Dolby
Dolby Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dolby has a 1.9 star rating from 7 customer reviews and consumers are mostly dissatisfied. Reviews cite problems with customer service, billing and privacy/data security, and a high price level.
Key Takeaways for Future Customers
- Read Dolby reviews and check product compatibility before purchase, especially Dolby Atmos enabled devices.
- Expect potential delays in responses for complaints; contact persistence may be needed for customer service.
Negative Feedback / Risk Areas
- Frequent Dolby customer complaints about unresponsive support and cases closed without resolution.
- Billing and account access issues affecting subscriptions and purchases on platforms like Xbox.
Positive Feedback
Some users report improved audio quality and satisfaction using Dolby technologies for music, gaming, and movies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dolby has a 1.9 star rating from 7 customer reviews and consumers are mostly dissatisfied. Reviews cite problems with customer service, billing and privacy/data security, and a high price level.
Key Takeaways for Future Customers
- Read Dolby reviews and check product compatibility before purchase, especially Dolby Atmos enabled devices.
- Expect potential delays in responses for complaints; contact persistence may be needed for customer service.
Negative Feedback / Risk Areas
- Frequent Dolby customer complaints about unresponsive support and cases closed without resolution.
- Billing and account access issues affecting subscriptions and purchases on platforms like Xbox.
Positive Feedback
Some users report improved audio quality and satisfaction using Dolby technologies for music, gaming, and movies.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dammam, Eastern Province
Customers no service
Invalid q for software
an email was sent for almost a month, somehow the case closed by dolby without nether a resoultion nor a reply!
even though all the required information was given to them as per their request.
Preferred solution: Software support / license activation issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssues with purchase of Dolby Atmos for Headphones and keeps occurring with no audio
- - Support did not respond.
- - Purchased a license to use the system, but it didn't work, so Bluetooth headphones can't be used for music or gameplay.
Never responded but picked up the line.
I had purchased the "license" to use the system but that didnt work so I have Bluetooth headphones for a console ive spent money on already to not be allowed access to though I had bought it and cannot listen to music or gameplay.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo thank for turning my garbage headset into something worth listening to
- - I have no issues with Dolby.
- - JBL headphones sound better with Dolby.
- - I purchased Dolby Accent many years ago.
- - I use Dolby for gaming on Xbox and movies.
I have no issues or problems from Dolby but quite the opposite if I'm being honest.I recently purchased some JBL headphones and alone just pure garbage but with the help from Dolby's technology in making things come to life through audio they brought these headphones to life. I purchased Dolby accent many years ago.
Furthermore, I use Dolby for a gaming experience through Xbox and from time to time movies. Thank you for you all's nonstop commitment in making audio come to life.
- Completely satisfied
User's recommendation: Dolby has been a part of your life through music and tv and hasn't let us down yet
Unable to login on my Xbox
Unable to call United States on my phone from Australia as I cannot log in to my account on my Xbox series X I can on my phone with Dolby XP but not on my Xbox
User's recommendation: Don't buy Dolby Atmos enabled products in Australia they don't work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCalled phone number. Disturbed.
- - Caller contacted head office about a DVD at 415-558-****.
- - A male staffer was unhelpful; Kevin Yeaman could not be reached; 647-323-****.
I called 415-558-**** as is head office number to inquire about a DVD need.
I reached a male person who was rude and unhelpful. I asked for Kevin Yeaman told I could not get to him because of his rank so I asked to speak to...
hung up on. Needs to be dealt with.
Call me 647-323-****
User's recommendation: Report incidents.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need a new remote control for my DVD Player
- - Automated prompts to #9; support hung up; needs a real person.
- - Wants a real person to resolve the Daenyx DV-3111S remote (090100****).
Got security person again transferred to a machine that prompted to #9 customer support got hung up on. Frustrating and not helpful at all.
Need to be contacted. Phone # 647-323-****
Need a real person what kind of business is this that hangs up on people does not resolve the issue.
I merely seek to get a remote for Daenyx DV-3111S DVD
Serial 090100****. Donated to Spirit Haven Box 452 Hamiota, MB R0M 0T0.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
Complaint
- - DSTV Explora decoder bought in 2016 in Nigeria, owner Ahmed Saeed Mooye.
- - Red light, won't scan; replacement or swap requested; pictures attached.
My EXPLORA DISH WITH THE FOLLOWING NUMBER 104416****, AHMED SAEED. EMAIL; ahmadmooyesaid@***.com.
Had an issue with it's electrical system. I couldn't use it for a some months now and also couldn't repair or swap it. It's on this that I want to use this media tó ṣeé ṣe For Your Support and cooperation for a possible swap or replacement.
I'm from Nigeria .. Thank youMy phone number; +234806****170
I bought a DSTV Explora decoder in 2016 in Nigeria, with the following details: Ahmed Saeed Mooye, 104416****. Phone number: +234802****612.
The decoder has stopped working. It only shows a red light and doesn't scan. Please, can you do me a favor by either replacing it with a new one or swapping it for me?
I look forward to hearing from you. Pictures are attached.
- Hahaha
- Attending
- Avoid time wasting
Preferred solution: A swap or replacement of a new Explora Decorder
User's recommendation: I urge the customers to be patient whenever they send or have a complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake dolby atmos system in Motorola Mobiles
- - Bought Motorola G32 from Flipkart for the Dolby Atmos feature.
- - Sound is mono and lacks stereo; upset that Dolby Atmos name is tarnished.
Hello Sir, I bought a Motorola G32 mobile from Flipkart after seeing the Dolby Atmos feature in it. However, when I listened to songs on it, the sound was very bad.
There is no stereo sound in it, as if mono sound is being heard. I am not upset that I bought a poor quality Motorola mobile, but I am upset that you are tarnishing the name of Dolby Atmos.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
Dolby gn hearing a/s
- - Dolby Digital SAS-3 is used with TV and Smart 3D hearing aids.
- - It stopped working; I'm unable to plug in cords; shaking it makes a noice.
I have a Dolby Digital Lautrupbjerg 7 DK-2750 Ballerup model SAS-3 SN218111****
I have used this for quite some time with my TV and Smart 3D hearing aids where I can listen/watch TV thru my hearing aids.
It quit working and I'm unable to plug in the cords to it. When I shake it I hear a noice, I feel that something has broken.
Please advise what I can do? Darlene Reber
- None yetnon
Preferred solution: Answer to my problem
Miami, Florida
No one ever called me email me in response to my email therefore I wasn't able to get any information except for this email for 12 if I've responded it's based on the income
- - I need a remote for the 2007 Nissan Murano DVD.
- - There is difficulty finding where to buy one.
- - No assistance was given to purchase a DVD.
I need the remote for 2007 Nissan Morano Doby DVD player. I'm having extreme difficulty finding or locating where I can buy one Even if it's used.
I never got assistance to even purcha potential D vd player
User's recommendation: Don't even bother they don't call you or email you except to ask for the review I couldn't complete the purchase because I never got it or never got a chance to buy one so This is bad customer service horrible
Brands Related to Dolby
Dolby OptiView
Dolby Theatre
Companies Similar to Dolby
Klipsch Audio Technologie...
“Trying since early this week to get comparisons between existing home speakers and R-51Ms via "Contact...“
Audioholics
IMAX
“I placed an order on May 7th and when it arrived I was missing a battery. I've sent three emails and...“
Marcus Theatres
“A couple of days ago I updated my iPhone to the latest iOS, and now the Marcus movie app is completely...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.