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DoorBird

DoorBird Reviews

www.doorbird.com
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DoorBird Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall sentiment: Predominantly negative in DoorBird reviews, citing high price, recurring equipment malfunctions, and poor customer service responsiveness.

Key Takeaways for Future Customers

  • Expect reports of long hold times and dropped calls when contacting support.
  • Budget for higher price points and potential professional installation or repairs.
  • Check DoorBird customer complaints online before purchasing to confirm fit for your site.

Negative Feedback / Risk Areas

  • Frequent equipment malfunction causing access failures and repeated troubleshooting.
  • Unreliable follow-up with support, multiple dropped calls, and demanded third-party tech involvement.
  • Perceived expensive pricing and difficult maintenance or installation process.

Positive Feedback

Support can verify issues such as MAC connectivity, indicating some technical validation during calls.

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Anonymous
map-marker Calabasas, California

Tech support

Urgent-We have a doorbird system which was installed about a year ago. We have issues with the system. Today, our lobby door doesnt open or lock and we need it to work for access

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Anonymous
map-marker Dallas, Texas

Equipment malfunction

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1.7
AI Highlights
  • - I need to call support and troubleshoot.
  • - May have to buy another $700 doorbell to avoid red tape.
  • - MAC connects; DoorBird verified it isn’t working.

Now I need to have my tech call customer service and trouble shoot the equipment again. I may be forced to hay another $700 doorbell and avoid the red tape of DoorBird.

The MAC is connecting and DoorBird verified it was not working.

But now on a call I, the customer, had to make to try for a solution, I am required to have e the third party tech to sort this out with consumer service. A mundane and circular argument!!!

User's recommendation: Don’t buy the product. Bad customer service, expensive, difficult to install and maintain.

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Anonymous
map-marker Victoria, British Columbia

Tried calling on three occasions and held for half an hour on each time. Two times my call was dropped and the third time I had to attend to Business and had to hang up.

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1.5
AI Highlights
  • - I was disappointed.
  • - On Oct 24 I called Doorbird four times; two calls were dropped, one left a message, and no one returned the call.

I was very disappointed. I never signed up as pissed consumer.

On October 24 I tried phoning Doorbird 4 times on two of these occasions my was dropped and the third I did leave a message on one of the occasions, no call returned. I had to attend to Business and had to hang up.

User's recommendation: Try calling

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