Dons Lamps and Antiques
Dons Lamps and Antiques Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dons Lamps and Antiques has 3.2 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Newark, New Jersey
NO Problems
I've had a number of transactions with Don and found him to be courteous and honest. I bought several Handel pieces that all were as described.
Shipping and handling were all OK too. I have nothing but praise for his website and lamps! I must have hit 100 words by now! Hello?
Well...OK, I'll repeat what I said. I've had a number of transactions with Don and found him to be courteous and honest. I bought several Handel pieces that all were as described. Shipping and handling were all OK too.
I have nothing but praise for his website and lamps!
I must have hit 100 words by now! Hello?
Fake Steuben statue
Don sold us what he told us was a Steuben Statue. What it was a Mirage statue worth about 60.00.
I know he is going out of business but I wanted it to be known that he was a very dishonest man. He has other customers that he misrepresented items to I just wish I had read other reviews. I know he is sick but as I told him when I emailed him these reviews will be here long after he is gone telling the story of how dishonest he was in life. I wonder if he will have regrets of a life filled with being a crook.
I can live with myself for who I am. I wonder when he dies if he will have regret for the kind of person he was?
Preferred solution: Full refund
Whatever the complaint may be. Just let me know.
We'll make it right.
We strive to satisfy every sale/ customer. Please,just give us a chance.
Nothing but smooth sailing and courteous discourse
I had my first occasion to find Don's Lamps a number of years ago when searching for parts to complete a Handel lamp. I needed Hubbell sockets and a heat cap.
I couldn't find exactly what I wanted on Ebay, so I did a Google search and found Don's Lamps. We had a series of email conversations. Don was always prompt to respond, and very helpful. He was very accommodating if I asked for pictures, and was very knowledgeable and sharing.
I purchased the parts I needed, and he even tossed in at no extra cost a period plug. I didn't ask, but earlier we had talked about the lamp I was restoring, and I mentioned that the plug had been changed to a new one and it looked odd on the cloth cord . When my package arrived I was pleasantly surprised by an old plug that he sent with the other parts, and a perfect match to the lamp. This was about 7 or 8 years ago, and since then if ever I am in need of a specific part, Mr.
Shay is my first stop.
In fact, tomorrow I have a check going out to him for parts to complete a Handel floor lamp. He has always been polite and helpful to me.
- Availability of lamp parts
Sarasota, Florida
GREAT SELLER - HE CAN MAKE ANY ITEM "TIFFANY"
I NOTICED DON SHAY PURCHASED A "SCARAB LETTER OPENER" AS I WAS WATCHING THE ITEM NOT EVEN 2 WEEKS LATER THE ITEM SHOWED UP ON HIS LOVELY WEBSITE WITH A VERY OBVIOUS NOW "TIFFANY CO." STAMP WHICH HE OF COURSE PRICED ACCORDINGLY. I WOULD NEVER PURCHASE ANYTHING FROM THIS MAN.
HE IS NOTHING MORE THEN A *** ARTIST AND GET S GREAT PLEASURE FROM FLOODING THE MARKET WITH HIS REPRODUCTION AND FAKE LAMPS.
ANYONE WHO WOULD USE A TIFFANY STAMP TO TRY AND GET THE BEST OF A BUYER WOULD DO ANYTHING ELSE!!!! STAY AWAY FROM THIS MAN AND HIS BULLSPIT ANTIQUES, LAMPS, AND WEBSITE!!!
I bought the letter opener because it looked exactly like the one I had. I sold mine as it was signed.Please sir,you jumped to a conclusion that was not accurate
Scarsdale, New York
Don's Lamps....quite a nice selection of quality lighting
I have had several transactions with Mr. Shay, and they have all been positive.
He has always been courteous and professional to me, answering any and all questions I may have, in a forthright and honest manner. If I ever am looking for something in the way of lighting, for my home or office decor, Don's Lamps is my first stop. I can be assured that he will have something that suits my fancy, and I have always been able to negotiate with him a price that meets my budget. Delivery is prompt, and uneventful, despite the items being of a fragile nature.
I would not hesitate to purchase from Mr. Shay again.
- Variety and service
Sells fake lamps
Beware of this man! He sold me three fake lamps claiming they were real and authentic.
He claimed the lamps were real when they were purchased. However, he knew that they were fake and had even bought reproduction bases and had people make the fake shows. Please beware and don't buy anything from this man or on his website. He should have to serve time!!!
Takes advantage of people if they don't know what they are buying.
He wouldn't even offer my money back when I had the lamps authenticated. Don shay is an absolute crook and I wouldn't buy anything from him ever.
I have sold many lamps.If they were repos" have had very few"I always made the buyer aware. My guarantee is if the lamp is not what I describe,just send it back.
No hassle return. I almost get nothing returned.
Real sorry if you were not satisfied. Don Shay
Merritt Island, Florida
Dons lamps
I was very pleased with my transaction from Don's Lamps. I needed a part (acorn pull) for a Handel lamp that only had two acorn pulls and a third replacement.
I contacted Don and he helped me with picking what I needed to go with my particular lamp. He had the parts in stock and I received them within a few days. They were perfect for the lamp.
He even sold me less parts from a bundle so I could get exactly what I needed. It was great dealing with him and I will definitely do business with him again.
Don Shay – he will STEAL from his own MOTHER – this CROOK has no MERCY – he will ROT in ***!
Brooklyn, New York
DON SHAY IS A THIEF
Oops - sorry for the typos - was so mad when typing this. The incident with Don Shay just happened. I know how to spell \"trustworthy.\" : / He is now threatening me that there would be \"consequences\" to my statement that I would contact the BBB.
I found Don Shay's website online : donslampsandantiques.com. I contacted regarding a Tiffany style lamp that I wanted to sell. It was stamped Morgan and I read about them on Don's site - they weere made in the early 20th century. Don offered me $150 for the lamp, giving me his Fedex number to send it to him. Upon receipt, he emailed me "Gosh, Lori - it's a dime store lamp - new."
He is a liar and thief. The lamp was purchase for me over 15 years ago at a reputable antique store in Somerville, NJ. I was only selling it because I am changing the style of my home decor.
DO NOT DO BUSINESS WITH DON SHAY OR www.donslampsandantiques.com. He is not trustwirthy. He knew there was nothing I could do from another state. I figured since he had an actual business and was';t a random person on craigslist, I'd be okay. What a despicable person.
Wow
New York, New York
Sold me a damaged Handel Glass Shade
Don's Lamps & Antiques,
website (http://www.donslampsandantiques.com/lamps.html)
On 08/27/2010 I called Don's Lamps & Antiques A.K.A (Shay's Antiques) and spoke to Mr. Donald Shay about purchasing his Handel #3619 Poppy Lamp.
That he advertised as museum quality and free of any nicks, cracks or damage of any sort. He agreed to sell me the Handel #3619 Poppy Lamp for $5,000 plus $80 for delivery, which I paid via Pay-Pal.
When I received the lamp glass shade that he shipped via FedEx, I noticed the lamp glass shade had a chip on the rim.
I immediately notified Mr. Shay of the damage and I emailed him with pictures of the damage as he requested.
He wanted the pictures to make a claim for damage with FedEx. After he received the pictures of the damage lamp glass shade, he accused me of damaging the lamp glass shade.
When I requested a refund, he told me that he will not refund my money. That I could only upgrade to another lamp for additional money, which I agreed.
I chose the Handel Scenic Lamp #5389 for an additional $1,000 plus $125 to ship. And I also shipped the damaged Handel #3619 Poppy Lamp to GLASS FX to be repair as per Mr. Shay instructions.
On 10/20/2010 I received the Handel Scenic Lamp Shade #5389 broken in three pieces. Again I contacted Mr. Shay to notify him of the damaged lamp glass shade. He got rude with me and refused to speak to me.
After several days of emailing and calling Mr. Shay, telling him that he cannot ignore the issue of the broken lamp glass shade. I finally received an email from Mr. Shay saying that FedEx only insures antiques for $1,000.
He also said for me to go to his website and look for another lamp, which I did.
I then emailed Mr. Shay saying that I was interested in the Handel Lamp #6748, and I also stated in the email that this lamp cost $200 more than the Handel Scenic Lamp #5389 that arrived broken to my house.
On 10/27/2010 I received an email from Mr. Shay saying, he would have the Handel Lamp #6748 that I chose courier delivered to avoid any damage for an additional $3,650 for the lamp plus $350 for the courier's delivery.
When I read this email I was shocked. I could not believe he wanted me to pay an additional $3,650 for the lamp plus $350 for delivery.
I then called Mr. Shay to ask him why he was asking for so much money for this Handel Lamp Shade #6748, when this lamp glass shade was only $200.00 more then the one that arrived broken to my house.
Mr. Shay again got rude and told me that if I think that he was going to absorb the whole cost of the broken lamp glass shade, that I must be dreaming.
I then reminded Mr. Shay that he was the one who packed the lamp glass shade with only Styrofoam peanuts, and that he had to know the lamp glass shade would move all over the box, while in transit via FedEx.
I finally concluded that I was dealing with an irrational merchant, so I turned to Pay-Pal for advice.
I then notified Mr. Shay that I was going after Pay-Pal to recoup my money. Only then did he reduce the price of the Handel Lamp #6748 to $2,625 which I paid via Pay-Pal.
And I also had FedEx return the second damaged Handel lamp to him.
Finally Mr. Shay shipped the third lamp (Handel Lamp #6748) hand delivered by courier on 1/09/2011. I immediately checked this third lamp for damages and I noticed that it also had damage a chipped rim.
This lamp was also advertised on Mr. Shay's website as free of any nicks, cracks or damage of any sort.
Again I contacted Mr. Shay and I told him that the lamp glass shade has a chip on the rim, and he said he does not know why the lamp glass shade is damage, because he does not buy damaged lamps to sell.
In the end, I spent over $8,800 for a lamp that he advertised for $6,950 and I still ended up with a piece of junk (a damaged lamp glass shade).
I recently contacted my local FedEx store and I found out that Mr. Shay's statement that FedEx only insures antiques for $1000 is not true.
According to FedEx you could insure an antique item for whatever amount it cost to replace it.
I also found out that he over charged me for all three deliveries.
BUYERS BEWARE!
Don Shay is a scam artist. He sold me modern lanterns with fraudulent stamp of Gustav Stickley and tried to pass them off as antique.
He refunded my money but I lost return shipping of $120.
Look closer at his website he has fraudulent marks on furniture (he even has one table marked both Stickley and tobey, neither mark would be a Tobey by Stickley piece). Stay away from this crook
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