Penelec - Review in Utility category
Dads electric disconnected. Given the run around for 2 days trying to get it back on and nothing! Called dollar energy fund. They are giving me the run around with a 500$ grant saying they can't speak to me. When I am an authorized person on his account! Paid 147 to have it back on called dollar energy and the same bs can't talk to you! What am I paying for 147 for they wouldn't tell me at all! I was even given a reference number to say I paid it and give to dollar energy. Both places are constantly changing there stories. I'm always transferred to the wrong department and told 10 different things.
Dollar Energy Fund Customer Care
Reason of review
Poor customer service
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