New Reviewer

Aggravating log on

I have numerous different online accounts but none of them are as aggravating to use as dollar savings. You must go through a 2 step log on every single time (even if you check the remember this computer) The sight also has poor slow scripts and trackers on it. The last punch in the face is it will not work with mint or any other agagation sight so you have to go through this garbage on there sight and manually enter it in money management sights. It is concerning that there is this level of incompetence in design in an online only bank.
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This complain about 2-factor auth is nonsense in 2022.




I just CLOSED MY ACCOUNT with DOLLAR SAVING DIRECT. The customer service SUCKS so Badly.

Please put your money in a Different Online Savings Account. Stay as far away from these people.

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#1207425 Review #1207425 is a subjective opinion of poster.
  • Interest rate
  • Log on process
  • Customer service
Reason of review
Poor customer service

Great Bank

I have been with Emigrant and now it's "Dollar Savings Direct", since early 2000's. I HAVE NEVER EXPERIENCED A PROBLEM! I was a little skeptical back then going from a brick and mortar to an e-bank however here I am 2017 and all I can say is, great bank and great...
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DollarSavingsDirect currently seems to have a very time involve bureaucratic way of linking additional external Bank Accounts.

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#1086931 Review #1086931 is a subjective opinion of poster.
Reason of review
Good quality
New Reviewer

Cost me interest on $30,000. for 2 weeks

Don't put money in this "2 star" Bank. They are double trouble. I had problems from day one - trying to deposit $30,000 into their Dollar Savings Direct. They sent me a letter on 10/21/08, saying the account was open and they received the money. Today, 11/03/08, I tried to deposit $30,000 more and find that they did not have any money in the account. They said I gave them the wrong acct.#. Really? Well, how then did they charge my account with $.97? There are 2 other banks--4 star--paying the same amount--4% APY. No trouble at all there. Go to for trouble free banking.
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#141338 Review #141338 is a subjective opinion of poster.
Denver, Colorado
New Reviewer

Dollar Savings Direct: Jerked me around for about 15 days while I tried to deposit $30,000.

Anyone, that tries to open an account with this "two star" bank, is making a mistake. They sent me a letter saying they had recieved the funds and just today, Nov. 3rd, while trying to deposit another $30,000, I find that they never got the money. So my money has been sitting around without interest. They didn't bother to notify me. I should have realized, on day one, when I had troubles with them that they are bad news. There are two "4 star" banks paying the same amount - APY 4%. Thank God, Dollar Savings did not get my money!
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Been banking with Dollar Savings for years without ever a problem. Great bank with the best rates oday.


I can not agree with that statement.

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#141337 Review #141337 is a subjective opinion of poster.
Denver, Colorado

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