Richard M Njr

Wish I could rate them zero! Meds are never sent on time and it’s a 5 day wait to get a call back from the supposed care team

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They are committing medical malpractice, period! I'm too incredibly angry to even put my thoughts down!

By far, this is the worst company I have ever dealt with! Additionally, the phone number that you listed is already out of service, so clearly they care about profits and nothing else.

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Cons:
  • No communication or timely response

Preferred solution: Deliver product or service ordered

User's recommendation: Find a different provider

Kris C Ona

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Verified Reviewer
| map-marker Fairview, New Jersey

The billed for twice as much provider didnt show up and now one to call

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Done Com - The billed for twice as much provider didnt show up and now one to call
Done Com - The billed for twice as much provider didnt show up and now one to... - Image 2

Joined, paid with credit card but they didnt honor the price quoted. THen day of the appointment the "host" joined the meeting but sat in the waiting room then disconnected.

Phone number provided did not work, then got a text that I missed the appointment!!! Offered me $100 off to reschedule.

Emailed 3 times no response and NO WAY to CANCEL! So I am reporting as fraud.

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Loss:
$199
Pros:
  • Seems convient
Cons:
  • Take your money and ghost you

Preferred solution: Full refund

User's recommendation: *** NO!!!

Resolved
Blade Cla
map-marker Houston, Texas

Resolved: Fraudulent Charges by Done.com

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They never showed up for the meeting on Zoom and they charged me for the meeting. The customer service phone number doesnt work. The app doesnt allow you to connect with the person you are scheduled to meet with.

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Anonymous
map-marker Oak Ridge, Tennessee

Confused by message

it wasn't a working phone number for done customer service. please advise!

I'm trying to use their services and I need copy of medical record w diagnosis to send to SSDI application.

I've asked for it and they sent me emails telling me I have unread messages in my message portal. but I can't find them so either I don't have the messages or there's a message portal I can't find.

just going back and forth with email saying the same thing so I need to physically and verbally have fun conversation with a person to resolve this. thank you for your help.

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Bill M Gkq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have ADHD

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I have this condition for many years. Because I travel quite bit I looked out a company that specifically works with my condition.

The doctor tells me he can't prescribe the medicine I normally take for it.

They have no customer support person to call. Stay away from this company!

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Loss:
$99
Pros:
  • Inexpensive to talk with a doctor
Cons:
  • However they will prescribe medicine for this adhd

Preferred solution: Full refund

User's recommendation: Not a chance

Nikolaus R

Dispute charge

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I have cancelled my membership with Done on 2 separate occasions and they have continually billed me and have refused to refund me for services they have still not provided. This is a company that preys on people with mental illness. Please search for other options when it comes to finding healthcare and medication for yourself.

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Loss:
$80
Cons:
  • Predatory

Preferred solution: Full refund

User's recommendation: Search elsewhere for treatment

Spring S Ypa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Margate City, New Jersey

Unsatisfied with my clinician

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I subscribed on February 13, 2023. I received atomoxetine initially, but experienced side effects and was unable to take prescription.

My clinician sent in Adderall XR, because of shortage of IR to a local pharmacy that will not fill. I explained I had found 2 other places to fill, but only had IR, and requested she change the medication. After basically arguing with her for telling me she sent my meds to your pharmacy, without consent and any info regarding price, ETA, etc...nothing was resolved.

I messaged her on 4/26/23, I received a text at 9 pm on 4/29/23...still no resolve, since. What, exactly am I paying for???!!!

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User's recommendation: Be careful what you wish for!!!!

Erol Vil
map-marker Redmond, Washington

Wrongly charged

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This company is a complete scam I'm not using their services and they are continuing to charge me $100 each month there's no phone number to get a hold of them. Please do not use the service.

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