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Donna Morgan

Donna Morgan

maggylondon.com
What is your customer experience with Donna Morgan?

Donna Morgan Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Donna Morgan reviews show a 1.0 star rating from 1 customer, 100% unfavorable; price level reported as medium and consumers value product diversity but cite problems with customer service and exchange, refund and cancellation policy.

Positive Feedback

Customers appreciate the variety of bridesmaid dress styles and selection available.

Negative Feedback / Risk Areas

  • Donna Morgan customer complaints focus on poor customer service and unhelpful support staff.
  • Refusal to exchange final sale items leaves customers unable to get correct sizes.
  • Inconsistent sizing between identical styles and colors caused fit problems.

Key Takeaways for Future Customers

  • Buyer beware: check final sale and returns policy before ordering.
  • Expect limited options for exchanges or refunds and verify size carefully.
  • Contacting customer service may not resolve order or fit issues.
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Anonymous
map-marker Westcliffe, Colorado

Will not exchange for CORRECT SIZE

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AI Highlights
  • - Final sale prevents exchanging for the correct size.
  • - A staff member claiming to be a manager would not share her name or offer options.

I had a similar experience as the previous post about this company. I ordered the wrong size, however, and they will not send me the correct size due to a FINAL SALE.

I'm not asking for my money back, I am asking for a dress that fits. I emailed them and then I ended up calling and speaking to a girl who when I asked for the manager, she claimed to be. YA RIGHT!!! She was hesitant to even give me her name.

She did not give me any options, they probably realize if you're buying a bridesmaid dress they don't have to worry about taking care of you since you won't be a repeat customer. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!

Loss:
$100

Preferred solution: dress that fits

View full review
Kendel Crm

Incomsistent sizing

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AI Highlights
  • - First dress fit great; ordered a second in same size, different color.
  • - Second dress arrived larger than the first; final sale; no exchange.

Ordered bridesmaid dress. When we got it in and we had another bridesmaid try it on for size.

It fit great so we ordered another, same style, same exact size, different color. When it came it was quite a bit larger than the other. It was a final, sale which I wouid completely understand and agree if we had recieved what they led us to believe we were getting- a dress in the same size as the first dress we ordered. They would not exchange for one that would be the same size as the first.

Buyer Beware. Customer support is terrible

Loss:
$118

Preferred solution: Deliver product or service ordered

View full review

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