Diane G Fly
map-marker Midlothian, Virginia

Unethical practices

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This company is a rip off. I was verbally assaulted by Garrett (recorded on Ring).

In retaliation, for complaining, they would not allow me to get expensive alarm equipment and a basketball arcade and charged for removal. They also advertised lawn care, but charged me for not maintaining.

Beware. Read BBB and Yelp reviews!

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Loss:
$2000
Pros:
  • Rapid response regarding money
Cons:
  • Unethical practices

Preferred solution: Price reduction

User's recommendation: Avoid this company

Anonymous
map-marker Colonial Heights, Virginia

Poor customer service

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This company has the most unprofessional commutation system. You are unable to reach your property manager in a timely or easy access. If their voice mailbox isn't full and you are able to leave a message, your call is not returned.

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User's recommendation: Do not recommend leasing from Dodson Property

Anonymous

Very poor customer service

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This is my second complaint for this company and nothing has improved. If a message is left, it takes a long time for a response if any at all.

I have tried for one week (June 15, 2020 - June 22nd) to reach my property manager, Jamal Williams. His voice mail is full and cannot receive my message. Again, it has been a week to try to contact him. The owner, Duke Dodson, states he began the company in 2007 because he could not find a company, that he approved of, to manage his rental properties,

I do not consider THIS good, nor a professional way to operate a property management company.

I have just accepted to renew my lease for the 4th year and have been an excellent tenant.

Dodson Properties

409 E. Main St., Richmond, Va.

Owner: Duke Dodson

View full review
Cons:
  • Poor customer service

Preferred solution: Let the company propose a solution

User's recommendation: Make sure you get your property manager's cell phone.!

Real Estate Expert Talks

What Do Property Management Companies Do @ Interview with Property Management Expert

Nov 27, 2020

Colby Hager, a a real estate investor and home remodeling expert, talks about property management companies, what they are, and how to choose the right property management company.

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Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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