Manufacturer: Domestic One Category: Cleaning Service Clear all filters (5 of 5 reviews match)
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I asked for an English speaking and experienced helper since we have very sensitive and expensive surfaces (parquet, marble, stainless steel, etc.).The first one couldn't speak English, destroyed one of our sinks and wrote down 5 hours whilst she was working 1.5 hours!!! Next one was not reliable, sometimes just didn't showed up or sent me a text when she should here. She still has my key and refuses to give back since many weeks! The customer...
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The cleaner barely did any work in my house. Keith (the boss) offered to send another cleaner but looking at the reviews here, I have lost any trust with this cleaning company. I have to mop and sweep the floor myself, and I am doing a better job than the cleaner. Will not engage again, avoid this service at all costs. I have engaged cleaners at half the price whose cleaning services far exceeded this sloppy work produced by this company. ...
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nina4

nina4 you may share better cleaners? Had this terrible experience with DomesticOne too. Tried several different helpers from them, one worse then the other.
Would be great to he...

This replacement helper starts to criticize about my house the min she step in and said that my house is small and she doesn't work for such a small house etc and the charges that Domestic One agreed with me is way too low. I told her if she is not happy and not willing to do it then pls talked to Domestic One directly because that is the rate i was quoted. She supposed to come again the week after but she didn't turn up. Have demand a refund...
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I didn't like
  • Didnt show up
  • Bad service
  • Unreliable service
#906129
We just paid $300 for "handover cleaning" and I was very shocked to see that the apartment was just vacuumed. The windows, walls, toilet seats, kitchen cabinets, NOTHING WAS CLEANED. It was a horrible horrible job and needless to say when I called to complain the owner was not helpful at all and said it's not their fault if they cant scrub off some of the stains. When we tried to clean up ourselves the stains took less than 10 seconds to clean...
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Terrible service.Requested for cleaning of my unit before returning to owner which DomesticOne described as "handover cleaning" for which I was charged $150 for 4 hours of a single maid doing insufficient cleaning with the floors and fridge yet dirty after she left. Maid said she was not informed of such a thing as "handover cleaning". Owner refused to rectify the issue and ended up putting the phone down on me and shouting at me.Singapore...
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