Anonymous

Customer beware!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This company took full advantage a woman who was poor and when promised to fix her car was force to hand it over to Leon and his wife after not fixing her car and threats made against her to the point she gave it over.

LEAN this goes to you personally!!! IF I find you in the State Of Washington I will see you in court and sue you for every penny you ever earned!!

What you done to this woman is a direct offense to me personally!

And I hate bullies in fact seeing as I am not in that state I would consider you watch your back for where I am I Law suite can be made against you and I NEVER loss cases in court against people like you!!! Its a matter of time before nthat woman request my help and I only wait that day to see you pay her every single penny you owe her!

View full review
Loss:
$3500
Pros:
  • Cheater
Cons:
  • Con
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

owner names are leon and Rikki lawson

Ben d Cpa
map-marker Shelton, Washington

They sell junk

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They sell junk and they smell funny

View full review
Reason of review:
Bad quality
Irva Emd
map-marker Shelton, Washington

Not a happy consumer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They told us engine was rebuilt well upper half was lower half not. Told us it was the catalitic converter so we placed than had a diagnostic done bottom half of engine is bad

View full review
Reason of review:
Bad quality
Anonymous
map-marker Shelton, Washington

Good Cars, Great Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Overall I had a great experience. I scheduled to meet with Jason regarding a vehicle I was interested in, but when I went to the lot he wasn't there.

Turns out I had screwed up the time and I was an hour late and had missed a call from him. He called a second time just to make sure I was ok and agreed to come back to the lot even though he was done for the day. That meant a lot to me. Price was fair and they were very upfront about the entire process and any potential issues that might crop up.

6 months later still no issues. I will probably be back in the spring to get a car for my daughter.

View full review
Pros:
  • Solid customer serivce
Reason of review:
Good quality
Kelvon Okw

Dogcon Auto - Review in Dealers category

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not going to type my whole complain against this crooked dealership as itll take too long. This guys prey on people and screw them over.

They falsify documents or claim they have documents that dont exist. They refuse to provide documents they are supposed to and use the legal system to protect them while they take advantage of people.

Im setting up a lawsuit against them. Anyone looking to join and hoping to shut these guys down for good please email me at ziggywolf91@***.com

View full review
Reason of review:
Poor customer service
1 comment
Guest

Steven Myers is G

Anonymous
map-marker Kamilche, Washington

Dogcon Auto Work Experience Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Well after 5 years and 2200 cars sold, I guess a few people were not happy, well I still think we have less complaints then any new car dealership out there, In fact I just checked and we are at about 90 percent,cars are bought as is and we try to help everyone :)

View full review
Anonymous
map-marker Kent, Washington

TOOK MY MONEY AND NO PLATES OR TITLE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I PAID CASH FOR A VEHICLE AND WAS TOLD PLATES AND TITLE WOULD BE ISSUED WITHIN 45 DAYS - CALLED AFTER ABOUT 30 DAYS OUT OF BUSINESS OR AT LEAST THERE TEL# DISCONNECTED - I AM FILING A COMPLAINT WITH THE STATE OF WA

HOPEFULLY STATE WILL HELP GET OUR TITLE AND LISC PLATES THIS IS OBVIOUSLY A VERY DISHONEST CO. AND HOPEFULLY SOMEONE IS PROSECUTED FOR THERE ILLEGAL BUSINESS PRACTICES

THIS IS NOT FAIR THAT PEOPLE ARE ALLOWED TO DO BUSINESS IN THIS MANNER

View full review
Loss:
$1000
Cons:
  • You dont get your title
Reason of review:
Poor customer service

Preferred solution: MY TITLE AND PLATES/TABS

4 comments
Guest

Contact me ilovesmokie44@***.com

Guest

Who are u I had same problems and would like to file complaint as well

Kelvon Okw
reply icon Replying to comment of Guest-1151535

I am setting up a lawsuit against them. Email me at ziggywolf91@***.com

Guest
reply icon Replying to comment of Kelvon Okw

Steven Meyers is ***

View more comments (3)
Bessie Gxi
map-marker Shelton, Washington

Dogcon Auto will do anything, cover up anything, use any method, to sell a junk car for as much as they can and leave you hanging when you figure it out. Watch out for duct tape and bailing wire fixes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I just thought you should know that dogcon is the worst car company I have ever had to deal with. I paid 2700 for a car that should have cost , maybe a thou. the car leaks inside and out and they knew it. They said it had a new engine but it has no motor mounts in the bottom of it and no cover over the timing belt, and little power. No air filter, the exhaust is clogged, No new plates, I had to call and threaten to get my plates and then pick them up myself. When I finally gave up on expecting you to process the title, and again had to call, it was sent to me, signed and I had to take it down to put the peice of *** in my name. I am going to do anything I can to discredit them and warn you in any way I can.

Dogcon's response: You have no basis to your claim, and it makes no sense if you think about it. You borrowed money to purchase a car that ran you and your son all over even now with its clogged exhaust and leaks... A year and a half later. Of the little down you gave the dol was paid on your behalf for tabs, plates and tittle Transfer. The plates were not issued as required due to state epermitting errors but corrected. The title does not come until you pay your loan. That was issued to you after you completed your payments...... Finally!

My response: I do have a claim. You had a motor put in with only half the motor mounts, you covered the fact that it had been leaking and was mouldy and smelly and the trunk, doors, and hood leaked water. The engine you claimed was new had very little power, which I was unfamiliar with because I usually drive v-8 or v-6s and you held the plates and the title and took forever to get them done, long before the last payment was due. When I picked it up, after being late on the final payment, you had lost 2 of the hubcaps and taken the battery out, used it as your personal car and someone smoked in it, as well as left trash in it.

View full review
Loss:
$1700
Reason of review:
All of the above.

Preferred solution: I don't want any contact at all from them ever. I just want people to be warned.

Minette Ujf
map-marker Seattle, Washington

Review in Dealers category from Seattle, Washington

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I love this store I told them I would write a good review,they sell more cars then most new dealerships and only have like 4 complaints,I have never been to a delership were they are able to help so much, all the cars they carry are good reliable makes and models and everything is way Cheper,if you know anything about cars or the car business this is your store,I work at a large new car store 11 of our 15 sales people bought there cars from dogcon auto along with our technition,

View full review
Reason of review:
Good quality
1 comment
Arasely Ihe

I bought a 1097 acura from dogcon over four years ago. It has 225.000.00 miles on it. Best $3,800 I ever spent.

Anonymous
map-marker Shelton, Washington

Sold a honda claiming new engine new but no timing chain cover, leaks water in car and trunk and no plates and the title never came. *** company. I'm 55. I have never had to deal with such a low life

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I just thought you should know that you are the worst company I have ever had to deal with. I paid 2700 for a car that should have cost , maybe a thou.

the car leaks inside and out and you knew it. you said it had a new engine but it has no motor mounts in the bottom of it and no cover over the timing belt. No air filter, the exhaust is clogged, No new plates, I had to call and threaten to get my plates and then when I finally gave up on expecting you to process the title, you sent it to me signed and I have to pay to put the peice of *** in my name. I am going to do anything I can to discredit you in any way I can.

Stop preying on people who have the inocence to trust *** like you.

Jolene Woodriff. I want you to know who I am.

View full review
Loss:
$1500
Reason of review:
Order processing issue

Preferred solution: Let the company propose a solution

Anonymous
map-marker Shelton, Washington

Rubbish dealership

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No help at all, bought an "as-is" vehicle expecting.... some work needing to be done so when it came to it they agreed to help us with the car and get parts for it.

The car broke down within the week of purchase and after several calls and even scheduled appointments made with the dealership no-one has called us back, none of the appointments were followed through with, we have been given no assistance whatsoever. This car was my gf's first car and its just been *** doing everything ourselves. Nothing but frustration and empty promises from this dealership. Go with your first impressions on the place, they are accurate...

I dont believe any of their cars are taken care of and I know their customers arent. Wish we had just waited for the right car instead of going out on a limb and trusting in a small company like this. The mechanic and owner told us it was going to have a few issues but we were not prepared for a leaking radiator, a shot motor mount, janky electrics, busted tie rods and broken wheel bearings to add on to disfuctional broken engine parts. We told them we needed a car for at least a year, not too much to ask for right?

We got one for a week and are pretty much on our own.

I work with cars and I have been replacing parts on it since we got it and changing fluids and treating her right. I understand the concept of "as-is" cars but we have in writing that they will assist us with our endeavors to make the car more solid and we can't even get a hold of them.

View full review
Reason of review:
Damaged or defective
1 comment
Kelvon Okw

Email me. I'm setting up a lawsuit against them. Ziggywolf91@***.com

MotherBear
map-marker Dallas, Texas

Took Advantage of a Teenager's 1st Buy!!!!!!

This company is dispicable. They sold a car to a teenager who had NO insurance, NO driver's license, and NO proof of income. They knew all this and made this deal!! To make matters worse, they sold him a piece of *** car for $1599 (not worth this much, by far) then added on over $600 in "fees" and charged him 32% interest! His first payment was over $600!! How many teenagers can afford a $600 payment in one month? How many two income married households can do that? They called it a "pickup" payment of $400 and a $200 monthly payment. Since he drove off the lot with the car that day, and this first payment was due a month later, what is the "pickup" part? Am I missing something here? Never heard of that and I'm his 45 year old mother. Oh, maybe they are the "pickup" artists: Pick up young kids who don't know better and screw them. Yeah, that fits.

The car, by the owner Leon's admission had been back 3 times in the first two weeks to be "fixed." Leon stated to us, the parents, he not only fixed the car but told us the name of the shop that supposedly did the work. We called that shop. Guess what? They've never seen the car and are pissed their name is being dragged through the mud. By the end of the second week the car is having serious trouble. By the end of the fourth, the car is parked. Broke down. Engine ruined. The engine supposedly fixed by a "invisbile" company.

We went back and asked them to make this right. Take the car back, return most of his $700 down payment (not all the money, mind you. WE are fair and good people) but most of it so he could go buy a car that will get him back and forth to work. They won't work with us. Like the previous poster, Leon hasn't returned our calls in a week. When I finally reached his wife, Ricky, she was rude and insulting and only had one thing to say, really. "We put it in writing and he signed. There is nothing you can do about it." Congratulations, DogCon, you conned a teenager with a bad deal and a piece of *** car. You may have the papers signed, but in the end, a business like this won't last with the type of business you do. With the type of people you are. Maybe a class about customer service would benefit you. You can only get away with this type of behavior for a time before word gets around and a reputation is something you only get one chance with. ONE. The cost of that will outweigh you having taken the car back and given my son his hard earned $500 back.

You bet I'm pissed. And a pissed off mother bear isn't something you want to deal with.

View full review
11 comments
Guest

They sell cheap cars. You get what you pay for...

My daughter saved and decided to get something now, rather than later. Ok, she'll have to deal with the inevitable break downs and such... I remember those days! It's what motivates people to be more patient or save more or whatever!

What irritates me is that the simple process of Lic & registering the car seems to be so difficult that it has been months and the DOL has no record of them doing anything but JUST registering it in her name. Where's the plates? where's the tabs? DOL rep said yep we need them, but that we'd have to go back to the dealer.

My suggestion, regardless of first car or not... Go somewhere that you can find better service than here.

Guest

I'm glad to see these criminals have moved out I'd town!!!!

Guest

There name says it all dog ***,,,,,,think about it

Guest

These guys really helped me out in a bind I have bad credit and just got a job in Seattle they gave me a car with $350 down we were going to do $400 but he let me keep $50 because I needed gas I now have a $25 a hour job and it is because of this car lot this 1996 honda civic they sold me gets 40 mpg and runs great. There needs to be more places like this that really help people it is no wonder they sell so many and the people calling names you are very immature

Guest

I vote for Leon as d bag of shelton

Guest

These people lie and lie and lie some more.

Guest

Your a real piece of ***,,,and your whole crew looks like *** heads

Guest

I get so tired of people bashing on good business like this one clearly this Lady is an *** i would like to see a 1500 honda on any other car lot that runs so you guys think since they are dealers they owe you somthing lets see how far you would get with a private party I hope they send your son to collections for what he owes your whole story sounds *** i bought a car from dogcon best deal I ever got and i bought vehicles from Leon for years He helped build the 2 top dealerships in the west coast so i dont see them going out of business anytime soon Do you even Know who they are? obviously not

Guest
reply icon Replying to comment of Guest-486965

Perhaps he treats you right cuz you have known him or because you are willing to get online and write a flattering review... This business is a caricature of why used car salesmen have a bad rep..

The only thing missing is the gold chain necklaces... Or did I miss that when I was there?

Guest

Sorry your so upset, But your son Austin bought the 1990 honda accord from us and said he was going to put an engine in it but the car did not need a engine. In fact after you guys brought the vehicle down we changed the distributor and it ran great and still does car has no issues at all.

Its a shame that your son could not do the pick up payment that he promised but we were willing to work with him on that. I understand that you do not know what vehicles are worth, but you will see that this was a great deal on a vehicle that still runs strong. Im sorry you feel you have to post negitive things about us online. I wish the 250 customers we sold cars to this year that are happy would post the good things we do, but that's not how it works is it?

As you see we help people in bad situations as well. I wish momma bear would of raised her cubs right then I would not of had this prob.

but thats ok you did not even know what town your grown son lived in when we first spoke, so no wonder huh. And your right word of mouth and reputation is important I took advantage of no one, your son took advantage of our willingness to help so your story of this evil dealer taking advantage of your little boy is all out of spite becuase you were not a big enough part of his life for him to ask you for help so he came to us instead.

View more comments (10)
owenowen k
map-marker Washington, District Of Columbia

Dogcon auto

owner of dogcon auto hit my car,did 1200 damage,he refuses to fix or give his insurance info,hangs up on me when i call,or lies to me when he does answer,just want him to fix my car that he ran into.it happened on 2/24/2012 at 815 am.the car that hit mine was a used car off his used car lot that he was driving it,i should not have to claim on my insurance when he is a buisness owner that must carry insurance,he has lied to me,my wife,my insurance adjuster,he is a real *** artist if you ask me

View full review
Loss:
$1200
10 comments
Guest

Kevin Owen is the one who has posted all these negative reviews about this business i am not involved in the business but he came up to me saying my car hit his and took my VIN never bought a car from dogcon I guess He thought The owner of dogcon hit him. He is a short guy with a complex and is a well known *** around here and all about the Drama. Dogcon auto is A speed shop and they do sell alot of Cars never heard a bad word other then thes Jokers but you can post anything on the internet

Guest

This is funny all the bad complaints from people that did not buy cars from Dogcon Auto Guess He pissed you guys off I bought 3 cars there and 4 from Leon by far the best deal on cars never seen him in sweat pants tho he is kind of a fat *** tho but they build the baddest nissans and Hondas I've ever seen but that's his other business Dogcon Industries and I doubt he cares about his collection or what ever that dudes paid you seen there speed shop wow I would recommend buying a car there tho they do have killer prices and even better financing

Guest

Yea can't say I'd buy a car from a fat dude who wears jogging paints everyday!

Guest

This is a shady group of people who run a sad business. They don't pay their bills either. I have told everyone about them, but most people I talk to wouldn't buy from them anyways based on their past.

Guest

have fun with collections on your *** Leon,all the lies will catch up with you..

Guest

wow thanks for sticking up for me i dont know who they are or what happend but thanks for putting a good word out we do try hard to maintain customer relations

Guest

This never happened, this guy is a nut. Kevin came to the business office and sales lot and threatened to beat up a volunteer family friend when they were unable to provide money on demand. Never mind, this car crash never happened, and the complainer has never done business with Dogcon Auto.

Guest

so am I understanding you are using this web site for a personal attack did you even buy parts there

Guest

I Love Dogcon its the only place I will ever buy A car where else i bought a 01 acura TL for 3000 I only put $300 down the car is great I dont see what the owners car has to do with the store I think your comments in the wrong page since it does not sound like your a customer of the business your pissed off about

Guest

This is by far the best car lot I have ever been to every car on the lot is good and half the price of any where else they also build custom Hondas very good business I have severel friends that bought cars there and they fix them for free even weeks after the purchase sorry about your car I don't know the owner personally but I hear he is a great guy must be more to it

View more comments (9)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article