Doodly
Doodly Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Doodly has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "No, customer service seems to be a bot and not actual help", "They told me to go to the Doodly website instead of the program to access customer support. They also sent info on how to update to their new cloud which I found hard to follow and I could not login. So, I contacted them again.", "Go for it best option out there", "Doodly was responsive and helpful. Turns out there was a blank audio 'track' that extended the full length of the video. When I scrolled to the very end the plus sign was there. I could delete that blank 'track' and record.", "Don't make people sign up for a simple request *** resending emails previously sent. resending".
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Doodly has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "No, customer service seems to be a bot and not actual help", "They told me to go to the Doodly website instead of the program to access customer support. They also sent info on how to update to their new cloud which I found hard to follow and I could not login. So, I contacted them again.", "Go for it best option out there", "Doodly was responsive and helpful. Turns out there was a blank audio 'track' that extended the full length of the video. When I scrolled to the very end the plus sign was there. I could delete that blank 'track' and record.", "Don't make people sign up for a simple request *** resending emails previously sent. resending".
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Phoenix, Arizona
Can't access my account after paying for lifetime access
New company voomly won't let me access my account, despite saying it recognizes doodly sign ins. Doodly website is where the voomly message appears.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naas, Co Kildare
I can't login and still getting codes and no help with actually login so I'm still unable to access.
I lost logins, I contacted company and got ticket, then a code. I still can't login, is the number they sent a password?
What do I do where is link? Not a real person just automated with no actual help to get into account so I'm frustrated
User's recommendation: No, customer service seems to be a bot and not actual help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dublin, Leinster
Still locked out of my purchase, not responded to or fixed
I paid and that's it. I wanted to gain access to products I purchased using the same email address I sent to ask how to gain access but I'm still without logins or reply. I did receive automated you received and how was my experience but I'm still waiting for the experience of someone contacting me or setting new ligin
Hi Audrey, Thank you for reaching out! I understand you're unable to access your account.
I see that you have contacted support and we have responded to your message.
Please feel free to respond back to our email and we can continue helping you with your request. Thank you!
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Get support from our consumer experts.
San Diego, California
Doodly no longer works
I could not find an email address for support.
I get this error message when I open Doodly.
Error: Command failed: 429496****
How do I fix this?
User's recommendation: They told me to go to the Doodly website instead of the program to access customer support. They also sent info on how to update to their new cloud which I found hard to follow and I could not login. So, I contacted them again.
We're sorry to hear about the issues you're experiencing with Doodly. Please reach out to our support team at support@***.com for assistance. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Haifa, Hefa
Cancel my subscription
נרשמתי לדודלי לחודש ניסיון מכיוון שלמדתי בקורס על השימוש בה ..שילמתי לחודש אך זה המשיך לרדת במשך שנה .התוכנה נחמדה מאוד מגוונת אך לא השתמשתי בה כלל מכיוון שדרוש תרגול רב ולא היה לי צורך.בקשתי להפסיק את המנוי ולקבל החזר.אך החיוב ממשיך לרדת מדי חודש.מבקשת לבטל את ההרשמה שלי ולהחזיר לי את החיוב לפחות מאז ששלחתי אימייל לחברה .תודה
I would like to cancel my subscription because it's not fit my anymore.I did not use it at all the time I paid for it. please can I get my money back?
Hi Yaffa, We're sorry to hear that our service didn't meet your needs. Please reach out to support@***.com with your request and details of your account. Our team will be happy to assist you with your inquiry.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Simple request required signing up for monthly support fees Not good.
When I was given the gift of Doodly software I did not have admin rights to down load the software. That problem was resolved.
I went back to look for my Doodly introductory emails wihich contained a link to the software and discovered the emails were gone.
I called Doodly asking them just to resend my original emails. Without signing up for monthly service (1/2 as much as the software) I could not get the emails sent again.
User's recommendation: Don't make people sign up for a simple request *** resending emails previously sent. resending
Hi Nicko! We're sorry to hear about the trouble you've experienced with accessing Doodly.
Please rest assured that admin rights are not required from the customer's end to download our software. Anyone with the correct login details should be able to use Doodly without any issue. We understand your frustration regarding the introductory emails. We'd like to help you resolve this as smoothly as possible.
Could you please contact us at support@***.com? Once we verify you as the accountholder, we'll be more than happy to provide you with the necessary access.
We appreciate your feedback and are committed to improving our customer service. Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Camarillo, California
Unable to record audio track of Doodly
There is no plus sign in the audio track so I am not able to record my comments in Doodly. Can you please advise how to allow the plus sign to appear in this doodle so that I can record? I have used this feature in other doodles and it worked well.
User's recommendation: Doodly was responsive and helpful. Turns out there was a blank audio 'track' that extended the full length of the video. When I scrolled to the very end the plus sign was there. I could delete that blank 'track' and record.
Hi There! I'm glad you were able to reach out to our support staff and get the help that you need. Feel free to reach out to us again if you need help with our software.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo service
I asked -
Can I use doodly in Hebrew?
It's from left to right.
I didn't get an answer. I expect an answer before I purchase
Preferred solution: An answer
User's recommendation: Need answers
Hi Leora! Thank you for your inquiry about using Doodly with different languages.
Doodly does allows you to upload custom fonts. To ensure you are completely satisfied with our product, we offer a 30-day refund period.
This way, you can fully explore all of Doodly's features and capabilities with confidence. We're looking forward to welcoming you to the Doodly community.
Hazleton, Pennsylvania
Black Friday sales
Hi! I did not receive an answer to my question" Is Toonly on sale for a one time Black Friday payment of $47.00?
Also, I purchased Talkia today, but it has not showed up in my Doodly Toolbar... why?
Wayne
Hi Wayne, Regarding your question about the Toonly Black Friday sale, please contact us directly at support@***.com so we can provide you with the most accurate and up-to-date information on our current promotions. As for the issue with Talkia not appearing in your Doodly Toolbar, we'll need to review your account to troubleshoot this effectively.
Please email us with the details of your purchase, and our support team will assist you in resolving this matter as quickly as possible. Thank you for reaching out, and we look forward to assisting you.
Oklahoma City, Oklahoma
Begging you to resend introductory emails so I can watch training videos and have the link to down load Doodly software. My Daughter purchased this for me for my birthday. The emails were accidently.
Begging you to resend introductory emails so I can watch training videos and have the link to download Doodly software. My Daughter purchased this for me for my birthday.
The emails were accidentally deleted.
If you were to look at the outgoing mail, you will see a series of emails sent to me:
J__P__@***x please send these emails again, the software is paid for. I see in need to pay an ongoing monthly fee for a simple service.
Thank You
We're sorry to hear about the difficulty you're having when accessing your Doodly account. With the volume of emails we receive, it can be challenging to locate specific communications without more detailed information.
Please contact us at support@***.com and we can help you with your account. In the meantime, you can access your Doodly account through Voomly Cloud.
We have an article that includes the download link for Voomly Cloud, which should allow you to use Doodly without delay. Here's the link to the article: https://***/support/solutions/articles/150000****42
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat product
The problem solving is swift for customers and I can't be any happier buying their product and subscribing to their services.
User's recommendation: Go for it best option out there
Hi Sandesh, Thank you for your positive feedback! We're delighted to hear about your satisfaction with our customer service and our products.
Apopka, Florida
Doodly is not working
THIS IS DISTRACTING DISGUSTING DISHONEST . I NEED A REFUND , THEY TOOK MY MONEY IMMEDIATELY AS I SUBMIT PAYMENT YET THIS CRAP DOESNT WORK
AND THIS IS SO IMPERSONAL YOU CAN NEVER SPEAK TO ANYONE . TOTAL CRAP
User's recommendation: DO NOT BUY THIS MISLEADING CRAP
Sierra Blanca, Texas
Doodly does not recognize my email. I've had a license for one year.
The issue - when I update the software the software shuts down. I have to go back and load the original download. There must a bug.
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Hi Audrey, I see you're having trouble accessing your account, and I understand how frustrating that can be. Please reach out to us directly at support@***.com, and one of our real support team members will assist you personally to resolve this issue. We're here to help and ensure you can get back into your account as soon as possible!