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Donald Ross Sportswear

Donald Ross Sportswear

donaldross.com
What is your customer experience with Donald Ross Sportswear?

Donald Ross Sportswear Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Donald Ross Sportswear has a 4.9 star rating based on 1 customer review. Consumers are mostly satisfied and the rating distribution is 100% positive.

Key Takeaways for Future Customers

  • Check Donald Ross Sportswear reviews for product quality and customer service before buying.
  • Polos noted as comfortable Sport Fit and price level is low.
  • Consider exchange, refund, and cancellation policies when ordering.

Negative Feedback / Risk Areas

  • Reports of defective materials and refusal to replace items, leading to customer complaints.
  • Company suggested washing inside out as a remedy and provided a disputed corporate address.
  • Refunds and returns may be an area of concern for some buyers.

Positive Feedback

Customers praise helpful customer service, good fit of Sport Fit shirts, and selection of nice polo shirts at a low price.

View full overview ›

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Anonymous
map-marker Katy, Texas

Good Customer Service

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I have ordered quite a few shirts from Donald Ross Sportswear and have never encountered any quality issues. However, I had a one-time issue with the website (operator error) and received a helpful call from them.Don't hesitate to purchase!

Their Sport Fit Shirts fit me better than any other polo shirt I have worn!

User's recommendation: Don't hesitate to purchase!

View full review
Anonymous
map-marker Montreal, Quebec

Interested to buy some polos for a client - I am a distributor for promotionnal products ( CAT PROMO)

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Member of a promotional items with PromoGroup - you can see the web site; pgroup.ca

Let me know if we can open an account ?

thank you - France

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Resolved
Kline D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Defective materials / Bogus address

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AI Highlights
  • - Polo shirts cost $140 and have defective materials.
  • - They admit defects, suggest washing inside out, use a bogus address in Aberdeen, NC.
Updated by user Nov 04, 2023

Company fixed the issue and I have been provided with full refund. The company reimbursed me for the two defective Pique polo shirts. I have made an additional order of two shirts to show my appreciation.

Original review Oct 29, 2023

I have purchased polo shirts for $140.00 that have defective materials. They admit that the shirts have defective materials and suggest that I wash the shirts inside out as a solution to the worthless shirts.

They offer a bogus corporate address to a vacant building in Aberdeen, NC.

Avoid this company!

Loss:
$280
Pros:
  • Have some nice polo shirts
Cons:
  • Do not even want to see the shirts with snagging material
  • Admit some products are defective and refuse to replace

Preferred solution: Replacements

User's recommendation: Avoid

View full review

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