NO Problems

Dons Lamps and Antiques - NO Problems
I've had a number of transactions with Don and found him to be courteous and honest. I bought several Handel pieces that all were as described. Shipping and handling were all OK too. I have nothing but praise for his website and lamps! I must have hit 100 words by now! Hello? Well...OK, I'll repeat what I said. I've had a number of transactions with Don and found him to be courteous and honest. I bought several Handel pieces that all were as described. Shipping and handling were all OK too. I have nothing but praise for his website and lamps! I must have hit 100 words by now! Hello?
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1 comment
#1610142

Hello ? This is a complaint website (pissedconsumer.com).

It is not for free advertising or apple polishing.

We want to know if you were used, abused, overcharged, lied to, insulted, shunned or damaged and what you did about it. There are Mary Sunshine sites for glowing praise.

ID
#1405163 Review #1405163 is a subjective opinion of poster.
Location
Newark, New Jersey
Reason of review
Good quality
New Reviewer

Fake Steuben statue

Don sold us what he told us was a Steuben Statue. What it was a Mirage statue worth about 60.00. I know he is going out of business but I wanted it to be known that he was a very dishonest man. He has other customers that he misrepresented items to I just wish I had read other reviews. I know he is sick but as I told him when I emailed him these reviews will be here long after he is gone telling the story of how dishonest he was in life. I wonder if he will have regrets of a life filled with being a crook. I can live with myself for who I am. I wonder when he dies if he will have regret for the kind of person he was?
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2 comments
#1982617

Whatever the complaint may be. Just let me know.

We'll make it right.

We strive to satisfy every sale/ customer. Please,just give us a chance.

#1741300

I also found Dons Lamps and Antiques to be very dishonest. He seems to relish the “game” of trying to cheat people, and to keep his game going for as long as he things he can string the process along. He does have the desired originals, at least in some cases, but if he can send you a cheap knock-off and not get called on it that seems to be his mode of operation.

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ID
#1248266 Review #1248266 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$900
Preferred solution
Full refund

Nothing but smooth sailing and courteous discourse

I had my first occasion to find Don's Lamps a number of years ago when searching for parts to complete a Handel lamp. I needed Hubbell sockets and a heat cap. I couldn't find exactly what I wanted on Ebay, so I did a Google search and found Don's Lamps. We had a series of email conversations. Don was always prompt to respond, and very helpful. He was very accommodating if I asked for pictures, and was very knowledgeable and sharing. I purchased the parts I needed, and he even tossed in at no extra cost a period plug. I didn't ask, but earlier we had talked about the lamp I was restoring, and I mentioned that the plug had been changed to a new one and it looked odd on the cloth cord . When my package arrived I was pleasantly surprised by an old plug that he sent with the other parts, and a perfect match to the lamp. This was about 7 or 8 years ago, and since then if ever I am in need of a specific part, Mr. Shay is my first stop. In fact, tomorrow I have a check going out to him for parts to complete a Handel floor lamp. He has always been polite and helpful to me.
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ID
#1069094 Review #1069094 is a subjective opinion of poster.
Pros
  • Availability of lamp parts
Reason of review
Fast order processing

GREAT SELLER - HE CAN MAKE ANY ITEM "TIFFANY"

I NOTICED DON SHAY PURCHASED A "SCARAB LETTER OPENER" AS I WAS WATCHING THE ITEM NOT EVEN 2 WEEKS LATER THE ITEM SHOWED UP ON HIS LOVELY WEBSITE WITH A VERY OBVIOUS NOW "TIFFANY CO." STAMP WHICH HE OF COURSE PRICED ACCORDINGLY. I WOULD NEVER PURCHASE ANYTHING FROM THIS MAN. HE IS NOTHING MORE THEN A *** ARTIST AND GET S GREAT PLEASURE FROM FLOODING THE MARKET WITH HIS REPRODUCTION AND FAKE LAMPS. ANYONE WHO WOULD USE A TIFFANY STAMP TO TRY AND GET THE BEST OF A BUYER WOULD DO ANYTHING ELSE!!!! STAY AWAY FROM THIS MAN AND HIS BULLSPIT ANTIQUES, LAMPS, AND WEBSITE!!!
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1 comment
#1458429

I bought the letter opener because it looked exactly like the one I had. I sold mine as it was signed.Please sir,you jumped to a conclusion that was not accurate

ID
#855450 Review #855450 is a subjective opinion of poster.
Location
Sarasota, Florida
Reason of review
FAKES ANTIQUES

Don's Lamps....quite a nice selection of quality lighting

I have had several transactions with Mr. Shay, and they have all been positive. He has always been courteous and professional to me, answering any and all questions I may have, in a forthright and honest manner. If I ever am looking for something in the way of lighting, for my home or office decor, Don's Lamps is my first stop. I can be assured that he will have something that suits my fancy, and I have always been able to negotiate with him a price that meets my budget. Delivery is prompt, and uneventful, despite the items being of a fragile nature. I would not hesitate to purchase from Mr. Shay again.
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ID
#726235 Review #726235 is a subjective opinion of poster.
Location
Scarsdale, New York
Pros
  • Variety and service
Reason of review
Good customer service

Sells fake lamps

Beware of this man! He sold me three fake lamps claiming they were real and authentic. He claimed the lamps were real when they were purchased. However, he knew that they were fake and had even bought reproduction bases and had people make the fake shows. Please beware and don't buy anything from this man or on his website. He should have to serve time!!! Takes advantage of people if they don't know what they are buying. He wouldn't even offer my money back when I had the lamps authenticated. Don shay is an absolute crook and I wouldn't buy anything from him ever.
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3 comments
#1458430

I have sold many lamps.If they were repos" have had very few"I always made the buyer aware. My guarantee is if the lamp is not what I describe,just send it back.

No hassle return. I almost get nothing returned.

Real sorry if you were not satisfied. Don Shay

#892845

Don Shay – he will STEAL from his own MOTHER – this CROOK has no MERCY – he will ROT in ***!

#813891

Yes, I believe he is fast and loose w/ the term "Handel". He has "Handel" labels used to authenticate lamps.

Parts described as Handel appear to be NIB reproductions.

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ID
#424950 Review #424950 is a subjective opinion of poster.
Loss
$5000
New Reviewer

Dons lamps

I was very pleased with my transaction from Don's Lamps. I needed a part (acorn pull) for a Handel lamp that only had two acorn pulls and a third replacement. I contacted Don and he helped me with picking what I needed to go with my particular lamp. He had the parts in stock and I received them within a few days. They were perfect for the lamp. He even sold me less parts from a bundle so I could get exactly what I needed. It was great dealing with him and I will definitely do business with him again.
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1 comment
#892847

Don Shay – he will STEAL from his own MOTHER – this CROOK has no MERCY – he will ROT in ***!

ID
#349374 Review #349374 is a subjective opinion of poster.
Location
Merritt Island, Florida
New Reviewer

DON SHAY IS A THIEF

Update by user Feb 03, 2012

Oops - sorry for the typos - was so mad when typing this. The incident with Don Shay just happened. I know how to spell \"trustworthy.\" : / He is now threatening me that there would be \"consequences\" to my statement that I would contact the BBB.

Original review posted by user Feb 03, 2012
I found Don Shay's website online : donslampsandantiques.com. I contacted regarding a Tiffany style lamp that I wanted to sell. It was stamped Morgan and I read about them on Don's site - they weere made in the early 20th century. Don offered me $150 for the lamp, giving me his Fedex number to send it to him. Upon receipt, he emailed me "Gosh, Lori - it's a dime store lamp - new." He is a liar and thief. The lamp was purchase for me over 15 years ago at a reputable antique store in Somerville, NJ. I was only selling it because I am changing the style of my home decor. DO NOT DO BUSINESS WITH DON SHAY OR www.donslampsandantiques.com. He is not trustwirthy. He knew there was nothing I could do from another state. I figured since he had an actual business and was';t a random person on craigslist, I'd be okay. What a despicable person.
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9 comments
#1386979

Wow

#1317887

Ouch, strong words.

If the base was simply signed Morgan, it was made by a Bob Morgan from Brielle New Jersey, now deceased, he made bases, caps and other lamp parts, also he was a stained glass artist and shop owner.

He was working in the 1980s.

He made several reproductions of bases by Chicago Mo and Unique.

So far, to my knowledge at least, there has been no John Morgan & Sons lamp or lamp base surface with a signature, although they did sign some of their windows.

Hope this helps.

#969458

He bought a hammered copper bowl from me on Ebay then relisted it with a fake Dirk Van Erp mark shortly afterward. Beware.

The man is obviously not reputable.

#922535

Only dealing in the truth which sometimes is hurtful. Real sorry but told the seller what the lamp base was.

Seller flashed out which hurt me.

Truth&honisty never are out of style. I would do the same again & not buckle under any sort of pressure.

#775075

He's a crook!!! Don't buy from him!

#709278

I would just like to say that I recently purchased an absolutely beautiful Handel lamp from Don Shay and the entire experience was the best ever! The transaction was seamless and Don was very willing to work with me. So for the people that posted negative comments about him, I can honestly say I don't believe a word of it.

Chuck

#584178

I just wanted to note my experience with Don Shay. I bought a shade support, heat cap and finial for a reverse painted shade and old lamp advertised on his website.

Don was unfailingly professional and pleasant in replying to my questions. The financial transaction was smooth and efficient.

When I received the items (in good time), they were exactly as described and I am very pleased with the entire interaction with Don. I will not hesitate to do business with Don again.

#491297

He returned the lamp at his expense only after I threatened to report him to the Better Business Bureau. I sent Mr.

Shay a photo of the lamp and he asked me to send it to him - he would pay me upon receipt, stating it was worth around $150. After receiving the lamp, he contacted me to say it was "worthless" and I could either pay for return shipping or he would "donate" it. I was furious, because I sent him the photos and he was supposedly the expert. I did a lot of threatening in order for him to finally return the lamp at his expense.

I didn;t feel he was respectful of me at all. If he indeed does thousands of problem free transactions, offering to send me back my lamp at his expense because HE made the mistake, should have beeen his first inclination.

#491279

Greetings,Real sorry for the anger.I tried to treat this lady with honest respect.It is the accurate honesty that hurt.lamp was exactly as I said.I was to the point,pleasant and even returned the lamp at my total expense.All I can say or do now is to apologize and regret this happened.After thousands of good transactions,maybe this will happen with volume.Don Shay

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ID
#294281 Review #294281 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Sold me a damaged Handel Glass Shade

Don's Lamps & Antiques, website (http://www.donslampsandantiques.com/lamps.html) On 08/27/2010 I called Don's Lamps & Antiques A.K.A (Shay's Antiques) and spoke to Mr. Donald Shay about purchasing his Handel #3619 Poppy Lamp. That he advertised as museum quality and free of any nicks, cracks or damage of any sort. He agreed to sell me the Handel #3619 Poppy Lamp for $5,000 plus $80 for delivery, which I paid via Pay-Pal. When I received the lamp glass shade that he shipped via FedEx, I noticed the lamp glass shade had a chip on the rim. I immediately notified Mr. Shay of the damage and I emailed him with pictures of the damage as he requested. He wanted the pictures to make a claim for damage with FedEx. After he received the pictures of the damage lamp glass shade, he accused me of damaging the lamp glass shade. When I requested a refund, he told me that he will not refund my money. That I could only upgrade to another lamp for additional money, which I agreed. I chose the Handel Scenic Lamp #5389 for an additional $1,000 plus $125 to ship. And I also shipped the damaged Handel #3619 Poppy Lamp to GLASS FX to be repair as per Mr. Shay instructions. On 10/20/2010 I received the Handel Scenic Lamp Shade #5389 broken in three pieces. Again I contacted Mr. Shay to notify him of the damaged lamp glass shade. He got rude with me and refused to speak to me. After several days of emailing and calling Mr. Shay, telling him that he cannot ignore the issue of the broken lamp glass shade. I finally received an email from Mr. Shay saying that FedEx only insures antiques for $1,000. He also said for me to go to his website and look for another lamp, which I did. I then emailed Mr. Shay saying that I was interested in the Handel Lamp #6748, and I also stated in the email that this lamp cost $200 more than the Handel Scenic Lamp #5389 that arrived broken to my house. On 10/27/2010 I received an email from Mr. Shay saying, he would have the Handel Lamp #6748 that I chose courier delivered to avoid any damage for an additional $3,650 for the lamp plus $350 for the courier's delivery. When I read this email I was shocked. I could not believe he wanted me to pay an additional $3,650 for the lamp plus $350 for delivery. I then called Mr. Shay to ask him why he was asking for so much money for this Handel Lamp Shade #6748, when this lamp glass shade was only $200.00 more then the one that arrived broken to my house. Mr. Shay again got rude and told me that if I think that he was going to absorb the whole cost of the broken lamp glass shade, that I must be dreaming. I then reminded Mr. Shay that he was the one who packed the lamp glass shade with only Styrofoam peanuts, and that he had to know the lamp glass shade would move all over the box, while in transit via FedEx. I finally concluded that I was dealing with an irrational merchant, so I turned to Pay-Pal for advice. I then notified Mr. Shay that I was going after Pay-Pal to recoup my money. Only then did he reduce the price of the Handel Lamp #6748 to $2,625 which I paid via Pay-Pal. And I also had FedEx return the second damaged Handel lamp to him. Finally Mr. Shay shipped the third lamp (Handel Lamp #6748) hand delivered by courier on 1/09/2011. I immediately checked this third lamp for damages and I noticed that it also had damage a chipped rim. This lamp was also advertised on Mr. Shay's website as free of any nicks, cracks or damage of any sort. Again I contacted Mr. Shay and I told him that the lamp glass shade has a chip on the rim, and he said he does not know why the lamp glass shade is damage, because he does not buy damaged lamps to sell. In the end, I spent over $8,800 for a lamp that he advertised for $6,950 and I still ended up with a piece of junk (a damaged lamp glass shade). I recently contacted my local FedEx store and I found out that Mr. Shay's statement that FedEx only insures antiques for $1000 is not true. According to FedEx you could insure an antique item for whatever amount it cost to replace it. I also found out that he over charged me for all three deliveries. BUYERS BEWARE!
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12 comments
#1026720

Don Shay is a scam artist. He sold me modern lanterns with fraudulent stamp of Gustav Stickley and tried to pass them off as antique.

He refunded my money but I lost return shipping of $120.

Look closer at his website he has fraudulent marks on furniture (he even has one table marked both Stickley and tobey, neither mark would be a Tobey by Stickley piece). Stay away from this crook

#914818

Yes, he was a complete *** on the phone, please, don't anyone do business with this crass *** who is old and simple minded! Buyer's beware!

#634162

Heard there have been problems with many sellers and shippers its too bad as many lamps are irreplaceable. On the upside as more and more are broken the few remaining will increase in value substantially. When only one example exists then a seller can charge accordingly.I personally own over 40 reverse painted and leaded lamps and I would never ship as the carriers don't care about whats in the box .Personal delivery is the way to go.

#577138

The current listing on Don Shay's website of a tiffany harp lamp has very blurry photos of the acorn shade, but what is obvious from the photos is that the shade is a fake. A very good friend of mine bought his first tiffany lamp from Don and it turned out to be a fake. Beware of Don Shay.

#540775

I have been dealing with Don Shay for many years. Having an affinity with lamps, as Mr.

Shay does, I immediately knew he would be a good source for various things lamp related, and also a potential Customer. I have not only sold relatively high priced lamps to him, but I have also made purchases from him. He has always treated me fairly and with respect.

To that, I must add that my favorite leaded glass lamp, one of approximately ten, I acquired from Don in a trade. It is probably the most complimented lamp in my collection, and certainly one of my favorites, and possibly the rarest of all in my collection.

#538655

In searching for an original HANDEL glass shade for the HANDEL floor harp lamp I purchased at auction I came upon Don Shay's website. I emailed him regarding my search.

He responded quickly and provided a number of photos of a HANDEL shade he had for sale. We were able to agree upon a rather fair price & at my request, shipped it at his cost! The shade arrived today & is in perfect condition.

Thank you Don for your help, willingness to negotiate and for an overall pleasant transaction. ;)

#491285

Gosh this is the 11th complaint from this buyer with one transaction.I did my very best and tried to be helpful,accurate and as pleasant as I could muster.The whole transaction was unfortunate,especially with the shippers refusal to pay any claim albeit the insurance was fully purchased.I am sorry and sincerely apologise as all were victim's and was very costly to me.Don Shay

#431307

Mr. Don Shay let me remind you, in case you are having a lapse of memory, we exchanged more than 25 emails that would prove to anyone that the complaint I wrote is the truth. I have saved all emails and FedEx documentations in case I need then in the future.

Sir, I have lived in New York City all my life, the last time I checked English is spoken in New York City as well as in Peoria Illinois, where you reside. So if you had problems understanding the way I speak English, then you need to visit the Otolaryngologist and have your hearing check. And by the way Mr. Shay you speak with an accent, but I did not mention that in my complaint, because that’s irrelevant and I’m not that kind of person.

As for those 4,000 excellent feedbacks you are bragging about, I have not found one, but I do hope you have some satisfied customers. Sir, you cannot expect me to leave good feedback, when you sent me damaged lamps. When I reported the damage to you, and I asked for my money back, you told me that I cannot get my money back, but that I could upgrade for more money. In the end, after upgrading the third time and spending over $8,800 I ended up with a damaged lamp (CHIPPED GLASS SHADE). Everyone knows that when it comes to Handel Lamps the value is in the glass shade. Sir, the emails we exchanged do not lie.

Always keeping it real,

Carlos Olmo

#431304

Mr. Don Shay let me remind you, in case you are having a lapse of memory, we exchanged more than 25 emails that would prove to anyone that the complaint I wrote is the truth. I have saved all emails and FedEx documentations in case I need then in the future.

Sir, I have lived in New York City all my life, the last time I checked English is spoken in New York City as well as in Peoria Illinois, where you reside. So if you had problems understanding the way I speak English, then you need to visit the Otolaryngologist and have your hearing check. And by the way Mr. Shay you speak with an accent, but I did not mention that in my complaint, because that’s irrelevant and I’m not that kind of person.

As for those 4,000 excellent feedbacks you are bragging about, I have not found one, but I do hope you have some satisfied customers. Sir, you cannot expect me to leave good feedback, when you sent me damaged lamps. When I reported the damage to you, and I asked for my money back, you told me that I cannot get my money back, but that I could upgrade for more money. In the end, after upgrading the third time and spending over $8,800 I ended up with a damaged lamp (CHIPPED GLASS SHADE). Everyone knows that when it comes to Handel Lamps the value is in the glass shade. Sir, the emails we exchanged do not lie.

Always keeping it real,

Carlos Olmo

#422253

Don Shay is a thief. I found his website online and contacted him regarding a Morgan lamp I wanted to sell.

I sent him a photo and he told me he'd send me $150, giving me his Fedex # to ship it. Upon he receipt, he sent me an email "Gosh, Lori - it's a dime store lamp." He's a thief.

That lamp was purchased as a gift for me by an old friend many years ago at a very reputable antique store in Somerville, NJ. DO NOT BUY OR SELL FROM/TO DON SHAY!!!

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ID
#221097 Review #221097 is a subjective opinion of poster.
Location
New York, New York
Loss
$8

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