Will not exchange for CORRECT SIZE

I had a similar experience as the previous post about this company. I ordered the wrong size, however, and they will not send me the correct size due to a FINAL SALE. I'm not asking for my money back, I am asking for a dress that fits. I emailed them and then I ended up calling and speaking to a girl who when I asked for the manager, she claimed to be. YA RIGHT!!! She was hesitant to even give me her name. She did not give me any options, they probably realize if you're buying a bridesmaid dress they don't have to worry about taking care of you since you won't be a repeat customer. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!
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#865013 Review #865013 is a subjective opinion of poster.
Denver, Colorado
Donna Morgan Customer Care
Reason of review
Poor customer service
Preferred solution
dress that fits
New Reviewer

Incomsistent sizing

Ordered bridesmaid dress. When we got it in and we had another bridesmaid try it on for size. It fit great so we ordered another, same style, same exact size, different color. When it came it was quite a bit larger than the other. It was a final, sale which I wouid completely understand and agree if we had recieved what they led us to believe we were getting- a dress in the same size as the first dress we ordered. They would not exchange for one that would be the same size as the first. Buyer Beware. Customer support is terrible
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#570490 Review #570490 is a subjective opinion of poster.
Edmond, Oklahoma
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered


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Donna Morgan is a brand of women dresses. It was founded by Kathleen McFeeters, Donna Morgan, and Larry Lefkovitz in 1994. Donna Morgan offers a wide collection of bridesmaid dresses and embroideries. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 30 calendar days of the purchase date for a full refund or exchange. Gift cards and store credit are not-refundable and non-returnable. All fabric and swatch orders are final sale. All shipping charges are covered by buyers. Donna Morgan ships to more than 220 territories worldwide via FedEx Cross Border shipping carrier.

Donna Morgan reviews and complaints

Donna Morgan is ranked 802 out of 2348 in Footwear and Clothing category

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