Dollys Bookstore
Dollys Bookstore Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dollys Bookstore has 3.5 star rating based on 1 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Wrong place novotel.
Cons: Wrong place novotel.Recent recommendations regarding this business are as follows: "Don’t book on line".
Review authors value the most Privacy and Data Security. The price level of this organization is high according to consumer reviews.
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Mae Chan, Chiang Rai Province
Unbelievable I booked on line through Novotel. On their site I was diverted to third party. I was booking for my nephew but there was no ‘guest’option.
So Dan turns they tell him they need to change guest name through reservation site. They will ring him when they.
Its now 7 hours later 3 hours after check in.
I rang the number on Novotel site waited 35 minutes to be told I need to ring Customer Service.
Waited another to be told front office at hotel was not answering so they couldnt help. Apparently they couldnt email either.
I rang front desk it went straight to mailbox.
I then checked my credit card they charged me nearly $800 for a $510 room and I couldnt find out why.
Now I cancelled credit card and all direct debits(aghhhh) Dan stayed in a nice apartment and Ill always go to Airbnb because you can talk to owner directly and the company has an excellent service team.
Goodbye Novotel
- Wrong place novotel
- Wrong place novotel
Preferred solution: Apology
User's recommendation: Don’t book on line
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The shop I ordered from was Iceland Ballieston main street which isn't listed on your add address. This has been a week and a day I can't believe this matter hasn't been resolved I demand my £77:44 refund