Anonymous
map-marker Lalamusa, Punjab Province

Information

Doctor On Demand - Information
I need evaluation from EDC licensed EU approved/certified psychologist to be fit for my career/ work.so please guide
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User's recommendation: Good

Anonymous
map-marker Framingham, Massachusetts

Directory of Mental Health Therapists

I am registered with Dr. On Demand but have not seen one of your therapists. I would like to know how to access the directory for your therapists. In the past, I did not see one listed that I would consider appropriate to help me. I am particularly interested in an African American woman with experience. Thank you.
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User's recommendation: “Pissed Customer “. Was not initiated by me. However, in the past on 2 occasions I wanted to find a therapist who is experienced and culturally competent. I was disappointed because I did not meet with anyone. There was only one African American woman therapist who was booked our. I am trying to find someone once more.

Anonymous
map-marker New Braunfels, Texas

Appointments

Trying to change my credit card it has expired, I've waited on phone for 45 minutes three different times please call me after 3:30p
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Anonymous
map-marker Chicago, Illinois

They answered only an hour after my message was sent. Some of responses were middle of the road because they did not really apply

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My password kept failing and nothing was wrong with it. Tried emailing their customer service and no response. Tried several times. Then I found this website and tried it, it worked.
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User's recommendation: Reach out thru this website, it works

Maryann M Ebg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Myrtle Beach, South Carolina

Technical Issue

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When I made my appointment online, the system had a glitch and instead of charging my insurance, they ran the payment through my bank account. I called almost everyday for a week and felt I wasn't being heard, so I sent a message to complaint department, Within a day I received a message that my refund was processed and everything was clear.
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Amanda C Pva
map-marker Largo, Florida

Site claims my insurance don't cover the service but I do video chat with my dr all the time.

I do more video chat than I do In person appointment. So I know my insurance covers the online service. Please help with this matter.
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Preferred solution: I want to use the service.

Anonymous
map-marker Lynn Haven, Florida

Appointment

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My appointment was for 8 am waited just as it reached 814 it cut off. I never hung up closed phone or moved fro dr on demand. Now I'm being charged 100 dollars but I was at appointment dr never showed. I use this dr on this app for a long time never miss appointment
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4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

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Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

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