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Donk Parts

Donk Parts

donkparts.com
What is your customer experience with Donk Parts?

Donk Parts Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Donk Parts has a 1.7 star rating from 1 review with consumers mostly dissatisfied; reported issues focus on customer service, exchange, refund and cancellation policy, and a medium price level. Donk Parts reviews mention an unresolved $500 order and poor communication.

Positive Feedback

Some buyers note midrange pricing and availability of auto parts as the only neutral point amid service complaints.

Negative Feedback / Risk Areas

  • Unresponsive customer service and unclear shipping updates reflecting Donk Parts customer complaints.
  • Problems obtaining refunds and dispute resolutions after payment issues.
  • Accusations of misleading communication and failed order fulfillment.

Key Takeaways for Future Customers

  • Expect to verify order tracking proactively and document communications for billing or refund disputes.
  • Consider payment methods with buyer protection before placing large orders.
  • Be cautious if relying on auto-ship or expedited shipping promises.
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Sebastian B Gib

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Verified Buyer

I payed for items never got, no answers.

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AI Highlights
  • - Ordered Aug 28, 2023 for $500 auto parts; 5-day processing.
  • - Poor status; inconsistent callbacks; alleged fake emails; Venmo case for $500.
Contains 1 confidential file for company representatives

I placed an order back in Aug. 28 2023 for the sum of $500 for auto parts, they said would take 5 business days to process shipping, it's been more than what Bob said, now I called them to ask for shipping status with poor or no response, I called from a different cel. number they called me back, when I said I had an order the guy told me he attempted to call me on my other phone line, sent fake emails and sh1t ,all lies, now I started a case through venmo, hope I recover my $500 well earned dollars.

Loss:
$500
Cons:
  • 10 out of 10

Preferred solution: Full refund

View full review

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