Don Beyer Volvo Cars Of Winchester
Don Beyer Volvo Cars Of Winchester Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Don Beyer Volvo Cars Of Winchester has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing high price levels and issues with customer service and discounts and special offers.
Positive Feedback
No positive highlights appear in the available review; long-term patronage was mentioned but outcomes were negative.
Negative Feedback / Risk Areas
- Repeated failure to diagnose serious mechanical issues after service
- Poor communication and unresponded emails indicating weak customer service
- High price level and dissatisfaction with discounts and special offers
Key Takeaways for Future Customers
- Check Don Beyer Volvo Cars Of Winchester reviews and Don Beyer Volvo Cars Of Winchester customer complaints before buying
- Confirm warranty coverage, document service visits, and verify repairs to avoid disputes
- Consider alternative Volvo service centers if concerned about service quality or billing
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Don Beyer Volvo Cars Of Winchester has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing high price levels and issues with customer service and discounts and special offers.
Positive Feedback
No positive highlights appear in the available review; long-term patronage was mentioned but outcomes were negative.
Negative Feedback / Risk Areas
- Repeated failure to diagnose serious mechanical issues after service
- Poor communication and unresponded emails indicating weak customer service
- High price level and dissatisfaction with discounts and special offers
Key Takeaways for Future Customers
- Check Don Beyer Volvo Cars Of Winchester reviews and Don Beyer Volvo Cars Of Winchester customer complaints before buying
- Confirm warranty coverage, document service visits, and verify repairs to avoid disputes
- Consider alternative Volvo service centers if concerned about service quality or billing
Turn one complaint into a collective action
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Verified Reviewer |
Winchester, Virginia
Please don't shop here
- - Bought a new Volvo S60 in Oct 2015; this was my 4th car at Don Beyer.
- - Fairfax Volvo diagnosed piston issue at 50k miles; car wouldn’t start.
I would give this dealership negative stars if I could. I purchased a brand new Volvo S60 back in October 2015 and had it services at Don Beyer until the past year.
During that time, I took the car in multiple times for a low oil light and they told me it was "normal" and just kept doing software updates. The oil light kept returning and they kept telling me enough oil wasn't being put into the car for the oil change (that they did). I moved and took the car to Fairfax Volvo. They said the car needed new pistons.
The car just had over 50,000 miles! Since then, I have had new pistons, new coil and new spark plugs. The car wouldn't start this morning. This was the 4th car I bought and had serviced at Don Beyer and every one of them have had issues.
If they had identified the piston issue when I first took it in, the car would have been declared a lemon. I have had it in the shop 7 times in the past 3 months. Don Beyer should be ashamed to have his name on this dealership and Volvo should stand behind their cars, but neither do. Please don't buy a Volvo and please don't shop at Don Beyer.
I emailed them in the past with no response. Michelle Andrews
- Kelly was awesome
Preferred solution: Price reduction
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