DoorDash... WORST DECISION EVER!!! I ordered by food on Jan 18th 2017, my food was not delivered due to the restaurant having trouble with power outages. The driver notified me and I received a call to inform me that I will get a refund in 7days.... WRONG!!! 7 days passed and they stated no its 7-10 BUSINESS days... well 11 business days passed... I emailed them asking where my refund was, I got a phone...
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Anonymous

Anonymous Call them at 1-855-973-1040 then press 1

Anonymous

Anonymous Thats how they operate, using deceit and lies. They always claim the 'deliver did not occur due to an issue at the restaurant. Whether they claim it was a power outage, and em...

1.0
I didn't like
  • Customer service
  • Stole my money
#1006683