Your monetary donation helps fund maintenance of free powerful knowledge base of consumer insights and opinions.
We Are the Trusted Voice for Consumers
For the past 14 years we have created and are constantly improving our complaints resolution website.
Our goal is to build the most reliable and effective reviews and complaints platform for consumers in different niches. We want to improve communication between consumers and companies serving them.
How Your Donations Are Used?
Web server support and maintenance
We want to make sure that our platform is perfectly operational and fully accessible to all users. That’s why we always protect our servers from hacking. At the same time, we update our equipment and upgrade our software on a regular basis.
Administration and management
We hire and train people who ensure that our platform is fully operational and reliable. These are developers, content moderators, sysadmins, legal specialists and other professionals that make. Thanks to these folks consumers can share their consumer experience.
Recording video interviews with consumers
Our users can share their stories via video interviews which are then published on our YouTube channel. We record, assemble and disseminate videos where consumers talk about their unique experience. We give every customer deserved media coverage.
Help Center support
We provide consumers with useful tips through our Help Center. These tips include suggestions on what to consider when purchasing various products and services, articles about consumer rights, scam alerts, solutions to common issues and much more.
How Can You Contribute?
- Make a donation.
- Interact with companies using our platform.
- Suggest other ways to help us.
We would like to say a big thank you here to those regular consumers who make a daily contribution with their complaints, reviews and questions.
What Will You Get in Return?
A place and community for fellow consumers.
A platform that defends consumers' rights to speak freely and express their opinions (even in the courts, if needed).
A resource of good quality data about different companies, products and services. Our platform is free from cherry-picking of reviews that very often happens on websites that companies own and control.
A collection of actionable customer insights, which can help you make purchase decisions and communicate with businesses more effectively.
A way to influence companies’ understanding of how their consumers think and feel, of what they need and want.
Become a part of the project
To honor our supporters who have helped us financially as well as contributed to our platform with some content we created a Supporter badge to display on our platform.