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Many concerns with experience during boarding

Number of concerns, some of which acknowledged (dog not let outside to relieve herself for an unacceptable timeframe - agreed by facility and rectified for subsequent days after complaint - toy to be kept in crate for comfort destroyed by another dog with no recourse,...
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#2621261 Review #2621261 is a subjective opinion of poster.
Mount Prospect, Illinois
Preferred solution
Assistant Manager communicated that we were warranted a refund. She was empathetic, understanding, and acknowledged issues at Dog Play Day Care. Owner refuses refund as Assistant Manager is not authorized. This is something we could not have known.

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