Kingstyn Arf

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Not an experienced dentist

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She is unable to perform correct crown on a teeth and she can not even do a simple teeth filling. She can not get a crown to fit on my teeth and it still hurts but she states that it is still fine. It is very disappointing that she is very confident about dental experience but her work is not up to standards. Please read this review seriously and she unable to perform complicated or harder task but she can simply good for teeth cleaning visit. I gave her many chances as well as too much money but she is unable to complete a satisfying crown and a simple filing. if you want a simple teeth clean please swing by her office but for all other teeth work you are taking a big risk.
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Reason of review:
Bad quality
map-marker Hicksville, New York

Tooth Filling Review

I was with my husband the dentist had done a filling on his cavity we have health insurance she had told us after the procedure was done that it was not covered by insurance i asked why didn't you tell us prior to procedure she raised her voice then blamed the receptionist then told me i should no what my coverage covers shes unprofessional ***
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Reason of review:
Poor customer service
Raylyn Ywx
map-marker Bronx, New York

Happy smile

Doctor Rafya Sandhu - Happy smile
I just did my implant and i am very happy with it, now i am smiling again, the cost was ok, I told Dr Rafya that I had no insurance and she said " let's see what we can do" she made me feel very comfortable and we did reach an agreement that was good for both of us, I have recommende a friend of mine which also has no insurance and i will go back , not to soon i hope for what ever i will need for now i am enjoying my new smile, time to show it off
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Riyansh Orz
map-marker Westbury, New York

Great dentist, clean office, very understanding and helpful

The ease of scheduling an appointment was quick and I was able to be seen within a few days of making my appointment. The wait time was minimal and my cleaning was done really well. i don't have insurance and doctor worked with me on the costs. I recommend this place. If you speak to the doctor she is understanding and very willing to work with you if you don't have insurance and can't afford certain procedures that you need done. The facilities were also very clean and the staff was friendly. I have already made appointments for my children to see her.
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Roshad Fxg
map-marker Westbury, New York

Unsuitable for Children/Unaacceptable Bedside Manner

On May 7, 2013, Dr. Rafya Sandhu made the following unsolicited statements directed towards and in front of our 11 year old daughter on her first visit for x-rays and cleaning. As you read these, you will understand why our daughter was shocked, extremely upset, and cried for quite some time. We politely brought to Dr. Sandhu's attention that our daughter got scared by Dr. Sandhu's statements, and in future to discuss such issues separately with us, however, Dr. Sandhu did not feel any need to acknowledge our concern, and instead directed us to go to another practice. She stated that "this is how I talk to my patients and run my practice, and I will not change for anyone. If you don't like it, you can go to another dentist." Statements made by Dr. Sandhu while our daughter sat in the dentist chair getting a cleaning: "Her cross *** is alarming. She is going to have trouble eating because her teeth are not aligned. I can bet my life that she will need surgery if something isn't changed. The operation will be painful. This is going to keep getting worse and worse. How does she eat though? She may be managing but the cross *** will give her trouble. This underbite and cross *** will affect her smile. She is a girl so she has to pay attention to these things." When we tried to collectively discuss this in the waiting room, she yelled that our child was the first ever to cry, that we were terrible parents, she felt sorry for our daughter, and then attempted to prod our daughter (who was still crying from what Dr. Sandhu had said earlier) to say that Dr. Sandhu was not mean to her, to which our daughter responded through her tears that "you were not mean to me. I was scared by what you said." Of course none of us had accused Dr. Sandhu of being mean and her inexplicable hysteria at this point made it impossible to engage in a mature exchange. We are still trying to wrap our head around what happened. However, we feel compelled to write this while it's still fresh so other unsuspecting parents, and most importantly children are not subject to unnecessarily harsh statements. Finally, please note that we have come across other reviews since yesterday's incident that indicate a pattern of poor bedside manner and emotional outbursts by Dr. Sandhu which may jeopardize the welfare of her patients.
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Jan 6, 2022

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Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

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