Doggie Couture Shop
Doggie Couture Shop Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Doggie Couture Shop has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Layout of Store. The price level of this organization is high according to consumer reviews.
Doggie Couture Shop...HORRIBLE CUSTOMER SERVICE!
This woman does not know how to run a business! Has a website with only "offline" chat....then why have it? Does not respond to phone messages at all. Finally got an email response after one week and she cancelled my order without even responding to my initial questions!
I had to call my credit card to dispute charges as she charged me on the day that order was placed but never followed up with delivery of the items! ABSOLUTELY HORRIBLE COMPANY TO DEAL WITH!
- Customer service given by the owner
Other Product Review
BEWARE!!! THIS STORE IS BAD FOR BUSINESS!!!!!
This seller puts items up for sale that are not available! I didn't receive my alternative items no where near the expected time although I ordered express mail. The seller stopped answering all of my emails and I had to make a time consuming dispute with PayPal.
SAVE YOUR TIME AND MONEY and SHOP SOMEWHERE ELSE THAT'S MORE PROFESSIONAL!
Doggie Couture Shop - Online Order Review from Flagstaff, Arizona
Ordered $72 worth of merchandise, waited 1 month and never received a package. I emailed Melissa and she told me it wouldn't be much longer until I got my package.
Waited 1 more month, no package. I then requested to be refunded. Melissa said she would refund me, it's been one month still no check. I have emailed her many times, no refund.
I don't even know how this business is even open.
They stole my money!
Doggie Couture Shop - Online Order Review from Westminster, California
I have never seen such a bad service. I spent $200 dollars ( from 3 different orders) and I have never received none of them!!!!
They dont even let you know when your order is shipped. Even if your account says that it is sent...
Well, you can wait forever because it will never arrive at your door. Dont buy anything from this website!
Doggie couture shop rip off
Absolutely a rip off site, you don't receive all your items also you receive the wrong items, and you never get a response, DON'T BUY ANYTHING FROM THIS SITE. THE CUSTOMER SERVICE NUMBER IS A SCAM.
I ordered items that I received a month later. And as I mentioned I received the wrong items and 1 item I did not receive. Nobody should be buying from this site because they probably only carry 25% of the stock.
I'm going to try to contact my credit card and see if anything can be done. He site looks well made but it is just a front.
Preferred solution: Full refund
BEWARE!!
Unless you feel like paying for items that you never get, DON'T BUY FROM THIS RIP OFF SITE. They are a rip off and you'll be lucky if you get your items without having to send her 100 emails asking where your stuff is.
"Should be here any day" are her famous words and "I'll send you tracking info"., which you will never receive.
Don't bother to call the number listed on the website either because no one ever answers and no calls are ever returned. I just wish I had read all the complaints before I purchased anything.
Dog Clothing Review
They took payment from our visa card for dog clothing and promised to ship, give un recorded USPS tracking numbers, and then fail to reply to emails, they are a scam and thieves DO NOT BUY FROM
ORDER STILL HASN'T ARRIVED
I wish I would've read these reviews before I placed an order. I've been waiting 2 weeks and emailed "Melisssa" to find out what was going on. She said my order should be here "in a few days" and that she would send me a tracking code (still haven't gotten it). My order still shows as "processing" on the website.
I am not sure why any reputable company wouldn't automatically send tracking information, or why in 2014 that shipping a t-shirt would take several weeks. I left a complaint on their FB page and they deleted it!!
I definitely won't be ordering from them again and will tell all of my animal loving friends to avoid this company like the plague too.
Vintage Tshirts Review
First off the woman, Melissa who supposedly own this scam business is a total crazy person! My cousin and I were both scammed by her!
We ordered several vintage handmade tshirts for 5 different. Both of is made complaints to PayPal when our orders never came and she never responded to our emails! As soon as she was contacted by PayPal, she quickly sends us both tracking numbers. We get the package and guess what?
They are EMPTY! That's how she covers herself with PayPal and your credit card company. We both filed complaints with PayPal and got our money back! Ha!
PayPal said she had numerous complaints of empty packages.
How is is website still up? This should be against the law!!
Items ordered never received with no answer to e-mails or messages left!
Placed large order and was informed items were in stock and I would receive them by the following week. I am still waiting over a month later and have not received anything.
When I log into their accounts, my order still shows as processing with no tracking number. I have e-mailed and left messages with their customer service line to no avail. I was so excited to order from this company and loved their website and products offered. I am feeling very frustrated and believe they do not value customer service at all.
I don't understand how they can run a business like this.
Horrible company! Never ordering from them ever again!
I placed an order for 1 costume & 2 toys. Almost 3 weeks after I placed the order, I contacted them regarding the order.
They said there was a problem with the owner of the retailer who had the costume & I should receive it mid November, which would be 1 month from my order date. I asked where the toys were & the girl said that they were waiting to ship everything together. I told her to ship them separately. Then a week later, I contact them regarding the 2 toys in the order.
I received an email stating that 1 of the 2 toys were unavailable & she shipped me another toy that SHE chose & said if I didn't want it, I could keep the toy & she wouldn't charge me. *** no are you going to charge me for something I don't want! These toys were supposed to be a gift! I'm so pissed off!
Now that I read the other comments on this blog, I have a feeling that I won't ever see any of these items.
Never in my life have I ever experienced anything like this in my life! AWFUL COMPANY!
Order never received! Sent an empty envelope!
Seller never shipped my 5 items. Sent an empty envelope in order to have tracking info.
to provide to PayPal. Palpal let them keep my money and I never received any goods. They currently have 3 open case on PayPal and 5 complaints to the BBB. Google "DoggieCoutureShop" and you'll see how many people they've swindled out of money.
In addition to this information, I also have an email from the manufacturer of the items I paid for that knows my items did not get shipped because the manufacturer still has those items in their possession.
Do not buy from this company. When they get tired of getting your emails, they block your email address.
Melissa Gampel has serious mental problems. I hope she eventually goes to jail for how many people she screwed over!
Total Scam
I ordered over 90.00 worth of items 3 weeks ago. Got the run around for 2 weeks, finally received a tracking number.
Guess what? The tracking number showed item never mailed, just the info was sent in. The she says package that was obviously NEVER SENT was lost. I tell her to cancel the order.
She ignores this and sends me a small box with the two least expensive items on the order in it. A small box that there is no way all my order would fit in.
I am filing complaints with the BBB, ice.gov and Paypal. It is obvious from other review sites, other reviews here and the BBB website that she has done this sort of thing many times before.
$107 worth of merchandise NOT received!
Kept giving me the run around that my items were "being made". Complete BS!
I wish I would have googled this company before I bought from them! They never answer emails, or the phone! After I file a claim with PayPal I get a half brained response from her.. Obviously written on her smart phone.
Bogus tracking number never shipped! She sent me the email at 11 am from her phone! Apparently she doesn't leave the couch when conducting business. Also, there are tons of complaints filed to the BBB.
I'm filing one as well.
Buyer BEWARE! Do not buy from this company!!
Doggie Couture Shop HORRIBlE thieves!
The first two times I shopped here, my items took three weeks and then a month respectively to arrive. In those orders I only had one item each time. My third order contained 5 items. One item was cancelled by them because it was out of stock. The next 3 items arrived after my dogs birthday, the fith item (a jingle collar) never arrived. I promptly returned all the items to their address with a confirmation code. The items were packaged nicely with tissue paper. I got the rudest email back that it was somehow my fault that I needed to return these items. Long story short, they kept all of the items I sent back (to resell obviously) and did not refund me whatsoever. My MasterCard disputed the charge, but then reversed it based on this companies falsely provided information.
Do not shop here. Nonexistent customer service, items can take up to a month to arrive (btw I live in the next state over), and no returns accepted -even when it's their error. Lastly, you may not even get everything you ordered but they will lie and say you did. Overpriced, unfair store.
They also have 5 Better biz reports filed on them from unhappy customers!
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You deserve to get shafted. Only StupidFuckingMorons waste money on pets over humans.