Anonymous

Penelec - Review in Utility category

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Dads electric disconnected. Given the run around for 2 days trying to get it back on and nothing! Called dollar energy fund. They are giving me the run around with a 500$ grant saying they can't speak to me. When I am an authorized person on his account! Paid 147 to have it back on called dollar energy and the same bs can't talk to you! What am I paying for 147 for they wouldn't tell me at all! I was even given a reference number to say I paid it and give to dollar energy. Both places are constantly changing there stories. I'm always transferred to the wrong department and told 10 different things.
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Reason of review:
Poor customer service

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